Clean and good. The small machines don't cost as much. I like the fan too. The lady that works…read morethere is nice and helpful.

I really love this laundromat. It's super clean. The worker is hospitable and friendly.read more

I had a great experience at the Wash Tub Laundry because of the staff member named Luce. I needed…read moreassistance with knowing how to operate the machines. Luce was knowledgeable, polite, and kind. I listened to her interact with the other customers. She went out of her way to help, educate, make the experience easier, all with a most positive and pleasant attitude. Customer service like that is hard to come by these days. Luce is 100 percent giving customers a great experience.

I used to love this place but now.... GARBAGE! The machines are barely working, it's dirty, and the…read more"OWNER" needs to learn better customer service skills. I will not be returning to this establishment nor will I ever recommend it to anyone else! Seriously I'm giving this place -1 but it's not an option

Nice ppl, timely and very helpful. I wld recommend this service. They helped me load my car bc it…read morewas very heavy.

I like this laundromat in that the equipment is all new, it is not usually crowded, the staff is…read morereally nice, it is (IMPORTANT) well-air conditioned (I am a winter girl and I strongly dislike the summer and the heat) -- but there is one MAJOR issue with it -- no matter what washer I use there -- and I have sensitive skin and use unscented, dye-free detergent, and my clothes always come out smelling like weird perfume. I've actually been unable to get the smell OUT of some clothes so I stopped going there, because it smells like old lady perfume or something and is strong. Once, I did my sheets there and had to re-do them all, because my bed smelled like a herd of old ladies or weird white ladies with bad taste from department stores were sleeping in it. I used to always go to the other one on Main Ave. -- which has a severe lack of washers because the staff uses them and does not care if there are none for customers and will let stuff sit in dryers for a considerable amount of time, even if people are waiting to use them. They suggested East Ave, and like I said, great facility, great people, but I don't understand the perfume smell. If it happened once, I'd not complain -- but it happened more than once, and I really don't like the time waste of doing laundry as it is, so having to do it twice is just painful to me. Maybe they'll look into it. I know I have a bit of a wolf nose, but it IS strong and my husband noticed it, too, since I never smell like old white lady.

Very clean and well maintained laundromat. Friendly and helpful service! I'll be back for sure.read more

A nice little laundry in Walnut Beach friendly owner, spacious, clean machine machines they take…read morecash and cards and have a service desk available as well.

Great Laundromat, very clean, and great service…read more - They have great washers and dryers (including oversized units for bulky items like comforters) - The Drop-off service featuring professional sorting, premium detergents, and neat folding with quick turnaround times. - They have specialized laundry card and digital system built specifically for self-service customers. This system is much better because there is no need to carry around quarters or worry about finding change.

absolutely TERRIBLE!!! the woman had a attitude n was getting upset because 30 seconds after my…read morewasher stoppped she felt the need to come tell me! in which I apologized. after putting my clothes in the dryer for 40 minutes I showed her I set a timer for 30 min and I ran home to get food coming back 30 min later and she stopped my dryers and closed shop!!!! I'm very disappointe!!! why were the doors locked if the front door says last wash is at 8:45pm? their washers take 20 minutes to wash it's now 9:25pm and now my family has no blankets or sheets for the night due to a disgruntled employee who clearly wanted to go home!! not good for business!!! disgusting attitude and bad workmanship!!! I would like a full refund on my $30 worth of laundry!!!

I took my clothes to Bora Bora for their wash, dry, and fold service. My work pants came out really…read morebadly wrinkled. When I do them at home, they come out of the dryer wrinkle free. Never had to iron them. When I brought this to the attention of the clerk, she puts her hands on her hips and starts rolling her eyes at me giving me major attitude. She gets the owner on the phone. He tells me that when they fold the clothes, they "get wrinkled" and what I'm saying makes "no sense" I said how come when I dry and fold these same pants at home, they don't get wrinkled? Clothes don't "get wrinkled" because you fold them. He then tells me that I should have had them dry cleaned. Unbelievable . . .

We needed to clean 2 queen sized blankets which were too large for our apartment washer units. When…read morewe entered the place, we were greeted by Trish with a big smile and a warm welcome. She helped us choose which machine would work best and offered to swap the blankets from the washer and dryer (of course we gave her the quarters!) and she told me she would call when they were were done. And she did! Her extra attention was really appreciated. The laundromat was clean and welcoming with nice chairs, a TV and free WiFi! Highly recommend this place!

amazing service! very clean and nice tvs to watch when waiting for machines to finishread more

I decided to try a new place because Laundry Express was starting to get expensive (though they do…read morean excellent job, so I judge all other laundromats against them). I dropped off my laundry at the 1st Ave location and Angie was really sweet and told me that I could get my laundry delivered the next day instead of driving back. Dave was super accommodating and helped get my account set up so I could get my clothes delivered. He is pretty consistent with saying when he has dropped off your clothes and is readily available by text. Prices for pick up and delivery are reasonable but it's a bit of a crap shoot if your clothes get damaged: one of my shirts were not washed separately so it stained but I was able to remove it. I sent a picture to him but it wasn't really acknowledged, which was disappointing. The second time I used them, I made explicit instructions to wash some clothes separately, including my lab coat. I had a yelp coupon and he was able to comp it via the app, which was nice, but my lab coat came back dingy. FWIW the clothes smelled clean but based on my experience I am not sure I would use them again.

I have never posted anything like this before. Usually if I have a bad experience with a local…read moremerchant, I speak with them about it and then decide whether or not to continue patronizing them. However, I had such a bad experience yesterday, I had to let everyone know. Last week I dropped off some shirts, slacks and sports coat at Frederick's dry cleaners on Mamaroneck Avenue in White Plains. I have used them for many years even though they sometimes have come up short on execution, in my opinion. I told the person there that one of my shirts need a cuff button replaced and that I needed everything back on (last) Thursday because I was going away Friday morning - I dropped off on Monday to make sure they had time. When I went there late Thursday afternoon, I was told that nothing would be in before Friday afternoon, as that was what was put in their system as the date wanted. Having returned, I went there yesterday to pick everything up. When I got there, they told me that they could not clean one of my shirts as it required dry cleaning. This was a cotton shirt that they have cleaned many times i the past. The person I spoke with yesterday agreed that there was nothing to indicate "dry clean only" and had no explanation as to why it wasn't done. I also saw that the cuff button on the shirt was not replaced even though my receipt showed a charge for a button replacement. I then noticed that my sports coat had a 1-2 inch mark on the sleeve from a marker or a pen. The person there called the store manager to let them know that I was extremely unhappy with the service. She then gave the phone to me so I could speak with the manager, who then told me that she didn't want to hear what I had to say and hung up on me. The person in the store called her back and told me that the manger refused to speak with me. Needless to say, I will NEVER patronize Cleaning By Frederick and recommend that no one else does.

Simply set up, with just one woman running the show. She was oddly dressed, but hey it was a…read moreSaturday morning....Quick and painless drop off of 9 dress shirts and 2 pants, and I believe I received a 1st timer discount. Upon returning to pick up my dry cleaning, I was promptly greeted by the same (oddly dressed) woman and she quickly got my order from the back. All of the clothing was very well taken care of and well packaged. The total bill came out to be $26, so I was relatively pleased. I certainly would come back here if in the area again, hopefully they stay in business because the store front looks quite dated and the location is awkwardly placed squeezed into the middle of a strip mall.