This company is by far the best PT company I have ever been to…read more
After having shoulder surgery for a long-standing problem, I started with another company. I left after a few visits because I saw the therapists being rude and indifferent with older patients. Because I am the kind of person who likes to see goodness in the world, I won't give my business to people who are nasty, or rude, or ageist.
When you first walk in to ATC, you will know that is is different from other places. The front desk people are friendly and helpful, and they know you by name. I have seen them chat with people waiting for rides, and help people in wheelchairs in and out of the doors. They always have a smile and accommodate your scheduling needs without frustration.
In the therapy area, which is big, and well-lit, and pleasant and modern, they have happy, upbeat music playing, you will see all sorts of rehab going on, from sports to geriatric, to pre-and post-joint replacement. Their patients are of a wide range of age and capability. It is wonderful to see the therapists treat all of their patients as if they, and their physical issues, are very important. They are especially kind to older patients, which warmed my heart to see.
Wendy, the owner, is that special kind of person who is warm, genuinely caring, always remembers your name, even if you aren't her direct patient. She has the right balance between friendliness and chattiness and brilliant professionalism. She makes people want to go there. I believe that, to her, her patients are not just a paycheck....she REALLY cares.
Alex, who was my primary therapist, is a genius. He got to the bottom of my shoulder injury, even better than my surgeon did, and the rehab he designed for me has helped regain flexibility that I haven't had in a number of years. He has a clinical doctorate, which in my understanding, is the physical therapy equivalent of an MD, so he is not just some guy putting you through a generic list of exercises.
He knew how hard to push me, and when I hit a little wall some weeks into it, he figured out some muscular stuff that needed attention and we addressed it. His is gifted at stretching, and overall, my PT experience was better than I could have imagined.
If you are looking for physical therapy for yourself or for a loved one, please believe me when I say this is the place to go.
