Gladys is amazing. This bank is awesome. Small enough to where they know your name and who you are,…read morebut big enough to get the job done. I also love that when I call it's a person, not a bot or a 800 number. This bank is THE BEST!!!

Do yourself a favor and come to this amazing bank! Everyone is exceptionally welcoming, friendly…read moreand helpful! It's like day and night from other banks where you can tell they don't actually want anything to do with customer service. This bank truly has the best staff!

First, let me say that I'm not a member of this bank. However, I receive a check once a month from…read morea company that does use this bank. I usually just deposit it into my bank account and that's that! For some reason I decided to just go cash it at F&M.... I walked in and the first thing that hit me was the smell of the building. Not a good smell either. I just chalked it up to being an older building. When I looked around I was impressed with the layout and look. I walked up to the counter and asked if I could cash it and she said yes. I signed the back, she asked for a thumb print, she took my ID and started writing all over the back and front... then she says..."it's going to be a $7 charge to cash it for a non members fee " seriously? First of all... could you not tell me this before you wrote all over it? Secondly, I cash my paycheck every 2 weeks at Bank of Stockton without a non members fee! I don't understand that at all. If the check is from your bank, and the money is in their account... why do you have to charge a person to cash it???? That's a big rip off if you ask me. So you all can just sit in your stinky bank looking board af because that's what you were doing when I walked in... absolutely nobody else in there and I'll go back to depositing it in my account for free. The crazy part that gets me is that the company I get that monthly check from has millions of dollars in that bank... you would think that if for no other reason... you would cash them for free as a convenience to your multimillion dollar customer!

Had bad experience with Panha. Not very personable. The tellers are nice and treat customers very…read morewell and I was surprised the FNM bank would let someone like this tellers

I am always waiting at this Chase bank. Always waiting. Always waiting. Always waiting…read more I could write a whole yelp review in the time that I am waiting. However, the location is convenient and that is probably why people flock here like pigeons. The tellers are for the most part nice, but they are a hit or miss. Not too many ratchet people here, but people don't seem to understand that the slips are supposed to be filled out BEFORE getting to the teller! Everyone is in such a rush to get in the ever growing line. I don't blame them, but I am still annoyed. It's a get in, do it quick, and get out kind of a place. I'd avoid this bank if it weren't so darn conveniently located.

i spend over $10000 a year on my chase prime card and despite that it has really crappy service. I…read morewanted to inquire about 2 suspicious subscription charges on my card, thinking it might be an odd business name for something I ordered. I called the number listed on the card thinking I would get better service. The first 2 automated calls just hung up on me without offering the opportunity to contact a customer service agent. I called the number on the website for disputing a charge. Initially I did not want to declare it a fraud because I knew they would cancel the card and send me another, which is a pain in the ass if you use the card to pay bills. That had happened to me 3 times already this year. After transferring me around and needing to enter the 16 digit number twice I finally got an agent who could tell me absolutely nothing about the merchant and proceeded to cancel the card and order a replacement. While on the phone I googled it and discovered it was apparently fraudulent and belonged to some Instagram account , which at age 78, I have never used and wouldn't know how to. So for the 4th time in a year I have had to obtain a new card . I am closing the Chase account because of their inability to effectively prevent this kind of elder abuse and their incredably poor service when it comes to dealing with these issues.

The staff here are the best of all I have encountered. All of them are so kind, helpful, and very…read morepatient. It feels so good talking to these people they're cool. I highly recommend this branch, especially to people who need extra time to have their business done . The staff will listen to you.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I just visited this branch this morning to withdraw money and close an account. And Holly who is…read moreone of the bankers is very friendly, patient, helpful and professional. Thank you very much for your expedient and efficient customer service Holly!

The management of this bank dishonestly instructed an elderly family member how to dissolve our…read morefamily's trust account that was being stolen by another extended family member. When confronted, the manager was extremely rude and unprofessional. By the time we knew what she had done, the account was closed and the money is gone.

Kat Martinez is the absolute best! she helped my Senior Dad when he came into the branch .Her…read morepatience was over the top wonderful!!She deserves an award!

Very poor service there have only 4 tellers to help 37 peoples waiting in line for 47 minutes I…read moredon't know how more longer it will take

Always problem setting up acct and logging in and getting statement…read moreLoan acquisition is supposed to be lower interest not so The customer service is very nice but only know small things about the business accounts

This has to be the worst credit union in California. 25 years with this union. All car loans paid…read moreon time . $6000 monthly deposits. And they won't if give me a $1300 loan for a windshield replacement.

I visited Bank of Stockton (BOS) in Stockton, CA [4515 Quail Lakes Dr] on Friday, 07/31/26, around…read more8:30 AM. I usually swing by to use the drive-thru ATM, especially when I need to deposit cash. This specific branch is very accessible and has minimal crowds. It's even located by I-5, directly off the freeway. Overall, using the ATM was easy. I loved the overall presentation of the BOS building. Nice building structure surrounded by vibrant trees and plants. Parking spaces for customers were also plentiful. I'd definitely return to this branch when needed.

Very nice and courteous , I went to the Manteca branch and the teller was snobbish and rude it is…read moreworth the extra fifteen minutes for me to drive out to stockton just to be treated with respect

Never any long lines in this branch. Barely any lines at all! Maybe 3-5 people at most, but it…read moremoves quick. Out of all the chase branches in stockton, this is the best branch to go to if you're in a hurry. Drive thru ATM & 2 more ATMs in front. Always open 10 minutes before opening time and 10 minutes open after closing time. Keep that in mind!

FIX YOUR CARD READER FOR AFTER HOUR ENTRY!! I have three cards and none of them work. People come…read morehere and can't get in either. This has been happening for over 6 months now!