I am not one that writes many reviews but I do for this store. I look forward to bringing my…read moreEnglish Mastiff into the store for shopping and baths. I will never go a "big box" pet store again. Things are easy to find and the staff engagement is very impressive. Last week I stopped in and was so surprised - I walked in with Roman (my EM) and the staff said, "Hello Roman!!" they remembered Roman's name and he remembered them - that made me feel good and Roman was in heaven. I was looking to change Roman's food and found another brand that is just right for Roman's needs. I really appreciate the service, the advice AND THE engagement. Prices are great too. Stop in and say Hi to Nancy, Marcus & Mikayla because they're awesome!

Store staff have great attitudes. They are willing to assist when needed. I typically purchase fish…read moreand aquarium supplies here and have not been disappointed. Only improvement would be to stock more fish.

We stopped in looking for snack and toys for our two furry friends. They have a large variety of…read moreplush toys, chew toys and outdoor toys. A huge selection of bones and other rawhide replacements. High quality food choices as well. Staff was friendly and provided recommendations.

made an appointment to get our dog washed with the self service and we had a horrible experience…read more We got there and the girl disappeared to what we assume was to clean the room. Customers came in and no one would help them until a girl came from the back and checked a lady out but LITERALLY ran back to the back instead of talking to us. We waited for 20 minutes without anyone saying a word. Once the girl finally came out of the wash room, she didn't make eye contact or say anything to us. My husband finally went back and asked what was taking so long and she said that it wasn't her fault. She then went back to the room without helping us. We then left without being able to wash our dog. Horrible experienc.e. They need to hire staff that has an understanding of how important customer service is to running a successful business.

Woof Gang Bakery & Grooming is wonderful! They made a custom dog cake, bison, peanut butter balls,…read moreand yogurt for my dog, Percy's Birthday! The Bakery was incredible, fast, and had the order placed and ready the next morning! Truly a great dog bakery with lots of treats and seasonal photography for your dogs!

We have been taking our Mini-Goldendoodle to Braden for nearly 3 years. He does an amazing job with…read moreher and the mere mention of his name has our girl heading to the car. We love Woof Gang!

I would even give one star. The picture below show their…read moregrooming services The way they burned my dog face and body with the clippers is terrible.

Very quick and efficient service on getting my dogs nails trimmed. Fast service and reasonable…read moreprice.

We bought two guinea pigs from Petco from the same litter. One is already dead at just three years…read moreold, and the other is suffering from serious genetic health problems likely caused by inbreeding. We're now facing hundreds of dollars in vet bills that would only prolong her life by 6 months for conditions that are fully avoidable by ethical breeding. The store keeps guinea pigs in filthy, overcrowded cages that are far too small. The conditions are unacceptable and inhumane. Petco needs to take responsibility for where their animals come from and how they're treated. I would never purchase an animal from here again.

Very expensive and rude! A growth shell is 5 bucks!! Had to pay for a plastic bag too!! Too…read moreexpensive I would recommend shopping elsewhere.

I was given a referral to the store, and I've been very happy with their service and their product…read more They've been happy to share their experience and make suggestions, when I had questions. I appreciate their hours also. It makes it easy to get up to N. 37th St.

Place is amazing! The workers are polite and helpful, definitely the best place to pick up your…read moreinsects or exotic pets!

My first and likely last visit to this store…read more I needed help. I could not find any available staff to assist me. Employees whom I did see were all busy and looked to be high school age. After finding what I hoped was the correct aquarium tank, heat lamp, and bulb I went to check out. The clerk helpfully pointed out that there was a crack in my aquarium glass. The problem was out of the five small aquariums in stock, four were cracked. The clerk asked me where the aquariums were in the store. One area in the store was very messy. I was confused if that was an area for retail or for inventory storing. It was extremely confusing. It seemed to be an area for retail, but it was quite disorganized. My impression from my visit to this Petland store was that it is understaffed, poorly organized, and no one is paying attention to see if the items being stocked on the shelf are a good quality or damaged. In comparison to other pet stores in Wichita, this was quite inferior.

