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    Bad Brad's Bed Bug Busters

    5.0 (4 reviews)
    Closed 8:30 am - 8:30 pm

    Services - Bad Brad's Bed Bug Busters

    Pest preventative services

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    American Pest Management

    American Pest Management

    2.3
    (3 reviews)

    I tried to make an appointment and did they were coming out on Thursday to look at my tree. I have…read morea spruce tree that needs to be checked spruce bark beetles. I got a call about 15 minutes later to say they couldn't come out because I had been sent to collections. I told them the last time I paid , with a debt card they called me and said they couldn't find a record of it . Sent them a check and then my bank sent the information that indeed I had made a payment. They sent my check back. So I went in there to my surprise no record of even doing my spruce tree. Just that I had been sent to collections. My point is that there manager knows nothing about customer service or even how to help , in a not so good situation. What if you need follow up on something no manager. By the way after the second time over the phone when I asked to speak to the manager, I got hung up on. Just beware management doesn't respond.

    Last Monday my wife called and set an appointment for the following Wednesday afternoon at 4:00 pm…read morefor an inspection and estimate. We needed to set the appointment for a couple of days off due to the need to give our tenants proper notice. We had it arranged so all the tenets would be available for the inspection. That Wednesday 4:00pm comes and goes with no exterminator arriving and no call from American Pest Management. When we called them to find out why they were running late, we were told that they had no record whatsoever of our call or appointment. We asked them if they could send someone out now, but they felt it was too close to quitting time to be bothered with customer service. The best they could do was ask to schedule us two days from now at 10:00am, you know, when everyone is at work! After this fiasco, if I'm taking time off from work to meet with an exterminator, they will be from a different company.

    Bad Brad's Bed Bug Busters - pest_control - Updated August 2026

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