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Backbone Valley Nursery

4.5 (45 reviews)
Closed 8:00 am - 5:00 pm
Updated 2 months ago

Services - Backbone Valley Nursery

Gardening

Irrigation design services

Landscape design

4 More Services

Landscape maintenance

Landscaping building design

Greenscape design

Design services

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a variety of cacti and succulents
Carly T.

STELLAR selection. One of the best I've seen ever, anywhere! Super friendly and knowledgeable staff. Can't recommend enough. And they had some less common house plants that were super cool. And saw the biggest staghorn fern of my LIFE!!!

a sign for the back bone valley nursery and landscaping

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10 years ago

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15 years ago

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14 years ago

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Review Highlights - Backbone Valley Nursery

We drive 45 miles from Austin to come to Backbone Valley, and we wouldn't buy a plant from anyone else.

Mentioned in 5 reviews

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Sam's Nursery & Landscaping - Front of Location

Sam's Nursery & Landscaping

(7 reviews)

$$

Absolutely no customer service from the owner, Jake aka Jak@&& Bolin. The employees at the location…read morewere very nice, but the owner was extremely rude and unprofessional. I called a few weeks after purchasing plants to discuss a return or replacement, and from the moment I mentioned the plants had died (see attached photos), his attitude turned hostile. He actually told me to "be quiet" because he had listened to me and it was now "my turn to listen." He blamed me and made it very clear I was the cause of the plants dying. This is without any pictures or exact facts. He just jumped on the bandwagon of blame. I'll admit I chose a few choice words in response -- but after the way he spoke to me, I felt completely justified in standing up for myself. His tone was disrespectful and aggressive, and no customer should be treated that way. He hung up on me after that. Speaking to a customer like that just cost him one and I am hoping more. I would have gladly gone back many times, but after being insulted and dismissed like that, I'll take my business elsewhere. Lowe's offers better plants, better prices, and stands behind their products without blaming the customer. I actually have a thriving garden of plants that have made it all year with no issues. Next spring, I'll be using Backbone Nursery for my large project instead -- they may charge a little more, but their customer service is worth every penny. Here is your proof Mr. Bolin! You sell crappy products and then will not stand behind them.

Awesome plants. Little overpriced. Employees were very informative. I was told I could not get a…read morekey lime tree in Texas which was not true.

Backbone Valley Nursery - gardening - Updated May 2026

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