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    Back Store the Better

    1.0 (1 review)

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    16 years ago

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    Mega Mattress & Furniture Outlet

    Mega Mattress & Furniture Outlet

    1.0(3 reviews)
    8.7 mi

    Do not shop with this company. It wasn't the company but the management team that made this…read moreexperience horrific. I repeat do not shop here. Management( Jay Samander) was very rude to me. I ordered a 8560 King size mattress and adjustable. First I did not get what I paid for. Jay told me that he was sending an upgraded mattress that is more compatible with the adjustable. Jay changed my order on his own. My order was delivered and now we are basically low to the ground due to Jay changing my order on his own. While I was in the store I expressed concern that I did not want to be low. My boyfriend is 6'4" so a low bed is very uncomfortable to us. However it doesn't stop there the delivery team beat my bed with a hammer to make the adjustable frame and mattress fit my bed. They didn't use their equipment they asked for a hammer at my house. In the mist of the delivery guys beating my bed with the hammer they tore my bed. I have holes on the side of my bed. I have chipped wood and debris all over my bedroom floor from them tearing up my bed. My bed constantly rocks and completely has no support at all. I called Jay and told him that my bed was torn. The first thing Jay told me was that I don't know anything about the adjustable and that he is right about. I didn't know anything about the adjustable. However, I do know that no one should come in and deliberately tear up my furniture to make some equipment fit. If it wasn't going to fit I should've been made aware of that so that I could make other arrangements however, the receipt says all sales are final and any exchanges or refunds are at management approval. I then proceeded to tell Jay that I wasn't saying I didn't want to do business but let me just go back to the King size mattress I paid for and regular box spring that my bed would be sturdy again. His exact words were, "Not going to happen". I proceeded to inform him that I came in the store for just a king size mattress and box spring and he talked us into the adjustable. Jay still would not allow me to switch at this point my father took over the phone call. Jay then stated he wanted to make it right and asked that I send him pictures of the bed. I sent Jay pics of the bed to several different numbers. He stated that he could just replace the slack on my bed that his team tore up. I said ok but I still don't want the adjustable. He still would not allow me to switch. I said ok Jay just send me the slack. He proceeded to tell me that it would have to be Monday. Now this is Saturday that all of this going on. He told me he didn't have time and he had to run his business. He told me that I can just take them to court because he wasn't refunding me or exchanging my product. Mind you I don't even have the product I ordered. Even though he sent a product that he says is an upgrade, it still isn't what I ordered, on top of that his team tore up my bed to make the adjustable fit my bed. After he hung up in my face twice one of my family members finally got the phone and said ok Jay well it'll be Monday then. We will just see you Monday. Well Monday has come and gone. No call from Jay or Mega Mattress Outlet. Tuesday has come and gone and still no call from Jay or Mega Mattress Outlet. This made my entire moving experience a complete gray cloud. On top of that Jay stereotyped me by saying I know you kind of people because I know where you live. Jay was speaking of my address. Well I have a Canton, MS address but Jay I live in Deerfield so I don't know what that comment was supposed to mean. I do not recommend this company. It all sound good but if you run into a problem please believe and understand me Jay talks to you any kind of way and he does not care if you are the customer and if you paid your hard earned money at all.

    they are on some illegal bullshit....first this girl said my dude that work their said he had to…read morepay 25$ to get another w2 because he moved from the address they had.. now today a guy answers the phone and say its 65$ for him to get another one.....they fired him right after he hurt his self on the job cu of they faulty equipment and he filled for workers comp so they didnt put him back on the schedule after that... now hes saying he doesn't have a corporate office number for us to call n get my dude w2 smdh...its sad that this is what it has come to scammers...if anyone knows the number to the corporate office plz let me know i m gonna report him to...who knows what we can do plz help

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    Mega Mattress & Furniture Outlet
    Mega Mattress & Furniture Outlet
    Mega Mattress & Furniture Outlet

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    Miskelly Furniture

    Miskelly Furniture

    2.0(54 reviews)
    8.7 mi
    $$$$

    The furniture store of ALL furniture stores right in the middle of Pearl, MS! Who would have…read morethought??!! Ahhhh... to only dream of having a Miskelly Furniture store here in Orlando! This place is HUGE. HUGE, I tell ya! I could literally wander around in here for hours and hours (and I have on several occasions). The sales staff is wonderful. Always welcoming when you enter the door; but, never pushy. They offer assistance and will point you in the right direction if you're looking for something specific. But they are more than happy to hand you their business card and allow you to explore. It's nice not to have a salesperson following me around for a change! There's something for everyone here. They have furniture at very affordable prices and then they have the oh so expensive pieces. They have quite the collection of Thomasville ... *drool*! :) They have a wonderful play area for the kiddies and even have an actual carousel right inside the store! Beautiful! I also love all the decor they have to offer for the home: Lamps, pillows, etc. etc. etc. I could decorate my entire home from this store alone. Even if you aren't in the market to make a purchase of any kind, this is still a store you simply must see. Make sure to take the kids because they'll love it as well; how often can you say that about a furniture store??!!

    They are selling fake leather sectionals and insurance policies that they know won't cover the fake…read moreleather. Then they wouldn't refund the money directly to me being dirty and refunded to the credit card company so I wouldn't be able to use the money to get the fake leather sofa they sold me repaired. They even went so far as to call the credit card company to see if I had paid the fake leather sofa off yet with the credit card company which was none of their business cause they had been paid for the sofa already. That's just how lowdown and dirty they are. It's very sad.

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    Miskelly Furniture
    Miskelly Furniture
    Miskelly Furniture

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    T & D Furniture

    T & D Furniture

    3.5(10 reviews)
    8.2 mi
    $$

    T&D had really stepped up to the plate after the last few years! I recently came in with my mother…read moreand found modern, chic furniture and some very interesting pieces. Mother bought a chocolate colored sofa and loveseat and matching recliner. The furniture is comfortable and the movers were very friendly. We had a misunderstanding about putting a mirror on a dresser we got delivered, and the service came right out to fix the problem. The customer service manager was patient and kind; so were the rest of the staff. The prices were also low and reasonable! Much lower than Miskellys!

    Oh gosh, where do I start? Ummm... You get what you pay for? Yea, that about sums it up…read more They have your basic furniture items here like sofas, recliners, dining rooms tables & chairs, mattresses, etc. It's all priced very affordably. It also all looks very, very cheap. Nothing about any of it is comfortable either. It's also not furniture that is going to last for very long. If you are young, just starting out, and don't have a lot of money to put down on furniture, then this would be a good place to come. Although honestly, you can probably find better furniture for a cheaper price on Craigslist. I came here with my daughter a couple of times after she was recently married. She did end up buying furniture on Craigslist. The place looks clean, but it just doesn't feel clean. If that makes any type of sense at all. The one good thing I can say about the place is the employees are friendly and helpful.

    Back Store the Better - officeequipment - Updated May 2026

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