Manager of the day Lydia was very unfriendly and not helpful at all. Was trying to rush me and my…read morefamily when we were playing with a puppy we were really considering purchasing.(we had even named the puppy) She was very negative when talking about the West location. "...They've only been doing this for 3 years they're still trying to figure out what they're doing..." Unfortunately her inability to be helpful and her poor costumer service made us run out the store. Currently on our way to the West location. Managers do better. Thank you!

Horrible business ethics by the owner Vince. My husband had a trade deal arranged for an eel, a…read morestarfish, and a sea urchin, for which he offered $300 alone for the eel. We get to the shop, chat with Mark, who was very helpful and kind, and picked out a few things for the trade. As we were about to check out with fish bagged and eel already moved into a tank, Mark tells us that Vince says he will only do $100 for the eel. Considering we spent a good deal of time getting the eel out of the tank, driving over half an hour to the store, and putting him into another tank, therefore stressing out the poor creature, I would've rather taken him back home for that insult of an offer. Vince is not reliable on his word and in fact very sketchy in the way he deals business with customers who bring trades. I would highly recommend going literally anywhere else for fish, considering his selection was already very limited and overpriced. Do not buy fish or corals here.

Very knowledgable staff that is not pushy. They give you time to look and think. The store is neat…read moreand clean. Selection can vary and be the same but if you ask and keep a lookout they do get oddballs in. Prices are average. His main display tank is beautiful.

The Kansas Humane Society does excellent work throughout the greater Wichita area. I got my dog…read morefrom there, a brindle staffordshire terrier, and she has been a charm. The process for adoption was very easy to go through, and the facility is neat and clean. When my dog got old enough I took advantage of their puppy kindergarten program, although they do offer other obedience programs as well. Through this program I learned how to communicate to my dog and also socialize her with other puppies of the same age group. I would recommend to any of my friends to adopt from the humane society first. The people there really do care what they are doing for our four legged friends, and it shows.

Super unprofessional employees and management…read more My friend drove an hour with her two small children to visit a kitten they had seen online. She and her kids immediately fell in love with the kitten, but were told they couldn't adopt. When I emailed some concerns to management, it took them three weeks to reply with an email that I was never intended to see. Their response to my complaint was that it was "farfefched" ... as if my friend would drive an hour one direction to adopt a kitten only to opt out of the adoption after seeing how much her kids and the kitten loved each other. This was my email complaint (shorteded) A male employee in his late twenties/ early thirties with light brown hair, glasses and white plugs in his earlobes "helped" my friend's family out with their desired adoption. My friend went in to adopt Mitzi around closing time today (6/25) with her two sons who are five and seven. They saw Mitzi online and went to visit her, but also saw two other kittens just in case - they knew immediately Mitzi was the kitten for their family. Mitzi obviously felt the same as she was running across the youngest child's lap and was very playful during their time with her. Unfortunately, my friend was unable to adopt Mitzi due to two employees. They made passive aggressive remarks about the kids not being able to handle kittens and were very rude to her and her children. While the boys were trying to get the kittens to play with the toys, one of the employees said "they are street cats, they don't like toys, they don't like you, and they don't like kids". When Mitzi ran across the youngest child's lap he got excited and squirmed a little - one of the employees criticized the child for moving and my friend for bringing the child. They said that she needs an adult cat instead of a kitten. They even said at one point to her "maybe if we left the room they would actually want to play with you guys more" then wouldn't leave the room to allow the family to play with the kittens. When my friend expressed interest in adopting Mitzi, one employee said to her "she is my favorite and I won't let her go home with just anyone". They also told her that she needs to adopt an adult cat as her kids shouldn't be allowed around kittens. This is highly disappointing as these children have grown up around dogs and have been around cats their entire lives.