Before you enter the building you have to wait , then once you walk in the security guard checks…read moreyour purse an ask if you have your ID an you check in . I heard nothing but horrible stories about this place, so I been avoiding going to this place, but I needed my social security card . The wait was only 20 mins , it was so quick, I was in an out!! An the customer service was awesome , The lady that help me was super nice an really really friendly. I don't know why there's so many bad reviews on this place . If you between 230- 3pm. it's not really busy.

Kern county do better. In LA I can walkin into a social security line and pay $25 for Birth…read morecertificate or social security card replacement without making an appointment. Here you need to make an appointment cause as walk inn there's not much they can help you with. I was turned away and was told to wait till my appointment that's not until MARCH. Waste of time , there were only 3 clerks working here, I know this is temporary and I'll be back in LA.

I haven't been to the kern county hall of records in years. Finding a parking spot hasn't changed…read morestill very difficult but I was lucky. It's 99 degrees out the KCHOR air conditioning was excellent I might stay a while longer when i finish. Sara greeted me as I entered and assisted me with all my needs finding parcels, recorded deeds everything I was looking for,she was super at her busy job, friendly very patient. So much history in this building. Kern County needs to preserve these historic buildings. My experience here was outstanding Look for Sara

Beautiful building with friendly staff to help you. This is the place where I purchased a certified…read morecopy of my property deed. Total cost $4.50 for 3 pages. I paid cash. When you walk in, there are desktop computers and a form to complete that requires the document number. I simply typed in my address and all the information needed popped up. I went around 1:00 pm and only one other person was there; no long lines.

I was going to travel out of country to Brazil and needed vaccines. I did not have an appointment…read morebut I was helped but the charge nurse named Angie who was very professional and nice. She educated me on what I needed and let me be seen without an appointment. Prices were reasonable. Service was excellent.

I was not too impressed with this place, I walked in the building and they took my temperature and…read moremade sure I was wearing a mask. Long story short I lost my I'd and need to get it replaced since they stole my wallet and purse. I made sure I called before I drove half across town. I spoke to a young lady on the phone her name was Yesenia I believe and said dont worry just come in and we will take care of you. Once I walked in that office I was never greeted no one turned around to acknowledge the people that walked in. I dont know if they have a system on how they work or how they treat people. I came up to the window and was approached by a young man dont know his name since he never mentioned it. I told him why I had came in and he already had a attitude and was short and very rude. I mentioned to him I had just called and spoke to a young lady. He said she doesnt know our policy changed but instead of saying I'm sorry for the wrong information given. I then asked him since I dont have a I'd on me can I still purchase a non certified copy, he said oh yes you can. Why get all worked up? If you dont like your job why are your their? I waited a out 30 minutes and 5 other people had been helped after I will still waiting. I had to ask if their was someone else their that can help me. Since everyone after me was walking in and out with no problems. I think people need to be trained on customer service. I did not feel welcomed here at all.

I love paying taxes, though not evident by my current circumstance. Let it be known, my name is…read moreRAMOS and I don't want a FREE LUNCH, as my 6 generations of people, like those at OUR southern border don't and didn't expect or even want. NO WAY JOSE. I recently received a threat from the "IRS" that was intended to scare me but didn't because the call lacked the professional quality, integrity, and patient understanding of the real IRS which I have dealt with too many times I thought, but served me well in this recent matter. The matter being a heart tugging solicitation from a "national fraternity of police" to donate to their cause in a slightly unprofessional way after the second call when I stated, "Yes I do care for your families, especially those of fallen officers. But, I'm not sure you are a legitimate organization so I will search. But I wonder why you have to do this. Is it because your community doesn't want to pay taxes? However I want you to know this. I'm not Black, but BLACK LIVES MATTER to me. I'll be watching you and I know where to look to see if there is improvement. If there isn't, don't bother to call next time." I then noticed sales pitch pressure without INTEGRITY or PRIDE. No GUTS were needed by a Con. My "IRS" call within the hour, not unnoticed and at bed time, helped me sleep better and with a smile.

Have apparently had my company get an audit for taxes and the individual I dealt with seemed like…read moreanswering her was more important. During my appointment the agent named Teresa was very unprofessional because she kept making personal calls and was not helpful with my situation. Looks like her calls with boyfriend or husband are more important.

City employees will sit at their desk and just stare at you in line while they do absolutely…read morenothing. These people Are the least helpful people employed by the city of Bakersfield. Just another reason to really dislike all the lazy, good for nothing city employees. I tried for days to get a permit and wasted hours standing in line while these pompous power hunger worthless people sat on their lazy asses.

I'm traveling in my RV on highway 99 through Bakersfield and I can't believe how dirty, trashy the…read moreside of the highways look, but most of all the road is horrific, potholes, uneven road material, transitions from asphalt to concrete going under the over passes is ridiculous, I'm sure I'm going to have to make sure things have not broken loose when I get home, get your sh--t together Bakersfield!!! I only picked 1 star because you can't post without doing it, It should be a minus star!!!

