It has been 11 days since my test and no one from Gateway ENT will call me back to discuss the…read moreresults. After a brief office visit with Dr. Hardemann he ordered an MRI which was performed at Mercy Hospital. there were delays in getting the order to the hospital due to, "them not being in their network". After the MRI was finally done, I received the results from Mercy Hospital 2 days later. I don't understand all of the results and have been waiting for Dr. Hardeman or someone from his office to call me back to discuss them. I have called Gateway ENT a number of times but cannot get any information. Very poor followup.

I called today, 5/26/26 to schedule an appointment. Whoever answered the phone option #3 didn't…read moreintroduce herself but was sooo ruuude. Lady, you need a different job away from customer service, that's for sure! Doctors are great, but geeezzz the phone people, need improvement.

I have been very satisfied over the past few years with this facility. These are real doctors, not…read morehearing aid salesmen. They take the time to sell you the right hearing aids the first time and not make you keeping coming back and buying different ones. Dr. Knighten is excellent !!

From the owner: Advanced Audiology Associates is a unique hearing health care practice that specializes in…read moreindividualized patient care. We offer individualized treatment plans for patients suffering from hearing loss and tinnitus. We fit a variety of hearing aid manufacturers and are locally owned and operated.

Good people. Office is a bit overcrowded, but whose isn't today? The doctor was very thorough in…read moreremoving ear wax. I liked the tech who did the testing and she was very helpful and knowledgeable. I did get a pair of hearing buds and they're good.

From the owner: Our South County clinic is located across the street from St. Anthony's Medical Center, just 2…read moreblocks south of I-270 in Kennerly Plaza at the corner of Tesson Ferry and Kennerly Rd.

I always receive top notch care. Every time I've had a stay here, for any reason, they make my stay…read morewonderful! The rooms are spacious and clean.

Accompanied my mom to this location for an appointment. She had to check-in through the emergency…read moreroom. The staff was quite friendly. The rating is for the appearance and cleanliness of the hospital. The hospital is located off of Bowles Ave/highway 44 in Fenton. The parking is spacious and the most importantly it's FREE and convenient. The staff will assist you with providing direction. Check in is simple and easy. There were no long waits. This issue is how can a hospital be so visibly dirty. I am mean out right disgusting. It's as if they have no in-house cleaning staff..........HONESTLY!!!! I didn't want to sit anywhere and as I'm walking down the hall I'm thinking to myself a hospital should appear to be clean by all standards and no wonder people get sicker when being admitted to the hospital. I wouldn't want to visit anyone here let alone be seen here. Completely unacceptable.

Full service ear, nose, and throat specialists located In Sunset Hills in a strip mall next to…read moreJimmy Johns. They also do voice therapy. Professional staff. Clean office.

Did not like this office. When I arrived, the front desk clerk talked really lightly and did not…read moregive eye contact, then treated me like I was the unintelligent one for the lack of communication skills. When examined by Dr. Pugliano, he kept asking if I was okay in a weird way. Not sure if it's his technique to make patients feel like something is wrong with them by asking them this over and over, but I didn't like it. Then he gave me 3-4 possibilities for the cause of my lack of smell. I feel like he probably knew but he just wanted to keep ordering different tests just to get money for his clinic. Had to pay $500 out of pocket for all of this. Just not a fan of the office.

Jacqueline Hartman is just awesome. She has gone above and beyond for all three of my clients…read more Not only are they hard of hearing, but each of them has some form of dementia, which makes the process more difficult. She is patient, chooses the right product and is always available to answer questions and "fix" any issues. Can't recommend her enough!

I was referred to Jacqueline Hartman at her Ellisville Hearing Center location for a Resound One…read morehearing aid because the referring healthcare plan provider's information indicated that Jacqueline had listed herself and her Hearing Center as an expert in Resound One hearing aids. Upon arrival, Jacqueline immediately tried to sell me a Starkey brand hearing aid instead, which was not in my best interest. It became clear that she tried to do that because she knew almost nothing about the Resound One. Her service was terrible. It was my first hearing aid experience, and Jacqueline hurried through the process without fitting the hearing aid properly for me and without ever telling me that Resound has an excellent iPhone app that works very well with their hearing aids. I discovered the app myself and subsequently asked Jacqueline about it. Her response was that there is an app and that the guidebook provides instructions on how to download and use the app with the hearing aid. At no time did Jacqueline help me with the app, set the hearing aid up for the app, or anything else. It was clear that she either did not know how to use the app or that she was not willing to do any work to help me with it. Jacqueline also did not provide me with set up of many of the Resound One's outstanding environment features such as its Outdoor and Ultra Focus settings. She never mentioned them. She incorrectly fit the hearing aids to me in such a manner that they receiver wires were not flush to my ears - her solution to that was simply to keep pushing them in further until they hurt. After only two weeks, I was so frustrated and disappointed that I was not getting the benefits of my hearings aids because Jacqueline was unwilling or lacked the knowledge of doing a good job with them, that I canceled my relationship with she and her hearing centers and returned the hearing aids to the healthcare provider so that I would be able to change to a different audiologist and start all over again, which I did. I waited until I had been provided services and assistance from the new audiologist before writing this review so that I would know for sure whether it was Jacqueline Hartman, Resound One, or me that was the problem with the inexcusably poor treatment that I had received from Jacqueline Hartman. The second audiologist did an outstanding job and I am now getting the full benefits and advantages of my hearing aids. As I had suspected, the deficiencies and problems that I experienced the first go-around were entirely the fault of Jacqueline Hartman and her Hearing Center in not being knowledgeable about a product that she claimed to be an expert on, and her failure to put much effort into doing a good job for me.

Horrible experience. After my lengthy wait to see the doctor about possible vocal polyps, he stuck…read morea camera on a thin metal wire down my nose into my throat. This wasn't bad, the bill was. Outrageous costs for less than 20 minutes of his time. I was a broke college student at the time and asked if there could be a payment plan to my 20 minute $500+ bill. I was told absolutely not and it would be sent to collections if I didn't pay. Having zero flexibility and the receptionist with an IQ of 70 on a good day -I simply could not afford the ridiculous bill. I didn't mention I did have health insurance. The tips the doctor gave me to help my situation were ones found on the first page of a google search for vocal cord polyps treatment. Cheers to inflated medical bills, mediocracy, and the dumbest receptionist in South County!

Dr. Stroble diagnosed my Lymphoma almost 10 years ago. His office staff was so wonderful and even…read morecalled at one point to see how I was doing after I had already switched over to my oncologist. All these years later and I'm still extremely grateful for the care I got.