Literally the best! Called for the removal of a bat we found in the basement, he came out literally…read morewithin the hour and got it take care of for us! Took him about 2 minutes and he was in and out! Quickest service ever, kind gentlemen, wonderful service!

Tom is very fast and courteous for a good value. He knows his critters. When wildlife is bugging…read moreyou, I strongly recommend to contact Tom big or small he gets rid of them all

I had an outstanding experience with Town & Country Pest. We had a stubborn wasp nest near our…read morechimney that another major company wasn't able to solve, but Town & Country came out quickly and handled it right away. They were prompt, professional, and surprisingly affordable compared to other quote I received. The technician explained everything clearly and promptly took care of the issue. Within a day the bees were gone, and we haven't had a single problem since, and that was 4 months ago. If you want a local company that actually solves the problem the first time and treats you well, and offers up a fair price, Town & Country Pest is the way to go. Highly recommended!

No mice after a second visit! They are easy to work with. Had to call them back and they were…read moreaccommodating and thorough the second time . Contract is reasonable and the way to go!!!!

These guys have treated for bees and did a good job that we called them back for mice. Matt pointed…read moreout areas of entry and tasks we could do and a few options they could do. They were showed up when expected. More importantly when we had a communication issue on what we were paying for, they worked with us to make it right. Mistakes happen and i gauge a good service provider with how they handle situations. These guys did good. We recommend them to others and would hire them again.

We called John at Wildlife Resolutions, Inc. when we heard rustling in our walls and discovered…read morewhat looked like chipmunk nests in our insulation. From the start, we were reassured by John's professionalism and obvious expertise. At every stage of the process, he let us know what he was finding and what our options were for dealing with it. He made recommendations (which we took) but left all decisions about modifications to our house and the fate of the animals he trapped up to us. He performed a thorough assessment of our property: inside and out, roof to foundation. He identified evidence of chipmunks, mice, and flying squirrels, and found their points of entry. He developed a plan, in consultation with us, for trapping the animals who were making their nests within our walls while leaving the innocents in the yard alone. John set several live traps, and over the course of about a week, caught a few chipmunks and determined that the flying squirrels had long since left their nests. He gradually closed up all their points of entry, found the exit trails of the mice, and closed those up, too. John guarantees his work for a year, but he's left us confident that our house is clear of all unwanted critters, and will remain so. John has been a pleasure to work with: friendly, informative, humane, patient, and responsive. We absolutely recommend Wildlife Resolutions, Inc.

We were lucky enough to have found this amazing company. The owner explained everything to us and…read moreworked closely with our insurance company. The staff who completed the job were professional, kind, knowledgeable and went above and beyond our expectations. We would highly recommend Wildlife Management, Palmyra, NY.

From the owner: Serving Buffalo, Rochester, Syracuse and surrounding areas. Special licensing for working with…read morewildlife. Do not use poisons or pesticides that could harm animals.

I wasted 4.5 hours of my time waiting around for Ashley. She was a No Show. Didn't even respond to…read moretexts or a voice mail. I also called the main line and was put on hold for over 15 minutes so I hung up. Horrible customer service, very unreliable. What a disappointment!

After discovering I had bats we called Ehrlich, Ashley came out promptly, assessed and confirmed…read morebats were in my eaves. She explained the process, presented me with a contract on 9/22/2025 and stated they would be in touch for the next step. The next day I emailed her with additional questions and when I didn't hear from her I left a voicemail, when that wasn't returned I called corporate on 9/26 where Clayton assured me someone would be getting back to me by the end of the day. So far I haven't heard another word from them. If you want your wild life problem addressed and solved in a timely manor I wouldn't recommend them. Now I have had to go through the whole process with another company. Maybe they don't need the income.

Optimum took care of two problems for me. I recommend them for any bug problems you may have…read more I had a bed bug problem. I used a different company that charged me $270 for inspection. They were not able to find the source of the problem. Then, I reached out to the Optimum. They sent a technician within 5 days for a free-of-charge inspection. He was very knowledgeable and could find the source of the problem within 10 minutes. He also confirmed it was limited to one room. I needed help moving the furniture around, and the technician took care of it. The treatment provided by Optimum got rid of the bed bugs. I had a problem with spiderwebs everywhere and other outdoor bugs. I signed up for the outdoor treatment twice a year. The first one was done late fall, and so far, I don't see any bugs or spiderwebs.

From the owner: Optimum Pest Pros offers the Rochester, NY area pest control solutions that help keep your home and…read morebusiness pest free. Our residential pest plans are a great way to stay proactive for pests around your home seasonally and year round. We always advise and recommend our customers choose the plan that fits their concerns. Our commercial pest programs stand out amongst our competitors. We have over 10 years of experience working with restaurants, hotels, warehousing, multi-family housing, hospitals, schools/colleges, food processing, rental properties, and much more. We have the knowledge and equipment to meet all audit standards and provide professional control for standard pests and specialty service pests. Contact Optimum Pest Pros today.

I highly recommend Scotts Pest Solutions! Absolutely the best customer service ever!!! Fast…read moreresponse, too! Scott is so personable and helpful. I feel confident that my issue will be solved right away. I will definitely use again and I will refer to my family and friends. Thank you for your excellent service! (I'm sorry for talking your ear off this morning! )

We had yellow jackets in our master bedroom. I called Scott and he was at our house with in two…read morehouse. He found the entry point immediately and treated the problem. I let him know a week later we were still having issues and now in the basement. He came back out a second time, fogged our basement, and said it was included in his pest control guarantee. Scott has amazing customer service and was very prompt. I will definitely be calling him anytime I have any issues!