What a wonderful man and a great business! My brother's car was needing repairs. The local dealer…read morewanted $5k for repairs. We took it to Top Tech and not only did he beat their price straight up, but, he found that the dealer was trying to replace front and back shocks when the back shocks looked brand new to him. I can't say enough good things about Top Tech. I will steer and much business I can his way going forward.

Watch your lock nuts on your tires because they will cross thread them and you will never know it…read moreuntil your next tire rotation if they will do this and not be up front about it who knows what else they are not honest about. Now I know why they didn't respond to my appointment request...these guys are not professional and honest stay away from these guys!

If you Have an issue with your vehicle and want it fixed stay as far away from this shop as you…read morecan. I've had them patch a tire guess what ? leaks from patch location had to take it to another shop. brought my vehicle in to have them fix my ac told them it needs Freon they drove it for no reason at all. didn't even hook up the Freon machine to the vehicle. I don't know where they got their techs from but this makes me sick I can only imagine how many poor folks these people have ripped off. I basically paid these guys $60 to drive my vehicle and lie to me. please whatever you do never bring you're vehicle here for anything. you're welcome

Was charged $2700 for a repair, received my vehicle back in the same running condition, brought it…read moreback to Mike's the next day and was told it's not worth fixing. Took it to another shop who quoted me $2100 to redo the exact repairs that Mike's claimed to have completed. Asked for a refund from Mike's, which they denied claiming the work was completed as described. If a $2400 manifold repair includes missing bolts and exhaust leaks and burnt plug wires, Mike's is your place!

Lionel was amazing and very honest! As a women coming in for a car fix I was skeptical of being…read moretaken advantage of but they were very honest and great at their job! Thanks guys!

I had a great experience working with Jeremy at the Mercedes dealership. From the very beginning,…read morehe was professional, knowledgeable, and genuinely helpful throughout the entire process. I went through the full experience, including a credit check and test drive, and at every step Jeremy made sure I had all the information I needed to make an informed decision. He was thorough in presenting multiple options and took the time to answer all my questions without ever making me feel pressured. His follow-up and follow-through were excellent timely, respectful, and consistent, which really stood out. Although I ultimately decided not to move forward with the purchase due to personal circumstances, my decision had nothing to do with the service I received. The entire team at this location was impressive, and it's clear they prioritize customer care. When I'm ready to purchase a Mercedes in the future, this will be my first and only stop and I will definitely be requesting Jeremy. Highly recommend working with him if you're in the market.

Just went to Jackie Cooper BMW for my service and windshield replacement. Everything went great…read moreand my service advisor Maycie was awesome!!

I came to my rating as an average of the two scores for sales and service. Sales is always five…read morestar; however, service department always underwhelms me. I've sent trucks in for repair that came back broken. When I look at the ticket, it says that they were unable to verify the issue. Unable to verify that the ignition was broken? Really? I didn't have any problem verifying that it was still broken when I picked up the truck. When I took the truck back, I asked the service adviser what the issue with the broken part was only to be palmed off on the cashier to explain to me what the service department did to fix my truck. Really? The service department isn't all underwhelming. The last two times I took my truck in for a repair, I was directed through the Fast Lane. Honestly, I felt relieved that I wouldn't have to go through their standard service advisers because I didn't think I could make another pass through there and maintain my sanity. The service staff in the Fast Lane are always very friendly and very interested in ensuring that I get my truck repaired correctly every time. They're also very good about keeping me informed about what's happening with my truck, which I sincerely appreciate. I'm fine with whatever they must do to repair my truck as long as they fix it and I don't have to make two or three trips back, but the communication with the dealership is always very nice because it allows me to plan more appropriately when the repair is complete. Honestly, the Fast Lane is the only reason I still use Reynolds Ford service. Were it not for them, I'd most likely find another dealer to service my truck while it's under warranty.

