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    BACA, Bay Area Communication Access

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - BACA, Bay Area Communication Access

    Translation services

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    18 years ago

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    Bow Joy Services - Translation Service

    Bow Joy Services

    (148 reviews)

    Chinatown

    Spencer Chase is a scammer. I wish I had read the recent reviews before paying him…read more I hired Spencer for assistance for a Chinese Visa application. Similar to other reviewers here, he initially seemed very responsive and knowledgeable, but then the delays and excuses started. Since he has had legitimate experience in this field, his excuses seemed reasonable, so I gave him the benefit of the doubt. In the end, they were all lies. Here is an incomplete list of the excuses he used: "Waiting for the pickup notification" "Should be today or tomorrow" "It will definitely be next week" "They are a little backlogged at the Consulate" "Should be any day" "Will contact you soon, at the consulate now" "Should be getting the pickup ticket tomorrow" "They are prioritizing business first, ticket applicants second, and non-ticket applicants like yours third" "This delay is not typical" "Your application was batched with a tourism order last week" "I've been using all methods to try to get this done as soon as possible and it will be completed this week" "I got the pick up date and it's for next Thursday" "I just received one for another case that was submitted shortly before yours so it looks like we're almost there" All of these excuses sounded believable and made the process sound like it was always tantalizingly close to completion, but every one of these updates was a lie. Every. Single. One. I was a fool to have believed him. I hired Spencer in July when he promised it would be done in 2-3 weeks. I had to threaten him with legal action in order to recover my passport in November (4 months later, still with no visa in hand). After getting my passport back, I went to the consulate myself. The whole process took just 40 minutes (mostly waiting in line). It makes my blood boil just thinking about how Spencer strung me along for 4 agonizing months because he couldn't have bothered to go to the consulate for a mere 40 minutes. He exploited my inexperience and took advantage of my patience. My advice for anyone applying for a Chinese visa: do it yourself. The consulate updated their online application process in October 2025 so it's much smoother. If there is anything missing in your application, they'll tell you online exactly what you need. When it's time to submit your passport to the consulate in person, you just need to drop off the passport. The processing is super fast now because they've already reviewed everything online. And you don't have to pay a penny until your actually pick up your passport with the visa. Even worse than wasting your money and time, Spencer will ruin your travel plans and your mental health. He never planned on completing the work. Please don't make the same mistake I did.

    I paid for preparing documents and my citizenship application, Spencer collected money from me…read moremultiple times for same work, and promised to refund the excess amount or I can use it as credits if I need further services. However, with no work completed and no updates, Spencer ghosted me when I called, multiple times. Eventually, I submitted the application by myself in April 2024 and asked for the refund. Spencer agreed to the full amount of $5,025 in May 2024, and promised to pay me gradually, but I have only received 1 payment, in amount of $200 on 5/28/2024. Until today, Bow Joy Services still owes me $4,825. I filed complaint via BBB, the complaint was closed with no answer from the business. I am bringing Bow Joy Services to SF Small Claims Court, but the Sheriff's office couldn't serve the defendant. What kind of person ignores Sheriff's notices or a court order?? Feel free to check for court documents on SF Small Claims Case Calendar: https://webapps.sftc.org/cc/CaseCalendar.dll?=&SessionID=D5E2D70387A13C09417EA608B4977BC76FC4B29C Date: 10/28/2024 1:30 PM Case Number: CSM-24-868867 I have suffered enough with this business, I hope there will be no more victims like me.

    Multilingual Technologies - Our Team (2014)

    Multilingual Technologies

    (12 reviews)

    5 years ago, Emily at Multilingual Tech did a notarized translation of a county issued document…read morefrom English to Chinese needed for a matter in Taiwan. It was a very positive experience working with her then - outstanding communications, very reasonable price, and fast turnaround. It turned out I needed 2 more notarized copies of the same document now, and I worked with Jonathan on this. Again - great communications. They still had the translation in their computer system, and generated it very quickly at an extremely reasonable price. Company is very professional and a pleasure to work with.

