tried to be nice with them was going to get the rest of the stuff after hours.they would not let me…read morein to do that erased my code.i refuse to to deal with shitty attitudes.left a scrap pile for the scrappers there.leftr a 49.00 shelf ,i bag of trash,few misc.if they would of given me the time to do this after 5 i would of.but know the the owner is threating me with a big bil and collections.i1m a poor person.these business`s suck.i don`t give a rats care.i1m broke,that is why i was in the process of trying to get the place cleaned out.they would not allow me a chance to finish like i requested.as for the threat of a big bill ,collections,i din`t care.my credit sucks.don`t call me or threaten me either jerkwads.

This self storage business is excellent. The facility is well run. Jessica in the office is always…read morehelpful and responsive.

Look elsewhere. I chose this place due to its proximity, and that was its one redeeming quality…read more The property manager was rude at each interaction I had with her. For example, I pulled a box from my unit one day and unknowingly had a single crayon and a paper clip fall out from the bottom of the box. The next day she called threatening that I had to "come clean up my mess" or she would charge me a $50 fee. The unit itself was very old and in poor repair. My belongings all got destroyed with water damage, pooling water, mold and mildew, and flaking paint. I complained, and the manager said there was nothing she could do about the flaking paint, and blamed the damage on me not opening up the unit often enough to allow for air circulation. Ridiculous! Additionally, the rent has been steadily increasing every couple of months, while absolutely nothing about the service or facility had improved. They blamed the increases on rising costs. I could believe that the first time, but not the next 4 increases, especially given the poor quality of the unit I was in and the declining condition of the facility overall. There are definitely better options available - choose one of them instead!

Marie from Lake County storage at Round lake location has been really helpful I was planning to…read morelease a smaller unit and got to change my mind as another unit bigger was available, Marie was really nice to hold on the rental for me as I could not come right away as I had an emergency and the day I got to start with the paperwork for the unit she was great showed me the unit and explained how to access the area. So far I am pleased with the service and the storage unit.

Friendly service. Responded to my Yelp search for storage unit and provided detailed information…read moreabout rates and services.

The people at the office are friendly and informative. This is a no pressure environment and the…read morestaff takes an active interest in personalizing the experience to consider and meet your needs. Though the front sign is for storage, this company also manages mobile home properties (which was the reason for my visit). This is my first time buying a home and the lady helping me (Kay) was VERY helpful and made sure I was comfortable and understood every step of the process.

Wonderful service and i always count on them for my business. Thank you, Eagle, for being a…read morebusiness that always comes through for me. You were referred to me by a friend, and you have not disappointed at any time. Thank you for your wonderful service.

As I was sitting in the drive through line today, I was watching this garbage man empty the…read moregarbages here at McDonalds. As he lifted the bin up, garbage spilled everywhere on each side of the truck to the ground. I was willing to bet he was just going to leave all that garbage all on the ground. Which is sad since Whitnall park is the property next to this McDonald's. As the man put the bin back down, he proceeded to get out and close the gate. BUT on the way to the gate, I was shocked he picked up all the garbage that fell on the ground. Just wanted to say Thank you for not leaving the trash all over the ground, to go into our parks with the wildlife. Great job to this worker!

I've been a customer ther for a couple of years now. Units are nice. The manager is very friendly…read moreand accommodating.

Wouldn't do business with this place if you paid me to. The lady who runs the place is a piece of…read morework and just loves to hang up on customers and avoid phone calls (also mentioned by someone else on google reviews). ABSOLUTELY TERRIBLE customer service and she is just extremely rude and nasty. Dirty property, broken pull down doors. No cameras, no gate, electrical wires hanging . Don't waste your time!

I've been with this facilities since 2019 and very affordable and reasonable prices and if you ever…read morehave a problem they take care of it and they help you out no problems asked...

the lights were recently out at safe storage usa at 2440 wisconsin st sturtyevant wi .i assume it…read morewas from the electrical storm on wednesday night . on thursday evening i discovered the lights in both the units i rent did not work and a little while later i noticed the outdoor security lights did not come on like usual . i called the office in michigan and talked to Karen the lady who handles their office business around 9:30 am friday morning and told her about this problem . after this i assumed it would be taken care of quickly since the security lights were (important ? ) to the business and waited . a week later on saturday i talked to a man who also rented storage there and he told me he had called twice already and nothing happened and he intended to call again monday . the next week a caretaker showed up and asked about the power and i told him it had been off for ten days since the storm . he left and not too long after that a man from the electric company showed up and got the power on in a few minutes . turned out it was a blown fuse on the pole probably from a lightning strike . the indifference that karen showed could have caused great harm to somebody if a robbery had occured when the lights were out , imagine : it was pitch black for ten nights ! and i would not reccomend this business as long as she is in charge of these things

Lake County Movers handled our incoming shipment for our military move. They called prior to their…read morearrival to tell us they were close to our residence. Zack K., Dillon and Miguel were timely, courteous and efficient. They unloaded our shipment quickly and respectfully, without causing any property damage. They even hauled out the packing materials after helping unwrap our items. Thank you!

Lake County Movers was our delivery agent for our military move. John C, Orlando, Arnold, Hasiem,…read moreand Zach K. did an amazing job. They were efficient, courteous, careful and friendly. We move a lot and this was one of the best deliveries we have ever had. We would definitely choose them if we had to move again.

Great clean facility, carol is the best. Always helpful. Rented from this facility a few times.read more

First, the older women who work behind the counter are very nice. They don't smile much and…read moretherefore may be mistaken for being grouchy, but they really are not. I like them. That having been said, however, be aware that this place DOES NOT ACCEPT CREDIT CARDS. So while I am out traveling in my RV, I have to find a post office and mail a check. Since everything else I pay can be completed in a matter of seconds online with a credit card, not only is this inconvenient, it is absolutely 19th century. Should your check not arrive on time, you are subject to your lock being cut off your unit and your belongings seized. This is after only a few days of being late. Check the paperwork when you sign up. The dates are very important. I am not sure this is legal. The place has no public restrooms. Therefore, if you are working at your storage unit for several hours as it is common that you will while loading or unloading, you'll have to hold it or drive into town to find a restroom. Other people who have units there have told me they go find a corner in which to relieve themselves. There are no gutters on the storage buildings. When it is raining or when the snow is melting off the roofs, the water drains at the entrance of each storage unit. This soaks the person entering and exiting the storage unit. Additionally, that water seeps into the storage units. The owner of this place does not salt for ice and snowplowing seems to be infrequent, at best. I had to get into my unit after an ice storm and was very nearly unable to walk from my truck to the unit. Loading anything into or out of my truck was almost impossible. When I had a problem getting the door of my unit to close and had to leave, the owner of the storage place called me. He used his speaker phone and had another person on the line. He told me that he had managed to close the unit, but that I was having trouble closing it because "there is so much . . . stuff in there." I am sure he was struggling to use a word other than "junk" or worse. I am not sure what he expected to find in a storage unit other than one's belongings. It might be "stuff" to him, but to me, those are my precious belongings. I grapple to understand what he thinks people put in storage units. The hours during which you can access your storage unit are severely limited. The storage units do not have lights in them. Additionally, the maintenance on the outdoor lights that could possibly shine into the unit must be lax, because they shine for a minute and then go off, leaving you and whatever you are loading in pure darkness. I will remove my things from this storage place this summer, when I get back to the Midwest. The only good part of having rented a storage unit from this place was that I know what not to accept on my next place.