If you are visiting from outside the EU, do not rent from this place. The attendant was rude, held up a bizarre document with fine print that read 'you must show your international drivers permit' to rent from us. I asked to see the full doc (what legal document is he holding??) and he got angry. The he proceeded to write down a dollar figure on a piece on paper and slide it across the counter. Not kidding. He said he would look the other way if we paid him an additional 210 euro, nearly double the cost of the rental. He insulted me (a woman) in front of another italian renter thinking I could not understand him. He yelled at me. He asked for my 'husbands' credit card, though I rented the car myself. He did that twice. I said I didn't want to rent from them, and he angrily tore some paper in my face (??) as if to say 'you are DONE.' I asked for a receipt/proof stating I decided to cancel my rental with them and did not take a car. He said no. I got charged $70 on my credit card anyway, after our trip, after I rented a different car from a different rental place with no problem. There was another family at B-rent (like us, couple, 2 wiggly kids) being bribed the same way when we arrived. They were also furious. They were from Israel (outside the EU). They gave up and gave B-rent the money and drove away. Another Italian family seemed to rent fine. Avoid the discrimination and insult of this place-- it's a joke.
In the end we went back to the main airport at Linate and rented from Locauto with no problems, nice car (Audi), fair price, no bs. Locauto is a far superior car rental company than B-rent at LINATE. They are also located at the airport (not off site like B-rent, where you have to take a bus to get to them). read more
