Service is awesome. Can possibly save a few bucks going elsewhere but the selection and convenience…read moreof the drive thru is great!

What a great find in Reno! While out of town on a search for smokes I tried multiple cigar/smoke…read moreshops to no avail, then I see this place. This walk-in / drive through smoke shop most likely has your brand and @ a cheaper price. I'm happy I found this small but mighty place, Yay!

You want it they probably got it Call around a couple of…read morestore And they had what I needed Smile good Service good time Can't wait to slide back Take Care

I bought a Dr Dabber here and paid 411 dollars for it and when I get it home and try to use it it…read moreworks but the charger that came with it was busted and it was not charged so I couldn't even use it. So two weeks goes by and I finally get some time to take it back because I have my receipt and I didn't even use the thing and they would not help me at all. Kept my money and wouldn't even replace the charger. refused to get me in touch with his boss and basically told me to leave. I'm so mad! They basically robbed me for 411 dollars! If I were u I wouldn't do business with these people ever again because next time it might be u who gets robbed.

Great place for smokes best tobacco in town great prices friendly staffread more

In addition to the 2nd street review, they have a drive thru window that you can get the same good…read moreprices as the 2nd Street store without having to park and go inside. Great on wet, cold and stormy days!

Always a smile and great service. Love the drive through still feels like 80's! Great selection.read more

The guy that waited on us was very nice and he even gave us instructions on how to use the new…read morevapes we bought. We will be back in a couple weeks to get more vapes! Maybe even order some

From the owner: Elevate Your Experience: Why Smoke&Vape Hub is Reno’s Go-To SpotFinding a neighborhood smoke shop…read morethat perfectly balances top-tier selection, competitive pricing, and stellar customer service can be tough. Thankfully, Smoke & Vape Hub has cemented its reputation as the ultimate destination for enthusiasts and newcomers alike in the Reno area.Located at 1280 E Plumb Ln, Suite A, Reno, NV 89502, this local business offers a comprehensive retail experience for adult enthusiasts. Here is what characterizes their service:Quality SelectionSmoke & Vape Hub focuses on maintaining a diverse inventory of modern hardware and flavor-focused devices. The shop carries a variety of well-regarded industry brands, ensuring that visitors have access to reliable options for their specific preferences, ranging from durable high-performance mods to convenient disposable units.Loyalty RewardsRegular customers can take advantage of a structured loyalty program. This system allows visitors to earn points on their purchases, which can be redeemed for various benefits and discounts, supporting a more sustainable way to shop for essentials.Informed Service & EnvironmentThe staff is trained to provide information on the latest industry trends and product specifications.

No complaints. Brandon helped us out and was happy to provide info on happiest hour shots. We…read moreended up selecting 4 different to try at 2.99 The krave Kratom shots were reasonably priced so purchased a couple. Was bummed we missed thanksgiving sale or would of purchased higher quantity. Would be great to offer something to new customers... Signage needs fixing!! I only knew because we were in area and I used Yelp to find. Otherwise I Honestly would of overlooked it as an adult store.

They've got some pretty cool clothing. Customer service could use some help in that departmentread more

I've been frequenting Ruiz Cigars in Sparks for about a year now whenever I have a special occasion…read moreand would like to enjoy a fine cigar. The last time I was in, I joined their loyalty club. A benefit of this club is occasional text messages about upcoming special events. One such event was being sponsored by one of my favorite cigar brands so I asked my cigar-loving friends if anyone else was interested and one of them agreed. We decided to just meet there on the day of the event. I was a little surprised when I walked in and saw the store was empty, save for the man behind the counter, Steve. He must have seen the puzzled look on my face and asked if everything was OK. I asked him about the special event and he told me that was going on at their Reno store. Reno store?!? Yeah. I had no idea there was more than one. Since it was around rush hour and I was supposed to meet my friend here, I decided just to grab a smoke there and wait it out. When I informed Steve of my decision, he said their other store was "just down McCarran." I replied my need to relax with a good cigar far outweighed my desire to play Russian Roulette on the streets at rush hour. We both chuckled and Steve showed me to the humidor. I quickly picked out a few cigars from the beautiful assortment in their humidor, including one from my favorite brand. Once I paid, I settled down in a very comfortable overstuffed recliner and went through the ritual of lighting my cigar. I also took a minute to text the change of events to The Boss who responded she might drop by the store, too. She doesn't smoke cigars, but doesn't mind the smoke and ambience of a good cigar lounge. My friend arrived a little later and had the same reaction I did. When Steve delivered the "bad" news and offered to give him directions to the Reno store, I added it was "just down McCarran." Steve snickered and I explained the inside joke to my friend. A little while later, The Boss arrived. By this time, my friend and I were sitting in the lounge area enjoying a smoke with Steve. She say down in the recliner next to me as ked for the details of this change. I told her what had happened and it was my friend's turn to point out the other Ruiz store was "just down McCarran." This was how the rest of the evening went. We weren't the only people who thought the event was at the Sparks location and the "just down McCarran" joke lasted well into the night. A couple of other guys made the same decision we did and just stayed. Soon there was lively conversation amongst people who were, just a few minutes prior, complete strangers. That's the magic of a good cigar lounge. This is a local "chain," if you can call two stores a chain, and they stock a great selection of brands and include some hand-rolled ones made here in Reno. The prices are as reasonable as you will find anywhere in the area and the atmosphere can't be beat.

This place has great products & USED to have great customer service as well. Knowing that the owner…read morenow has more locations I suppose he is a busy guy. The guy at the store on Thursday 7/13 is such a lazy sack, didn't want lift a finger to honor the military discount the store has. No customers insight and still hesitant to push a few buttons. lucky for the owner it's not a physical job or that guy would be completely worthless!