Our furnace failed recently on one of the coldest nights in recent years. We called our home…read morewarranty co first but they could not get a service contractor to us for several days. This was totally unacceptable so we called a local contractor Rick Ogden HVAC who had previously worked on a past HVAC issue in our home.. They responded immediately with a service call to diagnose problem and confirmed the heat exchanger on our 20+ year old furnace had failed. They provided a very competitive quote on a very High Efficiency furnace, picked it up that day, and more importantly, installed it the next day in the AM. We did not have to leave our home during this record cold spell and we are extremely grateful to Rick and his team for the quick response and keeping us safe and comfortable. They also provided answers to our questions and made appropriate follow up visits to make sure all was running as it should be. When they advertise 24 hr emergency service , they mean it. Also , a pleasure to do business with.

We have used Ogden a couple of times now. Local business with good attitude and customer service…read more Very responsive to our calls.

Unfortunately this review is only for the Office or Receptionist,…read more As the General Manager of Restaurants, server, bartender, Manager at Pennies 4 departments at one time...I am skilled in helping the customer get the best out of our resources, and I even go the extra mile to let a customer explain their needs and sometimes frustration. Its not easy. I know but the rewards are epic a lot of times. I called your establishment today. I am from Oregon. I am helping my son, who recently became a single father of 2, with his casa. We recently had our Heating and air conditioning fixed by 3 very kind gentleman after not having air conditioning for over 7 days. It was brutal! Thanks Guys!!! Wish I remembered their name. Awesome, young men! Respectful, and clean. This was right before the holiday, July 4th 2024. The very next day, after the fix, I see water coming out of the air vents and dripping in the laundry room. I ask my son, who works 12 to 14 hrs a day to call the landlord or Heating and cooling. He forgot ok, ask again...he forgot. Now hes at work, I need help and every # for the realitor online is a wrong #. So i dial Viking Air and ask for help. Jen answers, asks if I'm sure its not a broken pipe problem. U assure her that I don't believe it is because,... the water is coming from the vents and pooling in the laundry room. She askes me to check to see if its icyle on the condenser outside. NO ICE. Then she say she cannot do anything for me because I need to call the realtor and have her call Viking. I explain that my sons at work, realtors can't be reached and that I am frustrated. I don't know what to do. She offered to give me the realtors # ... I said Yay. You have their #, omgoodness I can't find that anywhere. She then immediately back tracks and says she cannot give me that info... I talk over her... begging to be given a manager or the #... there must be a way... i need help, and there be a loophole... right? No, she hangs up on me. I call back 10 or so minutes later hopeful... gonna beg for a loophole. Jen answers, I say Jennifer I am sorry, I don't mean to...she cuts me off... says they are on their way ... I tell her THANK YOU SO MUCH, I DIDN'T MEAN TO BE RUDE I just needed help and felt lost. She said... "Yes, you did mean it and hung up.... slammed the phone down." Its 4pm... Viking closes at 5pm...I called at 9:30am... still nobody has come here nor have I been contacted. Jen. You are better than this, right? If not you shouldn't be answering the phone. Update!!!! Sir, please tell Jennifer I apologize, and thank you!!! Today for the first time our Maintenance man is here. They brought 4 men, this house is being attended to in a manner that is befitting a property management company. The catalyst was the dibocal from yesterday. If she can be kind enough yo find it in her heart to forgive my frustration and crutial need to be heard! I am so thankful to have finally been heard! It wouldn't have happened without her. I will also post this apology to Yelp I have been so alone and lost in this endeavor that it feels amazing to finally be heard. Thank you.

I had my air ducts cleaned by Viking. The technicians were very professional and did a fantastic…read morejob. It feels like my furnace is working more efficiently now. Great job.

Excellent service provider. Prompt and professional. We have used R &W exclusively for 25 years…read moreand are rarely disappointed

We moved into a new home recently and my husband smelled gas from the fireplace. He scheduled a…read morefireplace inspection with R&W. The service technician was on time, very friendly, and efficient. He diagnosed and fixed the issue, cleaned and serviced our fireplace and now we are able to enjoy the comforts. Highly recommend!!!!

McNess Heating & Air fixed a job that was botched by another company (let's call them R&B). After…read more1 year and 1 month, my furnace went out. McNess came the next day, identified the problem and FIXED IT the same day. He was professional and very respectful. He also informed me that the other company set up a single stage thermostat that would never allow us to use both stages of our heat. So glad he came out and we're having him back to install the correct thermostat.

Saved me when my aC went out and was blowing warm air. Identified the problem and fixed it…read more Didn't try to sell me anything I didn't tend. Friendly, fair and reasonable price. Will use again for future hvac needs.

Scheduled an appointment. Took the day off work. Shafer calls the next morning wanting to…read morereschedule my appointment for earlier in the week. Told them I already had the day off on Friday. They confirm appointment for Friday. Then call back 30 minutes later and tell me there was an emergency and I could have a Saturday appointment at an additional cost. Steer clear of these shady people.

Had a salesman out for a new unit. I felt extremely pressured to buy now! It was so expensive for…read morejust an 1100 square foot home. After it was placed, I signed on for the Maintenace program. They came once. Shortly after the heat quit working. I checked the filter, and they forgot to put one in. That summer the air went out. I was out walking my dog at night and could see a light through the vent under the house. They did not turn off the light, and it had been on for 3 months without my knowledge. Now, they keep charging my credit card for the maintenance and have not been here in 2 years. I called to get it taken off my card and told a manager will call me. A week later and still no call. I do not recommend!!!!

They have been our plumbers for 11 years. Their experienced plumbers have saved us an expensive…read moreslab dig that another company recommended.

Louderback was my 3rd estimate for two jobs: possible septic pipe replacement, and kitchen under…read moresink plumbing. Since they had recently repaired electrical wiring for my home's septic pump and I was happy with their work, I requested an estimate. Instead of quoting a price out of thin air without any type of discussion, Johnny and Mike asked questions, took a look at the prospective jobs, provided their input with reasons, and explained the different costs that led to the final estimate. I hired them, and they were at my house this morning-- within a week of providing a quote. Johnny and Mike did not disappoint in terms of timeliness, communication, respectfulness, work experience, troubleshooting, efficiency, cleaning up afterward, and fair pricing (I chose this co. for the same reasons last time). If you're looking for a plumbing company with integrity, years of experience, and need an estimate, give them a call. I TRUST this company with my home's plumbing and septic needs.

I can't remember our serviceman's name, but he was awesome and taught us some things. I would…read moredefinitely recommend him. Terri

Used them for years before moving from Cincinnati. They are full service and very reliable.read more

A-Abel has the best service technitians and customer support. We have used them several times…read more We had our yearly Generac service and as usual they (Bob) were on time, friendly, professional and all around great experience. The service was done quickly and explained what possible failure modes to watch for in the future. They provided photos of the areas of concern. I would highly recommend them for any of your electrical HVAc work you need done.

A Abel came out to install a whole-house surge protector, and our electrician Caleb, was fantastic…read more He was knowledgeable, courteous, and took the extra step of wearing shoe covers to keep everything clean. He explained the process clearly and made sure we understood everything. We also received a quote for additional work in the future. Overall, a great experience!