I'm super pleased with my experience here. I wrote asking if they had a bike and they didn't but offered to order it for me. It took about two weeks until it was there and ready, and Lars was super communicative and responded to all my emails quickly. When I picked it up, they helped me check sizing, pick out lights and pedals, etc. It was a quick experience and they were friendly and without any of the snobbery you sometimes see at bike shops. Even though it was a bit far from where I live, it was worth it to me to buy my bike here. read more