I was certain that my license would be sent to me this year since mine expired on the 4th. However, when I went online, I discovered I needed to take a knowledge test and then visit the DMV to complete the process. I wasn't too upset about this because my current photo was terrible and didn't resemble me at all. If you do this, make sure to choose the at-home test option online. It costs $45, the same as taking it at the office, where the lines are insanely long. The DMV was packed! When my number was finally called, I was lucky to be assisted by Karen Gomez. When I reached her window, I told her, "Whatever you get paid, it's not enough." I had witnessed such rudeness from others there to take care of business. Nobody likes going to the DMV, but people, please be nice! Karen was incredibly kind and put me at ease. Working there must be so stressful, but Karen, you're awesome, and I truly appreciated your help. 7/12/24 read more

Everyone on this place was very helpful, they did a very good job with me. It's was very easy to do alllllll the things that I, have to do here. read more

They forgot to put me in the queue so I wasn't helped till everyone left. The man who I spoke to after didn't even apologize for his error

All the times I've been here these ladies are extremely rude and disrespectful. They have such smart mouths and it doesn't make them look good. They speak to you as if you're an idiot. They need new management. The tall chunky lady with highlights who sometimes does the behind the wheel test is so damn rude. They need to get rid of her asap. This is ridiculous. They work as if they're forced to be here. DO BETTER! read more

This location is small compared to the other locations in Bakersfield. Like all other DMV locations, you can make an appointment online. I made an appointment for 10:30am but like all other DMV locations, you can't really expect to get called in at that time. You still have to get in line to check in and will still have to wait for your number to get called. I finally got called up at 10:55am. Surprise, surprise. (Insert unamused face emoji). I guess the one upside to this location is that it is easier to get same-day or even same-week appointments at this location compared to the one in SW Bakersfield. Also, the lady that helped me yesterday was pleasantly happy and very polite. read more

Super nice helpful lady at the front desk and fast service. No complaints was in and out in 30 minutes!

Too many people. It was overly packed!!! They should've been reported for the amount of people that were literally inside the building.

I had my driving test there and Alicia was the one doing the test with me. She really is great! Fun personality, helpful and very friendly! Shes honestly like the best dmv employee I have ever met. read more

Absolutely, the nicest employees ever. I have some issues with my hand and had trouble leaving my fingerprint. They were patient worked me through it. Actually everyone waiting there for their turn was kind helpful maybe the employees set the culture of the place. read more

Do NOT take your drivers test yet here. I was deliberately failed by the thinner driving instructor. She was on her phone for the entire duration of my test. She lied on the report and I was failed. read more

Would only give it a half star! My brother had a behind the wheel test and the lady failed him because he didn't knew English! Which she told him in Spanish! There was a family behind him and as well failed him right on the spot! Apparently it's a new law to do the test only in English. I looked for that "new law" and I didn't found anything! read more

Everyone that works here is rude. My papers get accepted online but apparently they aren't valid in person? Doesn't make sense at all. Don't go here just stay in Bakersfield. read more

Not bad. Really. The Arvin DMV gets busy at times, but somehow they find a way to take what everybody expects to be a bad experience and make it better. I waited a couple hours to get what I needed but I knew that they weren't wasting time while I was waiting. The workers here are very pleasant, so much so that I drive to Arvin for all my DMV needs. Let's face it, the DMV is never fun, but the Arvin DMV workers make it at least pleasant. It is obvious they know that the folks are not happy to be there so they really step it up. Good job Arvin DMV. You are appreciated. read more

ill never understand why people work here if they dont want to help. it took a whole day to get my renewal done something that could have taken 10 min. just because they "aren't" doing any renewals in office. even had to drive 30 min to closest kiosk and i still was unable to process so had to go back to this office and they forcefully helped me. if you ever have issues with your renewals and these people are giving you a hard time I suggest you call the DMV and they will most likely be more helpful. read more

Vehicle reg renewal was fast and painless. Only 5 numbers ahead of me when I got my ticket. Less than 10 mins at the window.

