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    Tailored Tails

    5.0 (1 review)

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    10 months ago

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    Woof's Play & Stay

    Woof's Play & Stay

    (10 reviews)

    Mixed review. Several years ago, I brought my dog to the one on West Central, I believe, and my…read moredog loved it. She got to run and play with the other dogs and had her own little place to sleep at night where we could watch her on my phone. They even had young people that went out and played with the dogs to keep them entertained! The problem was, when we picked her up after about 5 days, she had a cough (I didn't even know that dogs coughed) that I would later learn, from my vet, is know as "kennel cough" had to start antibiotics to finally recover! Was too bad because I really wanted to like this place and continue with them. Thinking about giving them another chance but I'm scared. She's an old dog now and probably couldn't survive this again.

    This is for the Wichita, Ks. East Woof's Play and Stay…read more Our stay was the last week of Sept. 2024. I do not and Will not recommend this place for small dogs at all! I asked many questions, called numerous times and left strict information about the needs of my pup and very little if any of the information I gave them was utilized in making her stay the least bit pleasant or comfortable for her. She was scared out of her wits. They put the small dogs in the same rooms as the large dogs, regardless of whether you request or explain that your pup cannot handle that. They give you a trial half day in which you're able to see you dog during the time they are in the play area. However, what I noticed and mentioned was that my pup never took her eye off of the human, in fact was on their tail if not right on their heels. She was trying to tell them she was not comfortable around all these dogs. But they did nothing, not even after my 4 or 5 calls to the staff while I was boarding her during her stay. Afterward, my vet said she was so traumatized that we're are still having to monitor her for Addison's disease. It's now 4 months later and she's still struggling with anxiety. I'm going to have to take her to a behaviorist to try to get her back to the fun loving puppy she was before this experience. It may be very clean, but that's where the Good ends! While they repeatedly stated she received individual hugs, cuddles and pets. I never saw once until the last day I called which was the days before I was picking her up and it happened 3 times that day, but who knows what happened once she was off the video cameras. DO NOT LEAVE YOU LITTLE DOGS HERE!!! I spent my entire vacation watching the camera's at all times I was allowed to watch because I did not like what I was seeing and I called just about every day or other day. The day I picked her up they had to drag her across the floor on the leash because she was so depressed she wouldn't even stand up and then even after she got in where she could have seen me. Her face was plastered to the ground because she was so scared and until I went over and reached down to pick her up she hadn't even looked up. That is simply unacceptable and appalling that in one weeks time by sweet active puppy went from what she looks like in the second photo to what she looks like in the first photo. There is simply NO ACCEPTABLE EXCUSE. IF I COULD RATE THEM A ZERO I WOULD. The 1st photo they took of her at the boarders when she was there, the website won't allow me to use a photo of Gracie looking the way she was before this place had her for a week. If you want to see that you can click on my name above and it's the profile photo. Finally after 8 months she's beginning to get back to her puppy self of before her time at this place. However, she's still not out of the woods for Addison's as he anxiety about being left is still extreme. Warning unless they made a change to separating small dogs and big dogs, I don't recommend leaving your little dogs at this boarder. And if you do make sure you pay for the highest Suite package so that you have 24 hour viewing. I was told that was what I was booked for, until we got there and then they said sorry we don't have one available for all your dates, as apparently one of their regular came in and wanted the top suite so Gracie was tossed a bone and asked if we would be ok with the next highest which is only watch during the playtime feed. That is not good enough.

    Tailored Tails - groomer - Updated May 2026

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