My yard looks beautiful. It seems to be encouraged that communication take place through the website. The business phone did not immediately come up with a Google search, instead many other companies from other states popped up. It was difficult to make contact with someone in the office. The website is a direct texting option to the crew. The office made a mistake and placed me on a weekly mowing plan when I had explicitly requested every two weeks. I was texting the crew at 11:30 the night before still trying to get someone to acknowledge not to come the next morning. I felt terrible that I probably got somebody out of bed. Also, I was placed on a mow time of 7:45 a.m.. My HOA has a no work covenant between 10:00 in the morning and 7:00 in the evening. I am really happy with the work done to my yard. I am hopeful we can Get these minor details worked out. I have since, found the phone number for the office but no one was able to take my call. So, I love my yard, but I'm not happy with the customer service, at all! read more