Where to begin? As soon as I stepped foot into the door, I was met with " where's your mask "? Not hello, not, how are you? Nothing. Then I tried to get my duplicate title. My license was expired by one month. I called Express tags immediately and they honored my medical exemption , processed my paperwork, effortlessly and with such respect. I will never step one toe in B and K auto. Rude, inept and had no clue what they were doing. I zipped up to Express Tags at 812 North Eastern Road. Warm, welcoming, fast, and professional. In and out in 10 minutes, while B and K couldn't provide the simplest of services. Truly embarrassing for B and K. read more

I would give 10 stars if I could! These lovely workers went above and beyond to help me. I am new to the area and had to get new plates, we hit some speed bumps, but they did not give up! They helped me all the while with smiles and awesome attitudes! read more

Such a smooth transaction transferring registration from New York to PA. Fast and friendly! Great service.

Kevin helped me navigate a confusing out of state transaction. He helped get all the info I needed online as I showed up poorly prepared. The ownership is very friendly. read more

I was so blessed to have Kevin n B&K auto tags help me out today with my vehicle registration paperwork.. I recommend going to there great people n personality's there my auto tags place of choice please check them out!! read more

I called them for out of state registration transfer,, they gave all details and paperwork to bring. Plus they called my leasing company to directly send them the titles. All I had to do was go with some supplemental documents. Laura was very helpful. We were in and out, in only 30 mins for 2 car registrations. Laura also clubbed all our necessary paperwork and stuck post it's so that we don't get confuse with the paperwork + number plates for 2 cars. Appreciate her due diligence. We went back to get our motorcycle registration as well and this time within 15 mins I was out. read more

They seem to be knowledge but with a chip on their shoulder. If you ask a question they take it as an insult and they only give helpful suggestions as the very last resort. So sad. The place is nice and clean, in a good location, and plenty of parking. I just wish their customer service attitude was more helpful and less defensive. Plus they gossip about every customer that leaves their office right in front of customers standing right there listening to them. So unprofessional. Maybe they just need to realize that the frustration their customers are expressing is directed at the bureaucracy, not at them personally. A more helpful attitude would go a long way in making the transactions go more smoothly. But then what would they talk about after you leave? read more

My husband and I have used this location in the past. always went smoothly for what it is. but leaving this post since i was surprised but by the comments, i called today asking for infor fo help a senior sell their vehicle. they took their time and provide helpful information! so customer service was both helpful and friendly. also i would also ask folks to wear a mask right away. I am sure it is posted. ‍ read more

Absolutely amazing service I register and tagged an out of state purchase in 10 minutes with Kathy! Fantastic speed and service Super knowledgeable! Obviously cost me service fees but 10 minutes vs hours at PADOT. Time is money and the time Kathy saved me was well worth the money. See you again soon! Thank you read more

Do not go here. Bad customer service via Laura. She will berate you for asking questions. Made me so uncomfortable with her bad attitude that I left & will be doing business elsewhere. It's a shame because it's a great location. My advice would be send Laura on vacation so she can improve her tude. read more

Rudely proud to tell me what they don't do (Laura)... people skills help to attract people back for the services you DO provide.

First time in this please and was vary disappointed. I will not be going back. They are vary rude. They do not know customer service.

I have used these guys for several vehicles (car, truck, motorcycles) since moving to the US. I have always found them to be polite and helpful. Being from out of the country, they have always taken the time to explain requirements and guide me through the process of registering my vehicles. read more

This could be one of the worst customer service organizations I have ever dealt with. I had a simple title transfer and had the misfortune of dealing with Mary, who is somehow related to the owner (which is probably the only reason she keeps her job). She gave me incorrect information, was rude and extremely condescending. When I questioned the misinformation she provided, I was told in no uncertain terms that she "has been doing this for a couple of years now" and that she "knows what she is doing" I spoke to PENNDOT afterwards and found that everything she told me was incorrect. I will go out of my way to use a competitor in the future. read more

Avoid Alex at all costs. She was rude and curt even to the handicapped old men politely asking her questions. If you can help yourself, go to any other auto tag in the state. read more

Incompetent and inconsistent depending on who you get in there. Go somewhere else unless you like getting the run around.

I was flabbergasted to read the negative comments about B and K auto tags. I have dealt with them for over 20 years and have never found them to be anything but knowledgeable courteous and friendly. I would highly recommend them to anyone. The owner also related the background on the two individuals who chose to leave negative comments and I can only say shame on them read more

Went in for simple title change , Laura was very rude And has an attitude problem . I would never use this service again