Avoid this DMV. Everybody I know said go to Arvin Lol. A few problems. If your taking the driving test test don't do it here. The examiner failed me along with around 4 other people. I would say its just me, but the 4 drivers in front of me failed as well. Same examiner. Part of the problem is that the arvin speed limit / traffic gets kind of wonky. Especially on the test route. For those of you who are wondering it seems that because this town is so small, there is no set test route as well. Also there is a lot of construction in the west of town right now so keep than in mind. If you are a new driver go to taft or bakersfield southwest. Longer lines there though. Shorter wait in arvin . And for the short lines I give it 2 stars, instead of 1. read more

Easily the best dmv I have ever been to. Never been to a dmv where they are helpful and thorough and want to get you on your way. Absolutely blown away at the efficiency compared to every other dmv read more

Definitely a five star. All employees were extremely nice and helpful. I was able to take care of my license real quick. It could not be done better read more

A little busy because it's the afternoon but definitely not as bad as the bakersfield locations. Good service. Nice workers. Never had a problem here. read more

If you have the opportunity to go to any other DMV, you should do so. The DMV in Arvin has a few attention seekers that will put on a "look at me" show, but they are not very efficient. My friend just recently had an experience where she was told she was charged too much to register a non-OP vehicle. When she asked if she was going to get any money back, suddenly everyone was quiet. Then when she said her vehicle was broken into and her registration stolen, they told her she would have to go enter her information into the computer. She wondered why she couldn't be helped by them since she was already there in front of them. Finally, they tried to tell her that they couldn't register a car that stated a selling price of $5. They could do it as a gift, but not $5. Who are they to tell anyone how much to sell their car for? Overall, this is a small town with a small DMV, run by some very small people, with small minds. You may find a gem in the mix, but they do not stand out as much as the attention seekers. read more

The four stars is for the employees. Outstanding. So friendly and helpful. All DMV's should be this way.

The girls here were very patient with two senior citizens, my wife and I. We were very happy to pass the vision test with our new glasses from America's Best. The study we put in paid off - we passed the written test! The girl who helped me replace my missing handicapped placard was very patient helping me get the paperwork right. We are now all "real ID'd" up. read more

After going to the DMV on Schirra in Bakersfield and waiting for hours to find out once I finally get up there that the debit isn't working...really?! So I made a appt with DMV in Arvin, I was literally in there 5 mins, paid my fees with my debit and I was done. And everyone was smiling, much to my surprise!! Definitely not a bad experience at this DMV! read more

i would give arvin dmv a minus five stars if i could! if u live in bakersfield stay in bakersfield!!! i promise you its not any faster !!! i've been here since 9am it's 12:28 and still haven't been seen its ridiculous !! the people are so slow here... they type slow, they talk slow, they move slow! slow slow slow!! never again !! read more

The worst! We've been here for 3 hours and one lady helping about 40 people! Ridiculous

I arrived without having an appointment. I was promptly greeted by Isabel. My number was called in about 10 min and I was processed by Guadalupe. I had to take an exam to renew my license and then after passing it, Alicia issued my interim license. In and out of there within an hour!! Definitely my new go-to and definitely worth the hour drive. Good job ladies you were all professional, efficient and most of all friendly and superb customer service!!!!!! read more

I thought that this DMV is terrible. I would highly recommend not going here. It doesn't even matter if you have an appointment you won't get in for 30min to an hour after you get there. There is only about 2 people helping everyone that comes in, and they aren't even that helpful. Arvin is definitely not the place to go for anything. read more

Had an appointment at 10:00am and it's been an hour so far of waiting. Not sure what the point of having an appointment is?!

Went 30 miles out of my way because they showed 0 min wait time. Found out that they cheat their wait time stats by making you wait at the check-in line for a long time. Online wait time showed 0 minutes, but when I got there it actually took 45 minutes to get to a window. And by then the inspection hours (end 30 minutes before closing), were unavailable. Told me I had to come back another day. UGG read more