Dr. Jafri is the shadiest and most unprofessional medical provider I've ever met. I dreaded going to this clinic for all 6 sessions of the ketamine package for pain. I could explain how awful each individual session was, but that would be lengthy, so here's a list of red flags:
- New staff every single week. A few of my sessions were canceled or rescheduled because staff walked out and didn't come back.
- I get IVs and blood draws regularly, and I've never met anyone who has struggled with my veins. Dr. Jafri has to use a lidocaine shot to numb the area because it takes him 3-5 times to get the IV in. You can still feel it even with the shot. Attached photo of when he stuck me 5 times and it was bruised for weeks.
- Refused to give out medical records, which is illegal under HIPAA. I had to ask multiple times, and my primary doctor requested multiple times. He only gave the records from the first session. When I said I need the rest, he got mad and raised his voice with me. Would not print, email, fax, or put them on a flash drive.
- Refused to tell me the dosage of each session. If he did tell me, he'd often change his answer the next time I asked. Frequently lied about it.
- There's a camera in the room, but they don't watch it. It could take 15 minutes of a machine beeping or something being wrong for them to realize and come in.
- In the last session, the IV was bleeding all over my now-ruined hoodie, and I didn't have a way to get staff to come check on it, so I texted my mom and asked her to let them know. He came in furious, demanding I give him my phone. He would've known I was on it if they actually watched the camera.
- Said I couldn't have my phone because he was scared I would call 911 or "the FBI"?? I only ever texted my mom when there was something wrong and I couldn't get ahold of staff. He eventually took my phone from my hand and put it on the table where I couldn't reach.
- I finally did get medical records because a new staff member gave them to me behind his back. There was incorrect information on every page. Sometimes I'm 19 years old, sometimes 23. My weight was listed as 144lbs one week and 120lbs the next. Said I'm on insulin, which I have never had, and so on.
- Scolds staff and an handful of them expressed discomfort to my mom and I when Dr. Jafri left the room.
- Didn't like when I asked questions.
- Charged more than they originally stated.
- Dr. Jafri only did things right when training/in front of someone. "You take vitals before you put the IV in" but he never had before. Acted much different when other people were in the room.
- Sanitary issues. Would touch numerous things with bare hands and then inject the syringe.
- Obsessed over healed marks from my cat and pulled my sleeve up to check for cuts without consent. Tried to pull a bandaid off to look at the wound. Lots of unprofessional and insensitive comments.
The list goes on, but those were the biggest ones. Do not go to this facility. read more