Ms. Kaitlyn Coffman: Was very Helpful in her Customer Service, Support & Communication in Helping…read moreMe with the Truck Rental...The Value was Fair, Reasonable & Affordable. She's Very Patient, Kind & Respectful, When Doing business with Her...I Will Continue my Business at This Location in Moving Forward. Thank You, for Everything: Mr. Lawson ( Owner/SIC. & Gm. ) at CMS-Moving and More, LLC

This particular Penske has been Awesome to work with. I had a reservation for a 20' truck with…read moremovers scheduled to help. I went to 3 different locations and finally the manager at Whitten was able to help me lock down a 12' and helped with the mileage. It was a frustrating situation but they kept their cool. The thing people don't realize about Memphis is that the people don't care about reservations and returning things on time. This makes it hard for the Penske people to do their job. As long as you stay cool they stay cool and everyone wins.

We had a great experience with this Penske at this location. They came to the rescue when Budget…read morecancelled our reservations at the last minute (see my review of Budget to see why I'll never use them again). We rented two 26 foot trucks and a car-dollie for a one way move to NC and all of the equipment was in great condition. Everyone at Penske was friendly and professional, I highly recommend them!

Right place at right time. Moving daughter to St. Louis. Just needed cargo van enough to carry 1…read morebedroom of stuff. Reserved van online about month in advance. Arrived at rental center to find that van we reserved was much larger than needed. Luckily for us Aaron Presley found a smaller van on the lot and easily made the switch for us. Van very easy to drive and just fit below the height limit for the parking garage at destination. Check-in, check-out very smooth. Much appreciate Enterprise team and especially Aaron's help!

Great vans. Easy to rent. Comparable pricing to other rental companies…read more Only one complaint. Staff was 15 minutes late for both my pickup and drop off times. This put my schedule off.

This by far has been the best rental experience ever. From the time we booked our reservations, to…read morepick up, and drop off the owners were so kind and delivered great customer service. From the Gibson sisters, we thank you!

DO NOT RENT from here unless you want to be SCAMMED! They will tell you one price before you drive…read moreoff & will be charged something completely different. I was told the $300 Safety Deposit would be returned to my card after I brought the car back on time ; the car was brought back clean, in perfect condition and gassed up and they will only return half! Definitely a shiesty & shady franchise. SAVE yourself the headache and just go to ENTERPRISE or through TURO; because they will at least be honest & uphold their contract!

Awful! What is the purpose of reserving a vehicle 2 or more months in advance and not be able to…read moreget what you reserved? We have to drive all the way to Tupelo, MS to get what we booked at Mt. Moriah location in Memphis, TN. Awful! Very disappointing. No one answers the phone and when connected, you're mysteriously disconnected.

In this case "Affordable" means shoddy and unsafe. We were rented a 14 passenger van in June of…read more2011, with unsafe breaks. We had to take the van into for new roters and brake pads while on vacation. The owner, Terry Reagor said he took the van to get repaired the day we picked it up for our trip, because he knew they were unsafe. But when I asked if he test drove it before we picked it up he said he "didn't have time". Additionally, the engine light was on, but was covered with a piece of black tape in an attempt to hide it. One of the seat belts didn't work, the middle console wouldn't open, and it smelled bad. Terry Reagor didn't bother to compensate us any of our rental fee for our danger and inconvenience. When I told him I was going to report him to the BBB, he said he didn't care because he had "more business than he could handle". Stay away!!!!!!!!!!!!!!!!!!

Worst company to rent from . They are unprofessional never in the office, very rude. The van was…read morenasty, spare tire on flat with a nail in it. Was giving one price when I put the deposit down and was giving a totally different price when picking up, the owner wants only cash but gives you a check. I wouldn't rent from this company again.

I went to Marquis Towing to pick up a U-Haul trailer for my move and they were great. The check-in…read morewas easy, but the most impressive part was the guy who hooked up the trailer to my truck. After he hooked it up, he did an inspection to make sure all the lights worked. Unfortunately, the left trailer lights weren't on so he did some diagnosing and discovered that a fuse in my passenger side fuse box had blown. He spent an extra 15 minutes helping me and I was able to secure another fuse and the lights worked after I replaced the fuse. He went above and beyond what he needed to do for me and I really appreciated it.

Of course when people need a tow for their broken down vehicle they will rate 5 stars. But when you…read morego to help comfort a friend who is losing their mother to stage 3 breast cancer and you're apparently in the wrong parking spot for 2 hours that either isn't marked well or marked at all for a tow away zone- on top of needing to get back to your 7month old baby: WHO CARES? Certainly not them. Anyone who works and helps run a town company is truly a disgustingly greedy human.

The employees at this location were very professional and helpful. It didn't take long to rent my…read moretruck & the truck was very clean. The gas was not where they said it was but Mr. J adjusted the mileage and gas to make it correct before I left. I brought the truck back with more gas than it had when I first drove off the lot and I didn't go over the miles I had stated that I would drive for the rental. I would use this company if I need to rent a truck again.

Every aspect of my experience was excellent!! From long distance communication prior to moving…read morehere, to the drop-off of my trailer, to moving into a unit for storage. I was able to get immediate information and help for all my situations. They made sure my unit was absolutely clean, and their effort was truly appreciated after a 500-mile move! They are the best team and U-Haul I have ever used, and I am a regular user of storages and moving trailers.

BEWARE!!! THIS CAR DEALERSHIP STEALS YOUR MONEY!!!…read more My son and I went to look at a car for him yesterday afternoon. My husband was at the station and needed to drive it and check it out before we decided if we were buying it. I asked the salesperson if they wouldn't mind holding it for us until Bill could get off work at 7am. I gave them, in good faith - nothing in writing, $1,000 as a "good faith hold" until Bill could get there. I made it clear that we liked the car but couldn't commit to buying it until he saw it. LARRY said no problem, we can do that. Overnight Tony changed his mind about this particular style car. I tried calling them beginning at 8am and for 2 solid hours their phone went to a full voicemail. I wanted them to know we'd changed our minds and let them know I was on my way to pick up our money. I get there, explained Tony's change of heart, and was then told' "Sorry. You don't get that $1,000 back. I've lost two sales on that car." SERIOUSLY????? I called the police, nothing phased this man. Apparently he makes a habit of this. HE'S STEALING A TEENAGER'S MONEY!!!! And thinks he can get away with it. The smug smile he wore on his face told me that. I am LIVID. Do yourself a favor and find another auto dealer. This is not worth it.

I got a ride I loved with a payment I could afford. Not sure what else there is to say. Satisfied!…read more*****