They did my bathroom.Replaced my floor.Took out my bathtub and put in a walk in shower.Tile looks…read moregreat.They are a great company with quality employees.

Do yourself a favor. Avoid this company like the bubonic plague. I got an estimate for roofing…read moreand siding and they fed me this cartload of horse manure that they were backed up for one year. Not only that they wanted me to give them $50,000 toward the job one year in advance! ( supposedly for the materials.) Don't do business with them. Buyer beware.

Have been absolutely terrible to work with. They have had so many errors on their end that have…read moreresulted in my project falling incredibly behind. Between them not knowing how to properly measure their products for customers, to their suppliers supplying incorrect items. They were fully aware of this issue and chose not to disclose it to their customer. When calling to say the wrong item was received they responded with "oh yes we have been having an issue with that part with the supplier." Why would this not be checked prior to giving it to a customer!! They have been AWFUL.

They happened to have a replacement window that I could not seem to find in Rochester. I know some…read moreof the reviews here are low due to customer service - but I did not seem to have a similar issue with the front desk staff. They didn't perform over the top service - but they did exactly what I needed them to do so I am happy.

Purchased a Regal Railing system here for self install. Had a few component issues but Len-Co was…read morevery customer satisfaction oriented and resolved my original issue with the utmost concern and attention to customer satisfaction. It's quite reassuring that businesses still operate in such a manner. Thank you all for your quick attention! the rail system is beautiful and have had many compliments after only four days. FIVE STARS!

jason in the best He help me to find right product…read morei aksed two people they don,t Help me. Jason Help Me

My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

Cheryl Vitrano spent a great deal of time with my husband and me on 5/19/26. She had endless…read morepatience, showing us tile sample after tile sample and revisiting each. We wound up solving our bathroom floor tile problem, which we couldn't have done without her and her expertise. We love Best Tile, Cheektowaga!

When we walked into this tile store , we were a bit overwhelmed. Where to start? Emily immediately…read morecame over to us and asked if she could help. After a few preliminary questions, she pointed us in the right direction and offered to get some samples while we browsed and found some things we liked. A few more questions and we narrowed our choices and found exactly what we wanted! Emily was extremely helpful, knowledgeable and friendly. After going to several other tile shops and getting no help whatsoever, this was a great experience! Highly recommended!

They were all very friendly, polite and nice to deal with! starting with Robin that made the…read moreappointment, Brad that came to talk about the repair, the two guys ( sorry I forgot their names) that did the work ! Brad explained what they would do in detail, he did not try to push for more work than we needed like one other well advertised company did! The price was 25% lower too and they installed a tee so if needed in the future I could clean out the drain tiles because I have an iron problem called orcher bacteria. They even told me about a product called "orcher blocker " to help with the problem! The other guy saw the problem but wanted to replace all my drain tiles for tens of thousands of $$$ ! The repair guys put down plastic along the complete path through my hose , on the rugged stairs and across the basement to protect the brand new floor I am installing to the work site! They were efficient, quick , explained what and why they did it, they told me about the "orcher blocker" to help with the iron that has plugged my tiles , sump well and burned out plenty of pumps that I have agonized with for 35 years!! That I can't thank them enough for !!! So ABSOLUTELY recommend them and thank them all !!!!

We had 5 cracks in our basement fixed by Young Waterproofing. We are very very pleased with them…read more The estimator was the most honest and forth coming out of all the companies we had here doing estimates (3 total) they gave us all our options without just jumping to the highest price point like other companies did. It took a little while To get scheduled and then it took a few months to wait for the appointment. When the day of the appoint finally came, the workers were professional, reliable, and hard working. They put down floor covering to make sure they were not tracking in anything while going I and out of the basement. They were clear with what they needed from us and communicated when they were leaving for lunch, for the day, etc. none of our cracks leak at all! It's been about 2 months since they were here and we are really pleased.

My husband and I have worked with dozens of contractors over the years and Creative Remodeling was…read morethe best BY FAR. I knew the first time that I met Dave and Mike that they were the real deal. Their crew is amazing, especially our project manager Keith. The beautiful addition to our home came in on time and on budget. I can't sing their praises loud enough!

Unprofessional, waste of time, didn't measure the first time he was there and had to come a second…read moretime, than said he was going to send an estimate and never did, I wouldn't hire these incompetent contractors