I was sent flowers for Mother's Day and they didn't even last 5 days . The roses didn't open the fern was dry , the lilys which were closed upon arrival have not opened either . The bow that came on the vase was black and white stripes for Mother's Day ? My son is in the military overseas and sent these I was hoping for more from our local Clovis florist . read more

If you own a business and you are going to "proudly" put your name on that business and deliver a subpar product, you shouldn't be defensive and smug about a customer complaint. I ordered flowers through a third party that were arranged and delivered by B&B Floral, complete with a signed card on their own letterhead. The flowers that were delivered were a fraction of what I paid for and ordered, which was the PREMIUM option. There are three choices: Regular, Deluxe, and Premium (these are typical choices from any Florist.) They delivered the exact opposite of what I ordered. I understand that not every florist has the exact flowers pictured in stock, but this was just horrible. B&B Floral just pushed me to deal with the third party and not them. I understand that, and I did do just that. They put all the blame on the third party. They have to know that they are delivering a product that is absolutely EXTORTIONATE in price. I've ordered flowers five times in less than three months for people all over the Bay Area. Berkeley, two in San Jose, Oakley, and now this one in Clovis. I have ordered flowers directly from florists and from third-party companies for years. I ordered flowers from the same third party on Tuesday, February 24th, for delivery in San Jose, and the arrangement was beautiful. I ordered again just yesterday, February 27th (only three days later), through the same third party. B&B Floral treated me as if I didn't know what I was doing and didn't want to take any responsibility. I called them twice today, trying to be polite and telling them, "I'm on your side," only to be met with the statement that they would not take any responsibility. Again, I will say that if you're going to put your name on a product that fails miserably, you better expect the consequences, and you might want to rethink doing any business with that third party. After contacting the florist and the third-party today, I've only just learned that B&B floral told the third-party to place the order with another local Florist, after having the choice to make things right. Please see the pictures of what I ordered and what was delivered, and you can form your own opinion. Please note that I posted a review on Yelp for the flowers delivered a couple days ago to a different person through the same third-party in San Jose. Update to my review because they didn't add the pictures that I tried to include. They only included a picture that I added, as an example from a completely different florist. read more

Service and selection also variety of gift items and plants to purchase. Cute little shop in old town clovis. Also they specialize in wedding florals which I will be getting a consultation for my daughter's wedding next spring. read more

Shayne at B&B Floral I'm not normally one to do this but when I feel like I've been wronged and it might happen to someone else, I feel like I should speak up. I bought a flower preservation for my wedding bouquet. I bought it through B&B floral. It was to be dropped off the Monday after my wedding, November 6th, which it was along with another container of extra flowers I sent. I was told I would get my flowers in February. Communication was non existent. February 26th I hadn't heard anything from her so I messaged asking about my flowers. I was told that she was moving shops so my flowers weren't even started and she would pull my box ASAP and send a design and she would keep me posted. April 22nd I asked about my flowers and heard no response. April 23rd text her again. I was then told her shop had a massive leak and everything was put away. When I text her back It came to the point where I wasn't getting responses and went to her shop in person on May 11th. Where she told me she still hadn't started my preservation. Asked if I still wanted the ring holder because she didn't do them anymore. Mind you I've paid up front for all of this. She then told me There was a bride ahead of me, when back in February she was pulling it ASAP. She then told me it would be about another month. June 8th she told me she finished the other bride and would do a design for mine. When I got my design it had 3 roses from my entire bouquet. When I asked her to add more she added one more that was so yellow and dead I had her take it back out. There was no other option presented. When I picked up July 18th when it was ready I asked for the left over flowers. What I got was a bag with 2 roses and greenery. My ring holder has 2 large eucalyptus leaves blocking one side and a huge bubble. After about a week I decided to write her and tell her my issues with you my order and that I wasn't happy with it. She asked me to come to her shop August 8th. So I did. When I went to her shop there was a man there with her that came into our conversation about 2 min in. I explained to him that I wasn't going to speak to him. That this conversation was between her and I. I wasn't going to be teamed up on. We continued our conversation as he stood behind the wall. He then came out a second time because I had said a cuss word and told me not to cuss and I said ok I'm going to continue this conversation with her. He went back to hiding behind the wall. She pretty much told me I had a huge bouquet that took a long time to dry and could only tell me that all flowers dry different and mine disintegrated and all that was left were the 5 roses. When I ordered I was never warned that this might happen, also there are none posted on her site that look like mine. I told her that she needed to work on her communication. It also took 9 months to get my order form her. At one point I didn't think I was going to get it back at all. When I asked for half of my money back since she pretty much disintegrated my whole wedding bouquet that I can't get back she told me that she works just herself so there isn't anyone for her to email saying that I'm not happy with my order and no way to give a refund. I then told her yes YOU are the person that messed up and gives the refund. After that the man came back out telling me how he's stepping in and again I told him no I'm not speaking with him and getting teamed up on and he proceeded to tell me I'm not his manager and can't tell him what to do and continued to keep talking over me when I told him I wasn't speaking to him. He was yelling that she's been doing this for 15 years. Which if she has been doing it that long she should disclose this to people and also take accountability when she destroys something so sentimental that someone can't get back and make things right. I hope nobody takes their bouquet to her because she might just designate your whole bouquet because that's what happens and it's not her fault. read more

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Although the time frame was a bit longer than I had expected the floral preservation once completed was heart warming and beautiful!! It was of pure sentimental value that was a gift for my sister who absolutely thought the final product was beautiful and an amazing keepsake !!!! Thank you Shay !!! read more