The CNAs here are alright. Don't expect loving compassion, they are probably overworked and…read moreunderpaid. I have seen them deal with patients who try to walk off when they're not supposed to, some who have thrown their food tray to the ground, others who will just be moaning in their bed all day. I get it, the CNAs are tired but for the most part, I do believe they are constantly moving and not sitting around. My complaint is with the Asian social worker Andrew. He is not good about returning calls and when you do get him on the phone, he is just trying to rush you off the phone. He does not sound proactive in trying to help you the best way he can. Meaning he does not offer suggestions to your complaints, he just sort of takes note of it. He is the type who does juuuust the bare minimum and is whiny about even that.

In September 2025, my father walked, talked, sang, and danced. After a hospital stay, he was…read moretransferred to King David for rehabilitation to help him walk again. I had high hopes for this facility after reading positive reviews. My father, who has dementia, was sent to King David for rehabilitation. When he arrived, he was not walking, and unfortunately, when he left, he still could not walk and was in worse condition than when he initially arrived. After his stay, he could barely speak, had lost over 20 pounds, was severely dehydrated, and appeared emotionally and physically broken. Because of his dementia, my father was entirely reliant on the medical staff for his meals, fluids, and general care. He could not feed himself or communicate when something was wrong, as he was not speaking. This made it even more critical that the staff provide attentive and timely care. The most painful memory I will always carry is the day we visited him and found him in the worst condition I had ever seen. He looked extremely weak, frail, and ill. His blood sugar was 475, and despite how alarming that was, we did not see a sense of urgency from the staff at that time. As a family, we were deeply concerned for his safety. During our visit, I noticed what I initially thought might be blood in my father's mouth. Upon closer inspection, it turned out to be dried food stuck on his tooth. I am not sure how many hours or days it had been there, but it was alarming and prompted me to insist that the ER doctor examine his mouth. Upon checking, the ER doctor discovered and removed food from his mouth, which I personally witnessed. I have photos of this, which I am attaching to this review for context. In my attempts to transfer my father from King David to another facility, I found the social work team and nursing supervisors largely unhelpful. The social work team essentially expected me to handle much of the process myself. Three photos are attached for context: one showing my father before entering King David, one from the day he was taken to the emergency room, and one from the hospital while an ER physician was removing food from his mouth that was left by a medical personnel at King David. Seeing these images side by side reflects the drastic decline in his condition during this period. I will always regret placing my father in King David's care. But I share this so that others can make informed decisions. No family should ever have to experience what we did. Rehabilitation is meant to help people heal and regain strength. In my experience, my father's condition declined during his stay. Our elderly deserve dignity, careful attention, and compassion. Families deserve transparency. I hope this encourages meaningful improvements in how patients are cared for.

I called to on 06/05/25 to verify if they accepted my insurance and was informed by Nadia that they…read moredo accept it....great! I provided my insurance information and was scheduled for an appointment on 06/11/25. I asked her if I can come in to tour the facility and she said yes. I went in the following day 06/06/25 and was given a tour by the manager. I informed her that I was interested in aqua therapy and she asked which insurance did I have. I informed her and she said yes we accept Emblem GHI. Again....great! Arrived to my appointment on 06/11/25 and provided my insurance information again with a cash copay which I paid but wasn't informed prior that they only accept cash. I saw a male therapist (who didn't introduce himself). He asked me about my health condition and did a less than 5 minute evaluation. He never took me into a private room to assess my range of motion (I've had multiple therapy sessions and the initial evaluation was always done privately). He then said we have to get authorization from your insurance company. I asked approximately how long will that take. He said about two days, I said okay and left. I waited patiently and decided to give them a call on 06/17/25. I called and spoke with someone who said that the manager will call me back in about an hour....no call. I called back 06/18/25 and informed the person about my call the previous day and did not receive a call back. She said the manager will call you back in a few minutes.....no call. I called about 2 1/2 hours later stressing the important of obtaining some information. She said hold on and then came back and said we don't accept your insurance. WHAT!!! I wonder at what point were they going to inform me and at what point during the two weeks did they realize that they did not accept my insurance. I would not recommend this facility just for their unprofessionalism.

I have visited this rehab. center last week and was pleasantly surprised how clean this office…read moreis... just sparkling crispy clean. Attention from the receptionists have been absolutely incredible and so carrying! Very easy to get an appointment. I absolutely love this place and even more love the AMAZING and GREAT STAFF. You would definitely love this place and want to come back. STAFF is so accommodating and care about you. Feels like you are part of this family. Would definitely recommend this rehabilitation center to everyone.

Had a session with Stan of 1st Choice Occupational Therapy and felt amazing. My posture has…read morechanged, my shoulders are not dropping, and my spine has elongated. Stan explained every part of the session and answered every question and used props in the office to explain. Stan recommended a seat cushion for my car and adjusted the headrest, two amazing small changes that has improved my driving. Headrest and seat cushion are two must have adjustments not only for the driver but the the passenger as well for a relax and comfortable drive/ride.

