I cannot say enough great things about MidTenn Primary Care! A few months ago I had blood work…read moredone. I knew the numbers were not good. I took my results to these folks and they were open and honest with me. It was bad. My cholesterol was through the roof, triglycerides off the charts, and I was diabetic and didn't know it. I was floored. Helen was understanding and kind. She formulated a plan for me including medications along with dietary and exercise changes. Helen and Christy from day one supported me completely! Each visit they both provided words of encouragement and helped keep me motivated. After 3 months it was time for updated blood work. I am elated to say that all my numbers have dropped dramatically! Thank you ladies for continually supporting me and encouraging me. I would not be here without you guys!

I've given 2 Yelp reviews in my life with this being the second. For me to give a review at all, I…read moremust be highly impressed with service. MidTenn Primary Care is one of the best there is. Helen is very knowledgeable with anything and everything that I have ever talked to her about, but most of all, she is very caring and will "shoot you straight." She is honestly and genuinely concerned about her patient's health and well being. She and Christy always go the extra mile to take care of their patient's needs. Lebanon is lucky to have this dynamic duo.

I have traveled and lived all over the United States, as a result, have had experience with a…read morenumber of Doctors and their practices. Dr. Steves and his staff are top notch!! Period! Dr. Steves knows how to listen to the patient, and is compassionate, caring, and extremely knowledgeable! He has exceeded, where others have failed. His staff is exactly the same way! His practice should be the model for modern medicine! If I could give Dr. Steves and his practice a 10, I would. His practice is the way medicine should be, actually the way it used to be in the U.S. Your health is important not only to you, but your loved ones. This is why I put my care, and the care of my family in his hands!!!

The services and care my husband and I receive at The Town Doctor are outstanding. We have been…read morepatients for about 3 years now and won't go anywhere else. I initially heard about them from a fellow self employed musician who was having concerns about losing their affordable healthcare through Obamacare - since I, at 34, was considered "old" by most insurance companies' standards, just getting a basic plan, let alone any catastrophic care was so expensive, I'd have to refinance my house just to pay for my coverage not to mention my husband's. I didn't think there was any other way. With Dr. Steve's and his team, I don't have to worry about it anymore. If I have a problem, I just text or call and they take care of it. If I need to come for a visit, it's taken care of - I have had everything from my well visits with their OB to standard blood tests to full on allergy panels, minor procedures, support tracking down Lyme and Thyroid issues.... the works - my husband had two surgeries this past year and the after-care support from Dr. Steve's was unreal. They go above and beyond and you're treated like a person, not a paycheck. This is the way healthcare is supposed to be.

Always a pleasant experience. They try to get you in as soon as possible. Everyone is friendly…read more Quality of care has been great.

If you don't want to see a Doctor and are happy getting your healthcare from a PA or Nurse maybe…read morethis place is for you. They're nice but you are paying for a Doctor!! Beware their billing department!! Not only do they want to get paid by the insurance company but they also want to extract money from you. They either code treatments wrong on purpose to get the extra cash or they're the most incompetent medical billing department on the planet and good luck getting them to review or change their mistakes. If you still decide to go there, I wish you the best of luck. If I could give them zero stars because of their billing department, I would.

I left the doctor's office in tears. Went to Dr. Kane to see if he could help me. I have a…read morecondition called Primary Lymphedema which is hard to treat. People with this gain a lot of weight from lymphatic fluid. It can't be dieted away and can't be exercised away and there's no cure. He was rude, disrespectful, uncompassionate, and just downright mean. He blames me for my Lymphedema. He said if I'd lose weight, my Lymphedema will go away. If he knew about Lymphedema, he'd know that's not true. He asked me if I had ever watched the show, "My 600 pound life" and said most everything that is wrong with me is my fault because I'm fat! I was 115 pounds until I got sick. He even cursed at me when I told him that my symptoms started with my first pregnancy saying "that don't mean shit!" . By the time he left the room, I'm crying and we left. My mom and boyfriend were with me. My mom turned him in. I've never been so insulted and embarrassed by a doctor. I'm not saying that I don't need to lose weight, but the condition I have had greatly contributed to my weight along with the list of my other ailments. I'm not stupid! This condition is life changing (to the worse) and I am trying to find a doctor who knows more about it than I do. In constant pain, anxiety and depression, having a doctor treat me like this, harms instead of help.

My mother has been deceased for 15 months. I'm still getting reminders she is over due for a…read morecheckup. I've asked the office to correct this issue. It's very upsetting to me to get these text messages about my mother. I've been told it's the message service that hasn't updated her records. WELL, perhaps the office would take care of this with their service provider. Terrible service!

They over book. Every time I go in I sit 45 minutes or more after my appointment time. Yet people…read morewalk in after my appointment and are called back with in minutes. Also they charge a 50 copay my co pay is 25 said it's because I have a high deductible. Called insurance company and they said that's illegal.

took my fiancée in for an allergic reaction that was spreading by the minute , and they kept us…read morewaiting for an HOUR! Mind you NO ONE was in there when we walked in. We were first in line.. Yet they were seeing patients that came in after my fianceé. The front desk lady got hostile when I told her it was ridiculous that they had us waiting that long , and that they were seeing people that came in after us . I give the care there a FAT ZERO , the provider did not care, and the staff was VERY RUDE!

Came in on a Sunday for upper respiratory cold/issues that have been long term. Listened to my…read morechest/heart, (did not look at ears, nose or throat), swabbed for COVID and flu, and sat for an hour and 15 minutes to have the assistant come in and looked surprised I was still in the room. Not even sure if Covid/Flu results were accurate at that point, since they never mentioned them when they finally got back to me. Was given a round of antibiotics for an upper respiratory infection. I was talked down to by the PA when I asked questions. Seemed like I was wasting their time. Lacked compassion and professionalism. Went to my PCP the following day (Monday) and was diagnosed with pneumonia.

I ask you the other day to help me with trying to get me admitted to summit about my condition.all…read moretold me I could go I am sorry I don't drive and it cost a Lot money for ambulance and cab. I will go only if you will attmit me. And tell Them. What u want done I am no better.