Absolutely shocking service and experience. Went in to buy bedroom furniture for 3 rooms, look at kitchens, buy all the paint to redecorate a full house. Wandered around looking at things for around 20 mins, we didn't see one member of staff, let alone one willing to help, we walked towards the front of the store and found a load of staff stood around chatting, we asked if anyone could help, no one was willing, it was like we were an inconvenience to them, someone eventually said they'd try to get someone to help, so we walked over to the bedroom section and waited, still no one turned up. We decided to sack it off and went to pay for a couple of small items we needed, we used the self service and the card machine failed, a member of staff who I won't publicly name was very rude, said it was done so we picked up the items believing he had sorted it. He then chased after us saying we were stealing the items, realising that he hadn't sorted it for us, we returned to pay for the items, again your self service machine had failed, we'd had enough by this point, and decided against purchasing our smaller items, he then had the cheek to complain to us because he then Had to "default" the purchase. God forbid he had to interrupt his conversation with another member of staff, and actually do some work. read more