These folks know how to run a dry cleaning business. They do a great job on my shirts (rarely lose…read morebuttons here or get shirts torn) and they did a FANTASTIC job on a suede coat that was very worn and soiled. Always polite, always pleasant, and no restraining order like at the other place... They did a GREAT job on another leather coat, which looks like new again. If I could give them another star I would. They even sewed a button back on they had accidentally broken, without complaint, and with no threats, and called my attention to it and offered an apology. Good integrity and great work ethic.

They did a great job with what we needed. What really impressed me about this place is they took my…read moreclothes out to the car for me because I had my hands full carrying my baby and it was raining outside. They didn't have to do that but they obviously care about customer satisfaction and service. They went the extra mile and for that I am greatly appreciative!

The women there was extremely helpful with all my questions and alterations They have a nice…read morefitting room Prices are good and the detailed work on my gown was excelent

I had a pair of pajama pants that I needed hemmed by the next day. The lady who fixed them for me…read morehad them done exactly the next day and they were PERFECT!!

Drop my threads off when my machine was down.. lightening fast service and really well job.. cleanread more

Clean, nice, and efficient. My grandson dropped a jar that…read moreshattered on the floor, I spilled a bucket of oxy clean on the floor and it was a no good very bad day for us when we took camping gear + blankets to be washed here. The person working was gracious and helpful and made a point to change the trash bags immediately after we cleaned up the glass so that no one got injured. Even with our mishaps we were in and out with 7 loads of laundry completed in just a little over an hours time!

Superior customer service. Recently visited on 1/21/24 and upon trying to use the money changer…read moremachine to get quarters to wash my clothes the money change kept my $20 bill without issuing any quarters. I called the owner of the laundromat and he immediately apologized and drove 45 minutes to refund my money. I have been a frequent customer of this laundromat for years and this kind of customer service is what keeps me coming back. Thank you again to the owner for all of your help!

When I got there ur not allowed to bring the carts out to ur car, so when I went to take them in I…read moretriped over the thing that stopped the cars and busted my knee still did not get help but from another customer that was in his car and saw me fall .he helped me up. The next time I was there there is a note on door that said if u need help to ask the antend and she no I don't think so .I will never go back and it's the only one in Cleveland . This was at Cleveland laundry mat.

I had a special occasion pop-up unexpectedly and needed my suit cleaned within a few days. A…read moreco-worker recommended West Cleaners and said that they should be able to get it done quickly. I dropped it off on a Tuesday afternoon and asked how soon it could be ready. The lady working the counter was very friendly and said that while they usually ask for two days, she would try to have it done by the end of the next day and to give them a call then before coming in. So, I called back that Wednesday afternoon and it was ready. They did a great job with it and I appreciated how they were so accommodating in getting it cleaned so quickly.

I've used the wash and fold service 3 (4?) times and I love the quality and the fast turn around,…read moreand the low price with no minimums. However, there is no system in place to verify what items you bring in. (ie. They don't count the laundry with you or do a checklist you sign off on, or anything to make sure that what you drop off, you get back). First load I reported I was missing a sock, second load a dish towel and last load (yes, I know. But I really just felt like it was a huge coincidence) I left my own hand written inventory with them, which I could see that they referred to. So, today at pickup when I counted and found the pants short one pair (6 recorded but 5 in the bag) I called the main line again to report (which appears to be the manager and/or owner personal line) and was told that my inventory was wrong but they didn't tell me at any point because they "didn't think it would matter." I was told that they've never had to do a customer inventory before and no other customers seem to have this problem, I can come look through the small items they have that sometimes get stuck on the insides of the washer/dryers and see if my sock and dish towel are in there. ( So... things do go missing? I thought it was just me). When I tried suggesting to the manager that they do an inventory of some kind so there would be zero misunderstanding, I was told that the system of checks and measures they use (which is not mixing customer items) have been great, until now (me). I got the same flippant attitude when I called about the sock, and I felt so stupid when I hung up for even calling about a two dollar sock. Today when I called about the inventory discrepancy, it was clear that the manager was irritated and thought I was the problem. I've never threatened or complained. I've been kind, and have been trying to be helpful bc I really wanted to use this service. But no convenience is worth being condescended and gaslit over. Or, oh yah, having your stuff magically disappear.

Perfect! Exceptional customer service and she did a wonderful job! Definitely my new seamstress!read more

I'm from out of town and I needed to go there to help my sister with laundry on 8/9/26. My initial…read moreimpression was that the place is well located in a shopping area. Once inside we found a clean and well ordered facility. Staff greeted us and offered assistance needed. The machines were clean and worked well. Prices are comparable to other places I've used. It's a busy place but we all worked around each other quite well. All in all, I highly recommend Hometown laundry as a clean, safe, economical place to do laundry.

This laundromat is decent. It's clean for the exception…read morethat the first time I went the place had a puddle of water in the back. Other than that I've been back twice and I like going. It's clean and quiet other than a tv that stays on. They have small front loader washers and Large. Not XL. It's about $3 for small and $4 for large. The dryers are .25¢ for 6 minutes and offers 3 settings low- medium- high. This is my favorite laundromat so far. Also the last wash is at 9pm. So it's great for late night laundry.

Nice facility. We had to use this business while on vacation and it was very nice. A lot nicer than…read moremany we've been in.

The attendant at this laundromat couldn't have been more helpful. She was available for anything…read moreanyone needed.