Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

Wonderful experience! Our microwave (an expensive GE profile) stopped heating. Joe from Capitan…read moremade it out the next day to diagnose. While we needed to order the parts, he came back and put them in. I would have loved it if the diagnostic fee was put toward the total fee like other companies do, but it wasn't a deal breaker. We needed a working unit and the turn around time, communication and made this worth it to us. We will definitely use Capitan again if we have issues with any of our appliances.

The oven went out and they were the only repair company to respond…read more It took awhile for the parts to come in due to transportation delays tied to Covid. The technicians arrived today and replaced the malfunctioning part and we are up and running. They were professional, courteous and efficient. I highly recommend Mr. Appliance.

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

This store offers both appliances and some furniture. I will say their selection for appliances is…read moregreater than their selection of furniture. I decided to buy a BRAND NEW LG washer from them, listed at $500. We decided on this one because it was new with the packaging as well as it coming with a 1 year warranty. All together my total was $570 which included taxes and delivery. The delivery man was about an hour late to delivery. I had to call the store owner only for him to tell me the delivery man was lost and he gave him my number, I asked for the delivery man's number. After speaking with him he arrived within a couple of minutes. I wasn't sure why he didn't just call as soon as he was lost because he had my number from the order form. He also showed up alone with no moving help, so my stepdad had to help move. If he hadn't have been there, there's no way the delivery man would have made it in successfully. He hooked up the hoses but didn't stay to allow us to make sure everything worked okay. Thankfully it did so there were no issues with that.

I just love this company years ago I bought an electric dryer and it was the best one I have ever…read morehad and my washer had issues so I gave wash& dryer to granddaughter I went a bought a matching set very nice clean and works great it is energy efficient so I wasn't sure if it worked right or if I even liked it but Michelle called and calmed me down explanded to me how washer was working and was here the next morning to make sure I had it figured out and was getting along with it I'm pleased to say I really do love the set and it works great thank you for everything and have a great Christmas and new year sherry david very happy customer

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

If you need an appliance and want to buy used, this is the only place in Indy I would do that at!…read moreTrustworthy and good value!

Our Samsung dryer started making some pretty awful noises, and after one failed DIY attempt (plus a…read moreziplock bag of "extra screws" ), we knew it was time to call a professional. Broad Ripple Appliance came highly recommended by a friend, and they absolutely lived up to it. Scheduling was quick and easy, I spoke with Brad, who got me set up for a next-day appointment. They do charge a standard $70 diagnostic fee, which felt fair. Brad gave me a heads-up call before arriving and showed up right on time. Even better, he came fully prepared with the tools and the replacement part needed, so he was able to fix the dryer on the spot. You can really tell he takes pride in his work with great attention to detail, and he even shared some helpful maintenance tips for the future. Best of all, the dryer was fixed the same day, and reassembled properly this time, with no "extra" screws left behind. Fair pricing, friendly service, and high-quality work. They do accept credit cards, but recommend cash or check to avoid a 3% fee (which gave me a reason to dust off my checkbook). Highly recommend, and we'll definitely use them again--hopefully not anytime soon!

Amazing service!!!! I called Brad about a busted belt on our dryer.....he was at our house within…read morethe hour, fixed the belt and even did some other maintenance for free. And their prices are best in the area. I would highly recommend using them!

Great selection and variety of products for sale. Much less than new prices and great quality…read moreproduct names.

From the owner: Locally owned new and used appliance store. All items have a 30 day warrantee.read more

I do not recommend this service to anyone. They are not professional or reliable. It took 3 weeks…read moreto schedule service. The day of the scheduled service and they call to cancel without reason. The entire experience was a joke. I should have read the reviews....

I have had multiple dealings with Rob…read more I purchased a washer, dryer, stove and refrigerator for a property we flipped. Also purchased a washer and dryer set for my home on a separate occasion. I have had two service calls on a refrigerator and a freezer with them as well. The owners humor is fantastic and they will find you what you need at a reasonable price. Honest and fare pricing is what these guys are about. They do have a varying selection and are someone I do recommend for sure