I Came for a diagnostic, didn't receive a call back in two days, call up to find out the diagnostic…read morestill hasn't been ran, pick up my vehicle but now with a disconnected radio and drained battery(both issues that weren't there prior). Service manager Tim said the techs "have no clue what happened." Go figure, wouldn't take any vehicle I own or company owns here. Extremely untrustworthy! Shows why this isn't a 5 star Ford....

So there we were, Friday evening on a road trip up to the mountains from the South Bay. Suddenly,…read morewithout warning, all passengers in our Prius were struck with horror and panic, as the worst possible thing could happen to any normal driver: THE CHECK ENGINE LIGHT CAME ON. Now, being men, we had to keep it together to calm the women and children and act like everything was alright ("no, I'm sure it's fine, it's probably a standard light that comes on at exactly 174,396 miles, the dealerships do it on purpose"). Mortally afraid and running on pure adrenaline, I did the unthinkable. I simply opened my yelp app and found A1 repair by filtering hours open and proximity to our location. Even now as I recall the event, I am shocked at how rational I was behaving under such extenuating circumstances. But I digress. The time was was 7:55 pm on a Friday night. We were 13 minutes away. Yelp indicated A1 closed at 8 PM. We weren't gonna make it. We were going to be stranded on a desert highway with nothing but sasquatch and axe murdered to keep us company at night. While us men were busy occupying ourselves with how we were going to fight off mythical creatures at night, suddenly, our female in the car did the impossible: she called Jasen, the friendly service technician, to see if he wouldn't mind staying open for another ten minutes, due to our obviously dire needs. Generously and professionally, he agreed and promptly help us to diagnose our check engine light, which turned out to be only a minor thing and nothing that couldn't wait til the next service appointment at the dealership. Well done, Jasen, you have saved us all! Highly recommend.

We had a tire with a slow leak that we discovered while we were in Walnut Creek. I opened up Yelp…read moreand found this place with great reviews and a location close to the freeway in the direction we were headed. It was Saturday evening when we pulled into the gas station where this auto repair shop is located. Alex is the mechanic we met, and he was super nice. Told us how much it would cost to check the tire, then patch it if needed. So he checked, found a nail, did a patch, and we were done within 20 minutes or so. I mentioned Yelp and he perked up and gave us a 10% discount. Really super nice guy, and I highly recommend for your auto needs!

Have used Aker's over many years, and each time is a positive experience! Marty is very helpful…read moreand works well with insurance. Quality of work is quick, efficient, and well done!

They did a good job in repairing my car but there are two things that really irritated me. The…read morefirst is that Martin Lee gave me an estimate of $1500 and said the actual price might be higher once he removed all the damaged parts and saw what needed to be replaced. That's fair but when he saw what needed to be replaced it was $1000 higher than the estimate bringing it up to $2500. He didn't ask me to approve this new price. He just did the work and told me what it was after the work was done. The other thing that really bothered me was that a medallion on my key fob was missing when my key fob was returned to me. Someone from the shop stole it.

I was driving to el reno after letting the business manager know I was stopping in Clinton to have…read morelunch with my daughter. after lunch I sent a text that I was 30 minutes out and would be there to pick up my new nautilus. to my surprise he text me right back to tell me he sold the car. I continued to okc to buy a Genesis I had been looking at prior and had excellent customer service while purchasing my new car that day. I would not recommend diffee Lincoln in el Reno ok

While looking for a particular car nationwide I found one online at Diffee Ford Lincoln in El Reno…read more Called the dealership and it must have been one of my lucky days as Clint was the salesman to pick up my call. Clint was unsure of the status of the vehicle since this was the first day it was online with no pictures or much of a description. Clint told me he would investigate and get back to me. My phone rang within 15 minutes he had found the vehicle and was able to answer all of my questions and took a deposit on the phone. I live about 4 1/2 hours from the dealership but was able to make it down to Diffee two days later to find the vehicle just as described. Cleaned and ready to go. The finance guy couldn't have been better. What a great car buying experience. If you're looking for a Ford or Lincoln new or used give Clint a call and I'm wagering your experience will be a wonderful as mine.