I bought a Generac whole house generator from Turcotte and had them install it. They're an…read moreauthorized Generac dealer and did an awesome job. I like the way everything looks - super neat and professional. And it's obvious they sell and install these frequently as they know the machine and process very well. They helped with placement (code), complete install and digging trench to propane tanks I needed since I don't have natural gas. I spoke with Ray the owner many times and he was always helpful and kept me posted around timing , what's next, etc. the guys who did the work (mostly Cody) were great too; articulate and friendly. I definitely recommend them!

From the owner: Knob and tube wiring specialtyread more

I didn't know that elm electrical did residential stuff. We had an extremely small job so when I…read morehad called another company first no one would get back to me because it was too small a job. Out of curiosity I called Elm and asked if they did residential and I was informed that they did. I explained I had a small job and no one would return my call from any other companies because it was so small. Well Sean came out the very next day and fixed our problem. He was quick efficient and kind and I am extremely grateful!

Had some electrical updates done around the house, and the whole process was smooth from start to…read morefinish. Everything was handled efficiently and with clear attention to detail. The communication was excellent -- easy to reach, quick responses, and everything was explained in a way that made sense. The work was completed right on schedule, and the results were clean and professional. One thing I really appreciated was the option for a virtual consult -- it made things move much faster and helped set clear expectations. Definitely felt like I was in good hands. Would absolutely reach out again for future projects.

It is not easy to find a reliable electrician. Much less one that provides free "virtual" estimates…read more(over video conference), fixed price quotes, and fast responses. I also really liked that I could schedule online on Jon's website to make it easier to align my schedule with his availability on my own time. In short, excellent customer service up front and through the whole process start to finish. He might not be the cheapest, and definitely not the most expensive, but it is reasonable and he provides fixed-pricing which he sticks to as long as scope doesn't change. He also pulls all necessary permits and has passed all inspections with flying colors. Jon has now completed two projects for us. About 6 months ago, he installed new bathroom fans in 4 bathrooms and he recently installed an Electric Vehicle charger in our garage (along with a 60 AMP breaker to support it). I received a word-of-mouth recommendation from my neighbors who had Jon perform a much larger project which included significant re-wiring of their entire house, as well as a new breaker panel among other items. Another neighbor had Jon install a bathroom fan as well as some other work. They could not say enough good things about him and they were 100% right. I have nothing but praise for his work quality. I am one of those customers that likes to do a lot of research up front before I buy items for my house. Jon was patient during my bathroom fan researching as well as my EV charger purchasing and provided me his input as-needed. He let me buy my own fans and charger to ensure I got the items that I wanted. Along with all the excellent electrical work that he performed, he also makes sure to check in with the homeowners if there are unexpected decisions that need to be made during his process and he does not push "the expensive option". There were some moments where he had to cut into drywall and he warned me up front that he does not fix drywall (no electrician does). A big bonus goes to his patience, not just with homeowners, but with my kids too. One of my kiddos had a ton of questions and Jon took the time to talk to him and explain how everything worked and some of the fundamentals of electricity (and safety around electricity). Attaching a few photos of the EV Charger. The Bathroom fans just look like bathroom fans (not interesting).

Alden is a great electrician. Awesome service, prompt and on time. All the members of his team are…read moretalented and fast. I would recommend this company highly.

Beware! I was told he would be there to work on my job within 2 weeks. That was not the case, he…read moreended up delaying my remodel by over 4 months to do a weeks worth of electrical. Even with the delays he was paid promptly, unfortunately I didn't notice a couple lights weren't working in the basement during the walk thru. I brought this to his attention a couple days later and he won't return my calls or texts. One would think paying some one 7k would warrant a returned phone call and correction of any errors.

I had a very difficult time finding someone in Berkshire County, MA to service our HVAC System. I…read morecouldn't be happier that I found ITS Home Services. Shelby, the office manager, was responsive to my request for service. Connor and D.J. arrived on time. They went over what they were going to do, gave me a cost, and when I approved it, they serviced our mini split system. I was so pleased with their work that I signed up for their service contract. I highly recommend them.

From the owner: ITS Home Services delivers professional plumbing and HVAC solutions in Westfield, MA, supporting…read moreresidential and commercial properties with reliable system care. As a plumbing services contractor and local HVAC contractor, our licensed HVAC technicians handle plumbing installation, residential plumbing, commercial plumbing, and rapid response as an emergency HVAC contractor when urgent issues arise. We focus on accurate diagnostics, efficient service, and durable results that improve comfort and system performance. Clients appreciate our transparent pricing, prompt scheduling, and detail-focused workmanship. Contact us today to schedule your services.

I've had Marcu Electric to my house twice. Both times the service was very good. Dumitru is very…read moreprofessional. He was able to get the job done in a reasonable amount of time and left no mess. I believe he did the work at a reasonable price. I would recommend him. Marie L.

professional and knowledgeable and efficient. they fixed the problem , making…read more time for my repair at the end of a busy day. I was very grateful, and they were patient with my hearing problem; very kind.

Many thanks for rewiring my mom's old lamp. Floyd is a great guy who is personable and…read moreknowledgeable. Also love his collection of vintage and antique lamps.

Terrific repair and restoration services. Thorough rejuvenation of vintage lamps requiring esoteric…read moreparts.