    Edit 11/28/24: The business confirmed they received my Zelle and have refunded it back to me today…read more Considering reservations businesses may have, I am glad they followed up with my initial review and the refund. Would recommend them to anyone needing translation services. I was in urgent need of translating my marriage certificate from English to traditional Chinese. And by urgent, I mean on a Monday night ~4pm needing it the next two days. I reached out to Multilingual Technologies on Yelp for a quote, and they responded very quick, asking me to email them my document and they would give me a quote and turnaround time. After emailing them my document, I got a fast response with a $80 quote for the translation and notarization. Like how other reviews mention, their prices really are outstanding and cannot be beaten by other places around. The person I was talking to even offered to email me a proof of the translation by 11am the next day (Tuesday), and I could pick up the paperwork by Wednesday first thing in the morning when their office opens (10am). These were without any additional cost. So for service, pricing and turnaround time-wise, this place is pretty solid and I would recommend. The reason I took 2 stars off, is because of the payment issue. In the email, the person asked me to send the payment via Zelle or Paypal, since they do not take credit cards. I immediately sent the Zelle payment to the listed email, and the payment was taken out of my bank account. An hour later, the person emailed me back saying they have not received the payment yet and is asking me to investigate. From previous experience, it has happened with my bank (Bank of America) where they might take a few business days for the Zelle payment to send to a "new" recipient for security purposes; also, depending on the recipient's bank, it could take a few days to clear as well. I even called my bank and confirmed this and sent Multilingual Technologies my payment confirmation twice; but on their end, since they have not received the payment at the time of me picking up the documents on Wednesday morning, I was told to pay cash. Since I was in urgent need, I paid cash at the time of pickup, but I also noted to the person at the office (Jonathan) of the situation with the Zelle payment and asked them to please send the payment back to me when it goes through, since I have now double-paid. As of today 11/22/24, I still have not received the payment back from Multilingual Technologies. I am hoping 1. moving forward, for future customers they can also note that the payment can be done in cash as well - I would have went with this method instead of paying via Zelle; and 2. send me my payment back when it does go through.

    IDESLI - IDESLI Founders

    IDESLI

    (33 reviews)

    Financial District, SoMa

    I pride myself on knowing the different pastas without asking the server when dining at an Italian…read morerestaurant. Agnolotti, cavatelli, bucatini -- the list goes on! my love for perfectly al dente pasta knows no bounds. Well, the problem became apparent when we booked our trip to Italy a couple of months ago. I freaked out because my Italian is non-existent and so... HOW THE HECK AM I GOING TO ORDER A COCKTAIL AT THE BAR?!?! * well, you speak English of course! * I wanted to be able to confidently order in their language and sure, I can Rosetta Stone my way into learning Italian, but why not learn it from a REAL live Italian? Idesli offers Italian classes twice a week, but it didn't work with my schedule. Carla, the director, was flexible and accommodating. She worked with me to find a schedule that would fit and answered emails promptly. I got six private, 1.5 hour sessions at a fair price. My instructor, Valentina, is patient, kind and engaging. I learned so much with the personalized attention and she always encouraged me to email her if I had any questions. Learning another language is hard! It's like learning how to walk all over again. I'm planning to continue where we left off when I get back from my trip to Italy. I can say that in the short time I've had with Valentina, she taught me the most valuable lesson one can ever learn: the difference of intonation. Did you know that in Italian, penne = pasta, but pene = penis? o_0 You can't exactly order "pene" at a restaurant, right?

    I just finished a 10 lesson Spanish package with IDESLI and had a great experience…read more A little background on me: I minored in Spanish and studied abroad in Chile during college but found myself a few years out and faltering in my language abilities. I was presented with the opportunity to travel to Bogota, Colombia for work and began taking lessons with IDESLI to get back up to speed. I can confidently say that after 9 lessons I felt so much more confident in my Spanish abilities. My instructor Monica gave me great feedback and mixed the classes up with conversation, practices, and lessons. She gave me some great resources I can use later on as well. After these lessons I have used my Spanish so much more, in my professional as well as personal life, than I would have prior. I highly recommend IDESLI to anyone looking to take private Spanish lessons in the Bay Area. The private attention I received rivaled any college class I took. This is truly a great value. If I ever find myself needing to freshen up my abilities or to advance my abilities I will be going back to IDESLI.

    BACA, Bay Area Communication Access - translationservices - Updated May 2026

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