First of all we did not stay here, BUT enjoyed beer and a dirty martini made by awesome bartender…read morefrom Lake Como. He made my favorite drink and was extremely kind and friendly. I think that made our drinks just so wonderful. Visit their bar before you go to the restaurant that's just next door!

I've stayed in quite a few mid priced (for St Moritz) hotels in St Moritz and this is my favorite…read more The location is great, it is near to the main restaurants and bars, shops and has easy access to the lifts to ski. The rooms are functional and a plus is certainly the huge closet with plenty of hangers (one of my pet peeves is that a lot of hotels have about three hangers, where are you supposed to hang your clothes) plus the big full length mirrors with good day light. I absolutely love the breakfast room with view on the frozen lake and the selection is quite good. The quality of the food in the buffet is great and I love you can have your eggs cooked by the chef. But most importantly the service is always great, the team is always friendly and willing to help. Only downside I would say that it get's pricey on busy weekends and that the room has no iron (but they offer reasonable priced and quick iron service in house). Would recommend!

Very beautiful hotel with breathtaking views of the lake. Staff is very attentive and knowledgeable.read more

A few places that are worth every penny. They are situated in the Engagadine Mountains and the…read morefirst class service and glacier lake mountain views do not dissappoint... Perhaps a once in a life time I have been lucky enough to be there twice once this July and once again 30 yrs ago to ski.. Summertime is quiet with a hushed elegance. Every piece of furniture and artifact resonates presence.And the modernization of the spa and fitness area were spectacular. The staff all live on site which shows their dedication to the resort and your service. They painstakingly memorize your whims and preferences. which sets this and other leading hotels of the world apart... Its more than 5 stars its a memory to relive again and in any shape and form ... another 30. yrs from hence OR... leave provisions in the Will....

Great place to grab a drink and light snack before dinner. The sunset view is amazing and it's…read morefairly priced. They only make reservations for hotel guests so if you aren't staying at the hotel make sure to arrive early if you want a window seat to watch the sunset.

The Art Boutique Hotel Monopol's central location in St. Moritz is perfect - minutes from the…read morefunicular for skiing, and surrounded by great shops and restaurants (Chesa Veglia for truffle pizza and Bäckerei Bad, with its delicious Nut Cake, are highly recommended!). Rooms are lovely, and the double coffee option (in-room and lobby) was a thoughtful touch. Service was excellent, with attentive staff offering helpful recommendations. The funky art, relaxing Sky Spa, and vibrant Sky Bar (with stunning mountain and lake views!) created a fun and memorable atmosphere. Highly recommend!

This place was awesome! Highly recommend, the ice bar was the best. Next time I am in Switzerland,…read moreI will be back.

Stayed here for a couple nights during our first trip to St. Moritz. As you would expect from a…read moreKempinski, proactive and efficient service is impeccable. The spa/bains area is extensive and immaculate. There were 9 rooms and several relaxation areas as well both indoor and outdoor. Gorgeous pool which is also well sized. The breakfast is really well done. All the indulgent options (bread pudding, bacon) and healthy options (fresh juices with ingredients of your choosing, poached eggs). Concierge is very helpful for hikes, tours. The e-bike was so much fun to take around the town and neighboring silvaplana. Only downside was any request sourcing from the front desk seemed to get lost in translation to Housekeeping, not sure why but it happened 3 times. Second, aware it's a mountain town, but it was hot..our room was too stuffy and only way to cool down was to open the windows. However we faced the front so it wasn't feasible due to noise. Lastly, we didn't really conduct our research on location, but note the Kempinski is at the edge of town, so it wasn't as convenient to simply walk everywhere like at the other well known properties. There is a bus stop right in front of the hotel.