I had the fine experience of involving myself with getting some legal processes for land by the…read moreKern County Assessor-Recorder office. I thought this would take at least 30 minutes.... Walked in.. served right away.. in less than one minute, I had the document i needed Was told it would cost $3.50 for it.. went to a secondary window. paid the $3.50 walked out. DONE. Nobody was rude Nobody was mean Everyone was helpful

The Kern county recorders office is very helpful with forms and information you need for your…read moreproperty transactions.

Staff is kinda nice…read more You go in and give your id and get a locker key for anything that you brought like a bag or sweater for ex. The places visiting hours are first come first serve so if it start at 1 you should be there a bit earlier and the time start at 1-2pm I think at least that's what I've experienced. I was told food was not as bad, they have weight machines. 3 stars bc it's ice but idk

I have had great experiences the past 14 years with Kern Co Child Support Services. If it weren't…read morefor them keeping up on the wage garnishments and answering all my messages every time child support stopped, I would be lost. Nearly all the wonderful humans who have worked my case over the years, including my current case worker, Jeffrey Orton, have been very kind, very thorough, very understanding, and have worked with me month after month after month sometimes when they're trying to find employers and get payments. They take the time to send garnishments, follow up, have to play phone tag a lot, and deal with employers who just don't want to deal with child support. I could never do this on my own. My son and I are so fortunate to have this service and all the amazing humans in it. Thank you for all you do!

These people fraudulently opened a child support case on my boyfriend when i clearly asked for that…read moreNOT TO HAPPEN and hes not even on the birth certificate

The BPD mission statement is as follows:…read more "The Bakersfield Police Department partners with our community to protect the lives and property of the people we serve." The Departments guiding values are: Accountability Compassion Professionalism In my experience, the BPD is true to its word. Citizens in need of help can call any time for professional, well trained dispatchers to provide assistance for the protection of life and property in the City of Bakersfield.

I called them at 3:23 AM reporting about my stolen bike at Winco on October 31 they took a while,…read moresaying my report was pending and saying I had to file in the police report for a stolen bike. They did not do a good job, looking on time or searching the security footage of who took it they were saying there were two incidents in there were any other police officers available I'm so upset and mad and me and my family are thinking about suing because they promised us a police officer would take me to identify the stolen property and unfortunately they didn't do a good job on that or didn't even take me to see it so count your blessings BPD

As a former member of a law enforcement agency, I am pretty well versed in what law enforcement…read moreofficers (sworn and unsworn public servants) can do, should do, and are expected to do. Throughout the last months of 2024, every single person I have spoken with about our local law enforcement support has said very very negative things about response time, courtesy, professionalism (when and if they were dispatched and finally arrived). To me, this is more than sad. It is unacceptable conduct on behalf of those involved in receiving calls for assistance - from any "public servant" in any capacity. Especially since those they "serve" pay their salaries!!!!! Law enforcement was developed to uphold the sacred CONSTITUTION of the United States of America - not withstanding the Preamble to the Constitution. Anybody read that lately? "...In order to form a more PERFECT union...establish justice, ensure domestic tranquility, provide for the common defense, promote the general welfare, secure the blessings of liberty to OURSELVES and our posterity, do ORDAIN and establish this Constitution for the United States of America..." My Dad, an unsung, incredibly humble late critically injured U.S. Army foot soldier fought against EVIL, tyranny, injustice, genocide, and pure hate - all to allow us the freedoms (that only come from protecting them) that we now have...but I ask you...for how much longer??? How much longer will we be granted our freedoms (supposed to be protected by laws and it follows, law enforcement) if they are not reasonably enforced and protected??? How much longer? What is this county, city, country, and world to become if corruption, lawlessness, insurrection, discrimination, hate, and unwillingness to enforce and uphold our laws meant to preserve our way of life, last??? Ask yourselves! Think about it! Really! And last, but not least, WHAT kind of legacy are we leaving (our example) as to what is acceptable conduct for generations to come? Are they even going to have a safe, decent, quiet, clean country and TRUSTWORTHY government (which includes law enforcement agencies) to look to for assistance and help in times of trouble? What will they have? Tell me, please! WHAT WILL THEY HAVE??? Are we "...Pledging our allegiance to the flag of the United States of America, and to the republic, for which it stands...ONE NATION UNDER GOD...INDIVISIBLE...WITH LIBERTY AND JUSTICE FOR ALL...??????" ARE WE?????

The male sheriff here are always searching you in jail. It's not a good feeling to have male cops…read moresearching you often. Wasn't a good experience to have men touching me. Not to mention a lot of them have mega polluter Ram Cummins trucks which is bad for the environment.