If you like to wait in long lines and wait for your check in this is the hotel for you. The rooms…read moreare dirty in the Volcano towers. Landscape sucks . They don't supply you with towels at the pools . The water slide was closed very disappointed. The only good thing is they upgraded my room to a cleaner and newer room.also you can't pay cash anywheres you have to put it on a hotel spending card .

This may be the best hotel that we have ever stayed at. The space is beautiful and elegant. The…read morerooms are awesome. We upgraded and had a beautifully appointed room with a patio. The staff couldn't do enough for us. The outdoor spaces are amazing. The restaurant and bar offer well shaded dining areas with an ocean view. It's a lot of fun to linger over the excellent breakfast or a cocktail. The poolside area is ringed with lounge chairs and attentive staff. At first I was concerned because the hotel is located outside of downtown Palermo. There are shuttles that drop you off downtown. It was actually a relief to be at a quiet location away from the crowded city center. Rooms are expensive, but staying here is an indulgence. It's well worth the splurge.

A great pleasure to write this review. With Grand Hotel Villa Igiea everything is outstanding and…read moreexceptional. Style and class is combined with a relaxed approach and a beauty that stuns you. Palermo at its best. And you can in fact stay here without ruining yourself. The building, the garden, the sea embrace you, having breakfast, lunch and dinner or just a late night walk. Top class in every dimension. Highly recommended for all of us. Sad to say this kind of experience probably will not last for ever...

I planned a trip to Palermo during the 4th of July weekend and settled on this hotel based on the…read morefact that it has a spa. However, Covid be damned, the spa was closed. The hotel is at the top or bottom of a very active street. Restaurant, bars, stores, and cultural sights and anything else you can imagine. Valet parking is offered through and outside service and it really is a burden taken off your shoulders. The hotel is on a semi-restricted street and the GPS will not make your life easy. I parked nearby and walked it and had the valet guys grab the car for me. The room is comfortable and efficient. The one drawback for me was the advertised balcony. If I knew this was what I was getting I would have paid more and got a room that overlooked the street. The hotel provides you with and included breakfast that you have to sigh up for due to Covid, but it is a pretty nice spread. Eggs, bacon, croissants, deserts, fruits and the list goes on. I was very impressed. An affordable and comfortable stay in the heart of Kalsa. The staff is amazing as well.

Stayed in the hotel during the Festino di Santa Rosalia 2018. AWESOME Hotel. Got 3 rooms for us. My…read morekids, my guests and my bf and I. I got the best corner since im paying. Lol.. Comes with breakfast. Its close to where the fireworks. The hotel is close to the 4 corners of Palermo, the Cathedral and the port. Met a Famous Italian Tv Host Salvatore la Rosa #santarosalia2018 #palermo #casarecciofl #italy

Was greeted with friendly staff and delicious treats with champagne. The B&B hotel style was…read morewonderful & extremely clean!!

Porta di Castro is great. It has a unique, hip feel to it, with funky art and old Vespa parts…read moreadorning the walls. The staff are very kind and helpful and provided us with some great tips on where to go around Palermo. The location is great for walking around the heart of town. The breakfast ain't bad, either. Highly recommended.

Grand Hotel Piazza Borsa. Disappointing Service…read more I would love to have rated this hotel higher. A classic Italian structure from 1862, it is built around a huge 4 story central atrium called the cloister. The last renovation was very well done maintaining the design themes while bringing the place up to modern standards. Our room was quite large with enough space to lay it out a small suite. It was beautifully furnished with both antiques and contemporary furniture. The housekeeping staff was first rate. The rest of the staff was another story. Our impression is that they felt it was a privilege for us to be allowed to be in the place. One evening we sat down in the atrium area to play cards. The wait staff attended to all the nearby tables and ignored us. After an hour, I went up to the room to get a beer that I had bought outside. In less than five minutes, the manager was at the table to tell us that a waiter had complained that what we were doing was not allowed. My response was not heated, but I was clearly very annoyed and unhappy. After telling me that we had been ignored, he backed down. In that case there "was no problem". The maître d' of the dining room displayed a similar attitude. He strutted about rather pompously ignoring diners after he had pointed out their tables. On our free day, we went down to breakfast around 9:00. At 9:30, he stopped by to hint strongly that we should go even though breakfast ended at 10:00. He said in plain English :"Two minutes!" The breakfast was worse than a bargain hotel breakfast in the states. Hot food was served cold. Cold meats had no flavor except for the smoked salmon. It tasted fishy. Selections were limited. By 9:00 they stopped bringing out fresh food. Even earlier, selection was very limited. There was no indication that guests could order omelets or fried eggs until people at another table did so.