After dealing with wrist pain for awhile, he suggested that I get a wrist splint. I got it but was…read morewearing it incorrectly. He saw his and fixed on the spot and it felt so much better! Not only did he fix the splint to fit correctly, he took the time to explain why and how it worked. I highly recommend!

This building is the location for MTA Access-A-Ride Eligibility Unit that sits on the 2nd floor…read more It is ADA accessible with a ramp on the exterior. Elevators are also available. There is a front desk upon entering this building, but no one was holding the fort. Ergo, the lack of personnel assistance including the serious lack of security as the front line first point of entry. There is a printed physical directory listing with corresponding floor numbers near the elevator. This building contains many businesses.

HORRIBLE!!!!!! My son is taking speech and Ocupational…read moretherapy. OP teacher is always late and even tried to bring him 15 min earlier. On top of that she is always on the phone during the class. The ST teacher agnores the needs of my son.

Company took on my father's case and then strung me along for a while before telling me they ran…read moreout of therapists who could do the work. useless.

After months of therapy someplace else I discovered NYTW and I have to say that for the first time…read morein a long while I am optimistic. Helen is knowledgeable, caring and professional. I cannot say enough about how happy I am to have found her and NYTW. Everyone in the office is friendly and nice. Temperature checks, masks and the place is super clean. I wish I came here from day one and I hope everyone makes the right decision to ensure their recovery story is a success. check their reviews on google !!! there is a ton.

Never ewer put your parents to that rehab because the staff always busy to help no matter what, no…read moredoctor no help. My mother stayed 6 days and she diet. It is a terreble place spacial for older people i do not know how people give 4 or 5 stars for that dead factory. And no any punish for negligence? I believe all people must to come together and sue that rehab because we lost or almost lost our family members.

I received excellent care from the medical staff. The food is excellent. The facility is very…read moreclean. I highly recommend it.

Madison PT is a great facility with lots of helpful equipment and exercises. Yuriy is a very…read moreprofessional and educated physical therapist. The entire staff is extremely polite and helpful. Yuriy helped me with my shoulder and even gave me a list of exercises I should continue doing after I left. Overall, it was a very helpful and great experience. -Yevgeniya Gelman

a friend was receiving physical therapy at Madison Park Physical Therapy. She persuaded me to…read morevisit. I was resistant initially for I never had a positive experience with physical therapy. I totally changed my mind. From the minute I walked into Madison Park Physical Therapy starting from the front desk to the therapist , Madison Park was sincere , professional and determined to heal their clients. i feel 90 percent less pain then when I started, thank you URI and your entire staff.

I was a patient in rehab for approximately 3 months going thru physical/occupational therapy and…read moredialysis. One evening my roommate suffered a life threatening episode, one of the CNA's (Geraldine) was there to get immediate help and to calm his daughter. I would like to thank the following staff members who I believe made my stay comfortable. RN - Shahla (day), Lola (night) NP - Elizabeth (day) CNA - Geraldine and Paulina (evening), Powell and Campbell (day) PT - Ram 1 and 2 OT - Yeda and Debra Social Worker - Bill K Dialysis - Judy and team The staff made me feel comfortable as if I was at home. The food was good. the CNA's took care of me, always asking if I needed something, which they also did with other patients. I did experience a very bad respiratory health issue a week before I left, and Lola (RN) helped me get through it. If I have to go back to rehab, i will choose Sea Crest.

this place very very bad my brother is there as this moment this worse care i ever seen the aides…read moreare the worse i call everyday just see if get water i dont recommed this place to anyone that cares for there family members Horrible I pray that state health dept goes there soon

Tatyana is a very professional, knowledgeable, caring and patient. I can't believe medical practice…read morelike this still exists. I broke my wrist in a spring and after cast was taken off, my ortho doctor gave me referral for CHT. The moment I walked into this office, I was kindly greeted by Tatyana. After my fracture I was scared and anxious. I didn't think I would be able to use my hand ever again. I am an elderly lady and bones don't heal that well. Tatyana took her time and explained the treatment plan and the progress I should make if I follow her instructions. Tatyana was really accommodating and individualized my care. Because of Tatyana's hard work, I am independent again and | greatly appreciate that. I wish all doctors would have this professional yet human touch. I would recommend Her to everyone . Zoya K

From the owner: At SoBrook, we offer personalized care with proven results, blending Occupational Therapy, Physical…read moreTherapy, and Certified Hand Therapy. Our clinic is known for treating complex orthopedic and neurological conditions. We specialize in post-operative rehab, postural restoration, scoliosis, sports medicine, and custom splint fabrication—all delivered with precision and compassion. Whether you're recovering from injury or surgery, our expert team is here to guide you every step of the way.

Edited to add: I forgot that I have a video of one of their nurses refusing to assist my…read moregrandmother in walking to her bed from The chair across the room. She told her to walk to her bed on her own. My grandmother was 93.

Under staffed. No urgency. Never come when you ring for help. They put you in a diaper so you…read morecan pee yourself rather than Walt you to the bathroom.