The hotel rooms are spacious and ours had 2 balconies which was Nice but they fall short on…read moreamenities like coffee/tea in the room. There's a machine but no pods, ran out of tissues and not replaced and no washcloths Towels are on the small side Buffet breakfast plentiful if it's included. Location is difficult if you're using mass transit from station Make sure you arrange a pick up with hotel When we arrived I needed to walk through a construction site that was all up hill from train station. All the escalators and elevators from street level were closed down

When you stay at a hotel that opened in 1869, has been run by the same family for four generations,…read moreand housed athletes and officials during the 1928 Olympics, you know you're going to enjoy something special. In fact, Steffani the Rabbit, the mascot of the 1928 Games, became the hotel's namesake. With sweeping views of the city, the interior completes the image of a quintessential Swiss Alps mountain chalet. From the large fireplace in the lobby to the indoor pool and full body massages, the place is just special. And the staff are incredibly kind! The complimentary breakfast is quite good, but the room service food is only mediocre. Nonetheless, you'll not only fall in love with the town but this hotel as well!

Clean, friendly staff, and feels like home! We love this place and it's what we needed on this…read moretrip. Stayed two nights and slept like a baby. We enjoyed the spa downstairs, breakfast and loved the old school elevator. Wait!!!! The view is a truly spectacular.

Wonderful room with accommodating staff in an old classic Antique building…read more They do a few things that are a bit misleading. Such as have signs of special Champagne offered in the bar at a certain time, it comes across as gratis but it is not $15 per glass. Only other complaint is bed is a bit hard and pillows are not substantial, basically clouds. We really enjoyed the complimentary breakfast it's was beautiful and delicious and the lady that worked there was so wonderful.

Staff was nominally helpful and certainly tried to be helpful, but we had so many issues that we…read moreended up giving them only a two-star rating. Let us list the defects: 1. Room was consistently HOT at night, mostly due to warm sun on the west wall on our floor. Sadly, the only way to cool it off was to open the windows (no ceiling fan), which then meant we were effectively "sleeping on the sidewalk" with every drunk noisemaker, truck, and car sound coming right into the room. No or very poor quality sleep makes for cranky guests. 2. Among other issues, our bathroom door would not latch (stuck latch, and missing screw). Staff came to fix, but didn't actually have a fix . . . and it never got addressed despite a promise to return, and a nearly two week stay. Unexpectedly poor service for a supposedly 4-star hotel. 3. Bathroom exhaust fan was on some "automated" schedule, according to the same repair staff. Thus, it exhausts fumes from the bathroom whenever it feels like it. Really?!? 4. Our included breakfast was EXACTLY the same breakfast--for nearly two weeks. Not only does that get old really fast, for those with an environmentally sound, no animal, lifestyle, the massive number of meat, animal milk/cheese items, and VERY limited number of vegan items, suggest it's still 1970 at this hotel. Just jaw-dropping at how far behind the times some can be. (Amazingly, most F&B managers have no clue on this--see the UN FAO report from many years ago for details: cowspiracy.com/facts.) 5. No pool or hot tub was sort of a downer, but this is likely an older facility/building? In closing, while the staff was pleasant and tried to be helpful, this hotel is far, far behind the times. Recommend you look elsewhere if you expect 4-star standards and have any sort of concern about the environment. Sadly, this St. Moritz hotel just feels way, way behind the times.

Maria is an amazing host! She gave us a wonderful presentation of the area along with directions to…read morethe different mountains. Their pool is a hidden gem. We will definitely be back.

Excellent hotel. Great location. Friendly staff. Comfortable and easy access to center and slopes…read more Bus stop in front. Walking distance to center. With short cut walking trail to the lake. I gave 4 because in every business there's always a room for improvement.

Rooms are basic and clean. Breakfast buffet is ok does the job nothing fancy…read more 2 tiny elevators efficient in transporting guests and luggages. Location is the key.

Had a great stay at Hauser. The room was a good size, we had 2 beds that can be separated or…read moretogether depending on your situation. The staff was friendly, engaging and helpful. The hotel shuttle gave us a ride to the train station. I forgot my water bottle in the lobby and they called us followed by delivering it. Above and beyond. Friday night we got the all you can eat hot stone dinner, it was amazing. Lots of unique offerings. I particularly liked the venison.