Perfectly located to anything you want to do in Palermo, the Grand Hotel Piazza Borso will have you…read morefeeling like a Queen ( or King) given it is located in a building that once was a palace. The main entrance is on the side street but once you push through the revolving door, you'll find yourself just steps away from the gorgeous center courtyard which is used for weddings and gatherings around the fountain. Smart people designed a retractable roof over this section so it is available rain or shine. Check in is smooth and easy assuming you have made a reservation and within moments I was on my way to my room. I got there about noon and thankfully my room was ready as I needed a nap from the travel. I had what they call a deluxe room with a view and it was lovely. Large with a balcony overlooking the Piazza San Franseco, it had a king sized bed, desk, mini fridge and a pot for boiling water for tea, no coffee. The bathroom was great stocked with toiletries, a decent shower, heated towel rack with plush towels and a toilet that required a master control panel. What's that, you say? Yep. This toilet comes with a control panel that had it doing all that a toilet should and then some. My favorite feature was the light inside, perfect for those middle of the night visits. Breakfast was also included in my room rate and is served until 10 am in a lovely room on the first floor. It's buffet style and includes eggs, bacon, pastries, cheese, cereals etc and was just ok. I came toward the end of the time and the food wasn't warm any longer and the coffee was not good at all so my advice is go early. Pricing is fairly reasonable as well. My two night stay, with breakfast, ran me about $450 US for a deluxe room,which is a comparable rate to other hotels of this caliber. Please note that there are cheaper rooms as well if you don't want a view or a larger room,as this was an upgrade. Perfect location for your stay in Palermo.

A very nice and modern hotel directly on the northern coast of Sicily in the immediate vicinity of…read moreCampofelice di Roccella. The whole hotel area is lovingly designed and very clean. We had a nice room with balkony and a direct view onto the mediterranean sea. The room was equipped with an aircon, a mini bar, flat TV, a safe, and has a broad bed. Everything was in good condition. Also the bathroom with its combined bathtub/shower was fine, there was nothing to complain about. The dedicated room service cared for a tidy and clean room every day. The very spacious designed hotel lobby offered plenty of seating, even on the terrace. The seating is very comfortable. The bar offers a wide range of different drinks. There is free WiFi in the lobby, but not on the hotel rooms. The staff at the reception was very friendly and helpful. Breakfast, lunch, and dinner was served in large halls with a huge amount of tables on the lower floor of the hotel building. Due to the size of these halls and plenties of guests it was often very noisy. The breakfast buffet was a little unimaginative and lacks in varity. In addition, its arrangement was confusing and required long walks until I had everything on the meal tray what I needed. However, both the lunch, but above all the dinner was of good to very good quality. There was always a very varied range of food provided: a salad buffet, antipasti, different pasta, fish, seafood, meat, vegetarian food, delicious desserts, etc. There was something for everyone, and it tasted very good. Also the dedicated service staff has been on the ball and cares for a pleasant stay. Who wanted some varity could reserve a table in the hotel's restaurant, located down near the beach, which offered a different á la carte menu every day. The hotel offers three swimming pools: two open air, and one indoor. As far as I can assess it, was everything in a good technical condition and very clean. What I liked very much: It is not allowed to reserve the sun loungers, e.g. with a towel. First come, first serve. In addition, the hotel has its own beach with numerous sun loungers on the Mediterranean. The beach is unfortunately a bit stony, therefore bath shoes are appropriate. There are also very nice beaches in the immediate vicinity of the hotel, for example in Cefalù, just a few kilometers away. Also a few kilometers away is also a supermarket ("Conad") in Campofelice di Roccella. Basically this hotel is also very good for excursions, if one has a car. You can reach Palermo in less than an hour. My tip is the visit of Monreale, a small town in the province of Palermo, on the slope of Monte Caputo. A visit of the cathedral of Monreale (Santa Maria Nuova), one of the greatest extant examples of Norman architecture in the world, is a must! This building with its impressive glass mosaics covering the interior (approx. 6.500 qm) is simply breathtaking. All in all we enjoyed this holiday very much and the hotel has earned four stars.