I am never disappointed. They stock everything and always so knowledgeable and helpful. I love Mica.read more

Very untrustworthy... Staff are quite happy to call customers liars directly to their…read moreface...SHOCKING behaviour... DO NOT USE THIS STORE!!!... Highly unreasonable attitude!!! Even when presented with the facts! Jan/Feb 2025

I love this store, it is just as a hardware store should be. It is small and absolutely crammed…read morefull of everything you might need. They have never let me down yet. It is a family run business and they really know what they are talking about (even if you don't!). The service is a class above what you will get in a big DIY store. They will find a solution to your problems and they will sell you the best item for your needs, not the dearest. Highly recommended.

Homebase is situated out of town, on a small complex with a few other shops. Its a very large…read morestore, with two floors. The downstairs floor is full of home decorating, from paints and wallpaper, to light fittings and furniture. There is a greenhouse type room off to one side where you can get all your gardening needs, including compost and plants. There are big trolleys available to put all the heavier stuff on which come in very handy! Upstairs is where all the bathrooms and kitchens are, there are numerous displays available to view, and the prices are reasonable too. There are always plenty of staff around to help, and most of them are pretty useful and helpful too. There are a number of tills, but Homebase always tends to get very busy on weekend, especially if there is a 10% event going on. There is ample parking, with Homebase sharing a big carpark with two other stores.

After many visits to this Homebase store I have more often than not come away empty handed. The…read morekitchen and bathroom display is good, but everything else is pretty naff. Going in there for a specific item is pointless. the only thing that we did find was some nice tiles. They do have some nice garden furniture on display in the summer, and quite a nice christmas range in winter. The fencing section is not too bad and the plant range is ok as well. The plumbing and electrical sections are limited. We did manage to buy a nice front door here for a good price though, so i think its one of the places you need to persevere with! To be fair it is not one of the larger stores so this could be why i never find what i want!

Loitered around Homebase and discovered their fantastic sales on their lamps. They have an awesome…read moresale going on. Too bad I couldn't decide on which table lamp to buy because I was in awe. Too many decisions at awesome prices. My point of business was to reserve and collect an air conditioning unit. On the website they offered 15% off that day, although I was not able to add the air conditioning unit to my cart and capitalize on the 15% deal, I was quite disappointed. I explained my troubles to the customer service rep as I tried to buy it online and pick it up, instead I reserved and collected. The customer sales rep honored the 15% discount and I walked out saving over £30. I did really like the service I received. When I went to reserve and collect I was told from the website to pick it up the next day. I didn't want to wait so I called them, a guy who I spoke with located my item and placed it on hold for me and it was ready for pick up when I arrived. I was very pleased with my overall transaction. Now, I am uncertain if I will be keeping the £289 air conditioning unit due to the efficacy of the unit and if I return it, I will then be putting Homebase's customer services skills once again to the test.

This is one of the larger Homebase stores. The range of products here is good and they often have…read morebargains knocking around. The paint selection is varied and good. The display of bathrooms is really well laid out and they have quite a few styles on display.There is a garden department which has a lot of plants. The range of fencing is not so good, but we did buy some bargain patio tiles from here. Lawn mower selection in the summer was extensive, and many of the lawn mowers displayed were cheaper than internet prices. Parking is good, but dont forget a pound fo the trolleys! Good location for the shop - makes nipping in on the way home from cambridge easy.