I was having a problem with my Credit Union regarding insurance for my travel trailer. They were…read morecharging me $80 a month for insurance even though they had been contacted regarding my coverage through State Farm. Diane got involved and took care of the problem quickly. She is friendly, knowledgeable, and very timely in her response to customer needs.

They have great customer service. Very eager to help and…read moreassist. They are always ready to compromise and make sure you're getting the best deal. Recommend them -- David (Hinshaws Acura)

If you're looking for an attentive agent Kao at State Farm is great! He's always there to answer…read moreany questions you may have and help you with any claims questions you may have!

This is an organized office with friendly and professional staff. Nicki helped me set up a bundled…read morehome and auto insurance including earthquake insurance. I highly recommend this agency for those seeking honest and thorough information about options for insurance.

Tim Lopez - American Family Insurance immediately and efficiently took care of my homeowner's and…read moreauto insurance needs. And, the pricing was excellent So appreciate the personal service and attention to detail

We have been with American Family insurance for a few years and insure four vehicles, a house and…read morethree boats. On September 13 our boat sank at the marina and we immediately contacted American Family. We reported the sinking and then attempted to contact our local agent Tim Lopez, Gig Harbor, WA but American Family forbade him to talk to us. The boat remained underwater for over a week before a salvage company was available to raise her. American Family has refused to cover any expense during the salvage operation or to mitigate any environmental damage or help protect the vessel from further damage. Why? Because they want to collect premiums, not pay out on claims. Approximately, two weeks after losing the boat we received four like form letters that identified the claim and offered to replace our child restraint seat, totally clueless concerning insuring a yacht. We had to burden the cost of raising the boat, some $24,000 and counting. The USCG issued us a warning letter about diesel fuel in the water and the Department of Ecology is concern about the environmental consequences. In the meantime American Family has not done anything to help us and is looking for a way to deny the claim. Ironically, three weeks after losing the boat they assigned a Claims Investigator/Marine Surveyor to inspect the boat on October 6th, timely? He offered no explanation for the boat sinking but agreed they was nothing we did to cause the accident. After one month and counting we received no response from American Family. We have secured an attorney and filed a complaint with the Washington State Insurance Commission who gave them until November 6th to respond. Do not insure your boat with this company because they are incompetent when it comes to marine claims and the many issues involved with the USCG and Department of Ecology.

Seems like every year our Insurance rates keep jumping up. So we were ready to cancel our existing…read morepolicy due to the rate increase's. We went to insurance brokerage firm A.E. Long Insurance in Puyallup. We talked with the new Accounts Manager Lynne Bromley. She took the time to go over our existing policy's and also took the time to see if she could find different Insurance carrier's to compare rates and coverage's. I'm so glad Lynne took the time to check and compare insurance rates from other company's as now we know for sure we have the best rates and coverage's on all our policy's. Thank You Lynne for taking the time to help us, Your Awesome!!!

We are so relieved to have found Tiffany Weir at Health Insurance NW…read more She has almost 30 years of experience and she likes helping people through this step of finding health insurance! We cannot go through an employer and we are not at the age of medicare so we were a bit lost in this process. So far so good, we are all set, new medical health insurance starts next month. Tiffany listened to our needs and wishes and did the research and located what she thinks is the best fit. After studying her suggestion, we agree! We need people who want to help others and Tiffany is that person!

Our adult son chose to quit job and go back to school full-time. I was concerned since he would no…read morelonger have his medical insurance. We contacted Health Insurance NW and they guided him through the process of finding affordable options. I can rest easy now that I know he won't have to worry about the expense if he should need medical care.

Exceptional customer service at All Pro Insurance! My husband and I were new to WA area in May and…read morewe're referred to Rekha Patel. From the instant we interacted with her, we knew our insurance needs were well taken care of. Rekha is reliable, competent and responsive. Recently, she answered an email after hours and before I could see her email reply in the morning, she had already added the additional car to policy. We certainly didn't expect her to work after hours and it is reflective of our experience working with her. I can't emphasize enough how professional and helpful Rekha has been in our acquisition of homeowners, auto and umbrella insurance policies. All Pro is the way to go!!! Thank you Rekha for being there for us during our transition!!

Absolutely excellent service. Ken Yocum is a true professional, incredibly helpful, and always…read moreresponds within moments. If you're looking for a top-notch insurance broker, look no further. He is willing to go the extra miles for his clients. Thanks for everything Ken!

Many many problems with this supplier: 1. The reporting is…read moreincorrect, both in dashboard and PDF reports. Believe it or not: They do not report actual current balances or performance of my investments on their official documents. 2. the noted investment performance is completely wrong. They show 7% when it is closer to 25%. 3. They aggregate two accounts within reporting without noting the breakout. 4. After calling them to complain, their excuse is that they are forced to aggregate account reporting, even if half of the info is outdated and wrong. Given this situation, they really don't care. We are looking for a new supplier for my company. I am the owner.

Terrible choices through my employer's plan, and when Ieft my job Spectrum charged ME for rolling…read moremy balance over into another qualified plan. No one does that anymore. Terrible.

I just swapped over my renters insurance as well as my car insurance to American Family…read more I was referred to the Jennifer Ferrell location in bonney lake from multiple friends. Matt was my agent that listened to everything I wanted and made a few suggestions without being pushy. I will for sure recommend all my friends to American Family and Matt in Bonney Lake.

We've had Jennifer Ferrell's AmFam agency for years and years now, and every time we need…read moresomething, they are always there for us. Super prompt and wicked awesome--I don't know if all AmFam offices are this cool, but I LOVE ours! The office manager Teri Weems is especially awesome!