We had a dip/belly in our main sewer line that needed to be replaced. Molitor Plumbing was sent by…read moreour insurance company to replace the main sewer line. We didn't receive a courtesy call or heads up until 2 hours before they were coming. Some notice would have been helpful because we would have been able to save the flowers/decorative stones and notify our tenants beforehand. Adam Molitor lead this project and informed us at the end of that day that their work was done. They didn't level the yard or repack the dirt underneath the sidewalk, leaving large dips all over the yard and hollow spaces under the sidewalk. We would not be able to re-seed the yard the way they left it, and more importantly with no support underneath the sidewalk it will eventually collapse or crack. They also cracked a 2 ft section on our main driveway in the process, and when we mentioned these concerns to Adam his suggestion was for us to remove the sidewalk completely and leave that area with dirt, and "your driveway was brittle, so it was likely to break anyways". Because they did not get a permit prior to doing this job, no inspection was done after the job. With all the issues we were seeing, we decided to get the main sewer line scoped just to make sure everything was good. It was then that we found out that the old sewer line was still there and no new sewer line was put in. We called Molitor's office to inquire, and the office manager said to his knowledge the work was indeed completed. We also left a voice mail for Adam to call us back; no return call from Adam. We did receive a call from their office a few days later stating that we must have misunderstood Adam and they were planning to come back. I'm not sure why anyone would go through the trouble of putting the dirt back if they were planning to come back to finish the work. The insurance company got billed for the whole scope of work in the meantime. We then requested to have another company come to finish the work. This company got a permit, removed all the old sewer line and took a lot of pictures to show their work, and had the city inspector come to sign off on the work afterwards. They had to tear up the yard again and did not find any new sewer line put in by Molitor. We have worked with many companies in the past and we have never experienced anything like this. Not only did they not fix the problem, they didn't seem to care what damages they caused in the process, and billed for something they did not do. I would urge you to ask a lot of questions and ask for pictures and proof of work afterwards if you choose to use this company.

Molitor Plumbing has been to my home several times and I am always impressed by their…read moreknowledgeable, efficient and courteous plumbers. I highly recommend Molitor Plumbing and their outstanding customer service!

They were excellent to work with. They were super responsive and had the expertise to solve a…read morecomplex challenge. Would absolutely recommend them!

Josh and Jake installed a new LP hot water heater today . They were extremely responsive , and…read moreefficient ., for both the quote and installation . I would recommend them strongly for any hot water heater repair or replacement .

He doesn't return phone calls. I called and talked to secretary 3 times, she said he had the…read moremessage. He had worked in house weeks earlier for realtor, but k guess he wasn't interested..

I called Judy today and said I had a lazy stool & had company coming from out of state. She said…read moreshe would ask Kevin and call me either way. I got a phone call in about 5 minutes and it was from George he said he would be in Shannon IL in 30 minutes. He was and fixed the problem the same day for me. That is the BEST service one could ever ask for. Our local plumber would not give me the time of day or referral to someone that could help. I should have known better as I had Bill George Plumbing hook up my hot water heater this year. You can Not get better service than that. Thank you Bill George Plumbing & Heating

Brandon was timely, affordable, efficient , and clearly very experienced. He was able to handle a…read morevariety of small and large issues. I originally called him about a drain clean out, which turned out to be an emergency and had to be done separately by a plumber, as well as some porch repair. He worked well without supervision, kept in touch via phone and text and the finished product looks great.

Was on time, checked out old water heater and because of upper element shorting out said it was…read morealso leaking in several areas. Replaced it did great job replacing and hooking it up. Very helpful and friendly.

Lori was very helpful with scheduling and Billy did an excellent job. I've been looking for an…read morehonest plumber and finally found one. They gave me an honest estimate, which some firms will not. Very satisfied.

Lori, who answers the phone is so knowledgeable and friendly. She is so helpful to get appts…read morescheduled! Really appreciate knowing this is a business we can count on to get a great job done. Billy is an awesome plumber and does excellent work. We have had him for a couple of the jobs we needed done in our home and really appreciated his knowledge, skill and professionalism. Thank you!

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what…read morewe needed. We are very grateful for their kindness and willingness to help.

From the owner: Build Roads Ponds Big…read moreFoundations Plumbing Septic Sewers Residential Services: Septic Tank Installation Excavating Grading Sewer Cleaning Rental Equipment Residential Brands: U-Haul

Mark, the owner of Lachcik Construction decided to up-charge me $2000 after demoing my bathroom. In…read moreaddition to this he was hounding me for final payment from day 2 after demolishing my shower and floor. Despite making a payment plan that we both agreed upon, Mark decided instead that wasn't going to work for him and threatened to put a lien on my house while charging me an additional late fee of $400, all while not completing the work as agreed. Pictures of our conversations were uploaded to this page at the time of review. Beware!

From the owner: Lachcik Construction offers bathroom remodeling and accessibility bathroom remodeling across…read moreNorthwestern Illinois.