Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

Pleasant to deal with, was available as soon as possible where others had to make an appointment a…read moreweek or so out. Dryer works great now

Carlos was friendly & very knowledgeable. He diagnosed my washer issue, explained the options to…read morerepair and got it handled. He was responsive & fair priced.

Carlos came out to repair my gas oven when it wasn't heating to temperature. Although, he didn't…read moremake it to my house at the appointed time, he still came. He knew what the problem was, checked the failing part, gave me a quote on cost of repair, all within 10 minutes. I went ahead with the repair and he wouldn't charge me until he made sure the repair was working, which it was. Carlos was very knowledgeable about what he needed to do, was very professional in doing it, and saved me some money in doing the repair. This is the second time I've used his services and will look to him again if needed.

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.

We had an issue with our freezer in which it was making a lot of noise and I feared it was going to…read morestop working all together. I called ARS on Thursday, they came over Friday and were able to replace the motor. Dimitri was very knowledgeable and explained everything to me before completing the repair. Excellent service and fair pricing. ARS is our go to for any future appliance repairs here!!

Dmitri Tupchik is an excellent service tech. He knows his stuff, even on appliance brands that are…read moreless common. He went through my stove complaints one by one with me and was patient and very knowledgeable. He soon had my stove working fully again! I would highly recommend this business to anyone needing service!

Casey was pleasant, efficient and knowledgeable. Will use in the future. Dryer fixed quickly.read more

I called about my dryer in the morning and got a call back from Casey just a couple hours later. He…read morewas able to come out that same morning, diagnosed the problem and was able to fix it right then and there! Very happy with the service,price and promptness. Would recommend Casey highly

My last service call was in 2016 and was 5 stars, and Patrick Reilly still gets 5 stars…read more My 19 year old dishwasher decided to squirt water on the kitchen floor. Mr. Reilly diagnosed the problem as a leaky housing, which costs almost as much as a new washer. He advised against repairing it. While he was here I asked him to replace the belt on my clothes washer. It wasn't spinning up to speed like it should. On examination, the old belt was starting to fail at the splice, so it was replaced. Now my clothes dry in half the time. Service was excellent. Calls were answered. Questions were answered. Arrival was on time as promised.

I called Reilly and left a message at noon, and Patrick was here by 3 pm. He diagnosed the problem…read more- the doors had sagged and weren't closing properly anymore. He fiddled with them and got them both to close properly. He also gave me some useful tips to try to keep this garage fridge working properly in the heat of the summer. I was very happy to have my fridge fixed, and to find someone who is so prompt, friendly and reasonable. I will definitely be calling Reilly for my appliance needs going forward. Thanks Patrick!

I hired D.C. Appliance repair to fix a leaking refrigerator. I was able to schedule next day…read moreservice which was nice. The technician, Andrew, was very nice, polite and professional. He was able to diagnose the problem just by me explaining it to him and had the problem fixed in under an hour. That is great service. Most appliance repair companies charge an initial house call with either a half hour or hour labor. Parts are always extra. Their housecall fee was the lowest I could fine plus they provide an hour of labor included. Lowest price plus great service. Will definitely use their company again. Highland recommended.

We appreciate the speed in scheduling of the service and the professionalism of Dominic. Grateful…read moreto have a new service company that we can trust!!

Jason was a very nice guy and knowledgeable but came and went and never did anything more than put…read morehis hand in the freezer to see if the fan kicked on. Tried to explain to me that my garage is too cold (never goes below 30 degrees) for my garage ready upright freezer is rated for 0-110 degrees Fahrenheit. Also explained to me that the freezer was a little to pack and not circulating the air which is causing the thawing/not freezing. Freezer isn't more pack then it usually is the last 5 years we had the freezer. Also, I told him I've been hearing a very audible clicking, like a relay or something trying to turn on, since the freezer stopped working. He brushes it off and says it's the compressor even though I never heard it THAT clicking before. Took his advice and freed up some space to get air circulation and the following two days have been in the high 50s and 60s so garage isn't cold. Still broken. $140 diagnostic fee for 10 minutes for him to touch the compressor and feeling for air and brushing things i mentioned off aside. 2 star for a very nice guy.

I honestly didn't think Sears existed anymore…read more But I wasn't able to find a repair person for my fridge. And I didn't feel like purchasing a new unit so I stumbled upon this service. Simple to make an appointment Connor showed on time. He was kind and understanding of the situation. Fixed everything promptly and only charged for the initial onsite fee