1. B W Smith + Company, PC, CPAs

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New Hudson, MI

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B W Smith + Company, PC, CPAs

3.7 (3 reviews)
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Services - B W Smith + Company, PC, CPAs

Accountants

Audit and conflict resolution support

Current year tax preparation and filing

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Community Choice Credit Union

Community Choice Credit Union

(15 reviews)

It's nice belonging to a credit union instead of a large bank. But there should be some advantages…read moreto it, too, right? Better customer service, shorter waits, etc. Right? Nope, not here. I type this review on my phone, waiting in line, after waiting 10 minutes already. And there are only two people in front of me. 5 workers (including one for the drive through, even there has been no one in the drive through since I've been here.) Poorly managed? I don't know what the deal is, but I've been less and less happy with this credit union, and am about ready to switch if the experience continues being this bad.

So I moved to new Hudson a little over a year ago and opened an account because it was close to…read morehome and it being a credit union I figured it would be a good decision...let me tell you it was the worst decision I've made. The first 6 months I would go to use my card at a store and it would get declined with plenty of money in the account which is so embarrassing when you have a cart full of food and a line behind you. They don't have anyone to talk to in the late afternoon so you're screwed if you get locked out of your account after hours...better hope you keep cash on you because you will not be able to talk to anyone about your money until 8am the next morning!! I was getting locked out of my account like twice per week and then I would have to go inside the bank where they would call and get my hold lifted and promise me it wouldn't happen again...first off that was a lie and to find out it was being locked for making to many deposits???? Small ones at that. I clean houses and I'm a waitress....so if you make cash daily DO NOT use this credit union. So tonight I got off work stopped at the ATM and did a cash deposit of 150 dollars, only to be told that my money has been "detained" and to call my bank tomorrow. This is the 2nd time this has happened to me! Mind you if I didn't have money in my pay pal or cashapp and I was out of gas then I would be sleeping at the gas station until the customer service department opened and was able to lift the hold on my account or to fix their mistake yet again!! By far the worst credit union in history. Not to mention their ATM's are broke 50% of the time. I've driven to the ATM to deposit money multiple times only to find a note on the screen saying the atm was down and to try back later. On a scale of 1 to 5 it would be in the negative for sure. Nothing about banking here has been convenient or helpful or even worth all the extra BS!! I have not one good thing to say about them. If anything it's stressful and inconvenient!! I swear Everytime a checkout at a store or pull up to an atm I'm so stressed out that it's not going to work and that I'm going to look like a pos in line with no money in their account. I will be closing my account in the morning!

B W Smith + Company, PC, CPAs - accountants - Updated October 2026

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