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    So Brook Occupational and Physical Therapy

    5.0 (1 review)
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    8 months ago

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    Aqua Health Rehabilitation Center

    Aqua Health Rehabilitation Center

    3.6(10 reviews)
    1.0 mi•Brighton Beach, Gravesend

    I called to on 06/05/25 to verify if they accepted my insurance and was informed by Nadia that they…read moredo accept it....great! I provided my insurance information and was scheduled for an appointment on 06/11/25. I asked her if I can come in to tour the facility and she said yes. I went in the following day 06/06/25 and was given a tour by the manager. I informed her that I was interested in aqua therapy and she asked which insurance did I have. I informed her and she said yes we accept Emblem GHI. Again....great! Arrived to my appointment on 06/11/25 and provided my insurance information again with a cash copay which I paid but wasn't informed prior that they only accept cash. I saw a male therapist (who didn't introduce himself). He asked me about my health condition and did a less than 5 minute evaluation. He never took me into a private room to assess my range of motion (I've had multiple therapy sessions and the initial evaluation was always done privately). He then said we have to get authorization from your insurance company. I asked approximately how long will that take. He said about two days, I said okay and left. I waited patiently and decided to give them a call on 06/17/25. I called and spoke with someone who said that the manager will call me back in about an hour....no call. I called back 06/18/25 and informed the person about my call the previous day and did not receive a call back. She said the manager will call you back in a few minutes.....no call. I called about 2 1/2 hours later stressing the important of obtaining some information. She said hold on and then came back and said we don't accept your insurance. WHAT!!! I wonder at what point were they going to inform me and at what point during the two weeks did they realize that they did not accept my insurance. I would not recommend this facility just for their unprofessionalism.

    I have visited this rehab. center last week and was pleasantly surprised how clean this office…read moreis... just sparkling crispy clean. Attention from the receptionists have been absolutely incredible and so carrying! Very easy to get an appointment. I absolutely love this place and even more love the AMAZING and GREAT STAFF. You would definitely love this place and want to come back. STAFF is so accommodating and care about you. Feels like you are part of this family. Would definitely recommend this rehabilitation center to everyone.

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    Aqua Health Rehabilitation Center
    Aqua Health Rehabilitation Center
    Aqua Health Rehabilitation Center

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    Physical Therapy Nest

    Physical Therapy Nest

    4.6(19 reviews)
    2.4 mi•Midwood

    FIVE STARS ARE SIMPLY NOT ENOUGH - An Extraordinary Physical Therapist Who Never Gave Up on me. I…read morehave never felt more compelled to put into words what someone has meant to me than I do now. For the past four plus years, Yuriy has been an extraordinary part of my journey through three major surgeries, countless months of rehabilitation, setbacks, uncertainty, frustration, and, ultimately, an outcome I once wondered if I would ever achieve: I am walking independently again and getting my life back!!! My journey was anything but straightforward. My first surgery was unfortunately not successful, and took multiple consultations to finally understand something was seriously wrong. The problem was so complicated surgeon after surgeon essentially told me they would not attempt to correct it because of the potential damage to my body to fix it. During all the uncertainty, Yuriy was there and he never gave up. Yuriy brought an extraordinary combination of knowledge, experience, patience, kindness, professionalism, compassion, and hands-on care to every single session. He paid attention, listened and watched my progress--or, at times, my lack of progress--and he cared deeply about understanding why I wasn't getting better. There were certainly moments when Yuriy became frustrated but his frustration was never with me. It was with the fact he could see something wasn't right, and he couldn't figure out what was preventing me from progressing. He cared even when the answer wasn't immediately apparent. There were many times over those years I cried. Yuriy always managed to stay strong even when I was overwhelmed, discouraged, or simply exhausted from the long road. But there were also a few very special moments when I saw his own eyes had welled up with tears. Those moments have stayed with me because they showed me just how deeply he cared. He wasn't simply watching a patient struggle--he was emotionally invested in helping a person find her way back. Eventually, after seeing multiple highly regarded surgeons at top NY hospitals, I finally found a courageous surgeon at HSS willing to take on the enormous challenge of correcting what had gone wrong. I underwent additional major surgeries, each followed by many months of PT. And through all of it, Yuriy was there. He adjusted... adapted... encouraged and challenged me when I needed to be and celebrated the smallest victories along the way. One of the things which makes Yuriy even more remarkable to me is he is a husband and proud father of three, and yet somehow he still brings an extraordinary amount of energy, patience, and genuine compassion to his work every day. I have had the privilege of watching him interact with other patients and it is clear the care he has shown me is not something he reserves for one. He cares deeply about all his patients. I would be remiss if I didn't recognize the INCREDIBLE team surrounding Yuriy. From the welcoming front-desk reception, to the Physical Therapist Assistants, and students completing their internships, every single person I have encountered has contributed to making this a place where patients feel cared for, respected, encouraged, and genuinely welcomed. I have watched them work together as a true team, and their kindness, patience, professionalism, and willingness to help never went unnoticed by me. It takes a special kind of environment to make a patient feel comfortable through such a long and difficult recovery, and this entire staff has created exactly that. Yuriy may have been my primary physical therapist, but I am grateful to every member of this wonderful team who has been part of my journey. My surgeon will always be one of the heroes of my story but Yuriy is the first hero in this story-- His kind of dedication is incredibly rare. I cannot recommend Yuriy highly enough. I will forever be grateful he was the PT beside me on this journey

    I had a great experience recovering from ACL reconstruction and meniscus repair at this clinic…read more Yuri and his team are knowledgeable, supportive, and genuinely care about their patients' progress. A special thank you to Yuri and the entire team for their dedication and encouragement throughout my recovery--I highly recommend them to anyone looking for excellent physical therapy care.

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    Physical Therapy Nest
    Physical Therapy Nest - Some of our brand new physical therapy equipment

    Some of our brand new physical therapy equipment

    Physical Therapy Nest - Our main treatment room

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    Our main treatment room

    So Brook Occupational and Physical Therapy - occupationaltherapy - Updated October 2026

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