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    Back in Motion Chiropractic

    3.6 (7 reviews)
    Closed Closed

    Services - Back in Motion Chiropractic

    Chiropractic bodywork

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    Spencer Chiropractic - Dr. Sonya Spencer

    Spencer Chiropractic

    2.9(10 reviews)
    1.3 mi

    I will second the review from Liz H.!!!! RUN, do not walk away from this provider! This is a…read morefact... The office staff is NOT checking or reviewing your benefits. IF you are told that a service is NOT covered and they give you an amount that is due up front, request the CPT code and call your insurance 1st, this goes for ANY provider! In our case, I am a Certified Professional Coder with 25+ years of experience. My husband paid upfront for the services and when we received our explanation of benefits, the Decompression services he received were NEVER billed, so I called our insurance company who stated yes in fact that S9090 is a covered service under our benefits. We arranged a meeting with the office, and requested they bill a corrected claim. 1st response was I don't know how to do that, and the insurance company usually responds better to the patient submitting the claim. Knowing better, I agreed. It took 2 weeks to get from them what they call a "Super Bill" that contains the diagnosis codes, place of service and the Tax ID I needed in order to submit the claim. The claim denied as I knew it would stating please have the provider bill a corrected claim. We called as relayed the message and they said they would let us know. 2 weeks later, we call to follow up and they state they will NOT bill a corrected claim because they will be charged by their billing company. I advised that I will be reporting to CMS and all of my other insurance contacts because this IS CONSIDERED fraudulent billing. The lady got extemely defensive and started arguing and I decided to hang up and just start the greivance process in which I have done with our insurance as well as CMS. I will be submitting my complaints to the rest the insurance companies' provider service reps once I am done posting here, lucky for us, I know them ALL because I was the Contract Variance Coordinator for Memorial Hospital not too long ago. This is extremely poor customer service, and God only know how many people they are screwing over!

    I went to Spencer because I had Neuropathy in both my f eet. I had 16 sessions of the K Laser but…read morecame away very disappointed because I saw no relief . I spent $2562.00 for nothing. I did not see Dr. Spencer at all. I would think twice before I go to the Spencer clinic!!!!

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    Back in Motion Chiropractic - chiropractors - Updated May 2026

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