I have been going to this hardware store for 20 years. While there are two larger big box hardware…read morestores in town that I frequent, Ace is the place to go for specialized tools, fittings, advice. I go here when I need a certain length of chain cut for my fence, or if I only need a few nuts and bolts for a project instead of a pre-packaged bag. I always get prompt, friendly and professional assistance here. One employee stands out, and that is the tall German assistant, Edgar. That man certainly knows his way around tools and other areas of DIY. While many prices are higher than at other larger hardware stores, the quality of product and service here can't be beat. Even the garden center has plants that are not over-fertilized so that when you take them home, they die from nitrogen withdrawal. Most plants I get from Ace survive and thrive.

I pledge from now on, whenever I need hardware, to check here first…read more Reminds me of old Everetts Hardware in the old town square where I grew up, the friendly atmosphere. I think those who know their stuff tend to gravitate towards working at places like this.

Wonderful clerks and salespeople that will help you find anything you need or are looking for!read more

As an electrical contractor I have used ace hardware in Bisbee since it opened…read more I was in a transaction with the cashier. I was asked to turn off my music because it was too loud and she couldn't hear the person in back. I gestured" what" and told her.I couldn't hear it. The employee..(bell) ..in back decide it would be appropriate to step out and call me a duche bag as im leaving I contacted kathy the owner. She decided it was acceptable and asked me to return to the store (when bell and Beth are available) to accept an apology. I declined... because it's simply unacceptable behavior that reflects the owners standards of/ "Ace is the place with friendly /helpful employees

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

Large selection of guns and ammo at great prices. Support staff at the gun counter are very nice…read moreand use tablets to complete gun purchases. Cut down on your wait time by using your concealed , carry permit.

So I went into the store once again. Told them the web site shows you have them. (223 Reloading…read moreDie) Was told if not on the shelf we don't have them. so, I came home on I was able to get back online to the web site to order. It did not show the plastic case so not sure if it came with one or not. I called the store and ask. I was told yes it comes with the storage case. Went back on the web to order and then it happen again. I am BANNED. I called the Sierra Vista store again. Told them what happen, and I would like them to order it for me. I was told that can't order anything. The store only gets what they (Corporate) send them. So much for shopping locally. I had to pay $3.00 more and got it off AMAZON Prime. Will be here Wed. No shipping.

Congratulations Lowes! Once again you've shown us that you're still mismanaged and could care less…read moreabout doing the simplest things. And with all the technology and resources available to you today.... Why is it that after 24 hours my order hasn't been processed for pick up? The damn notification said "you were right on it!" Then you tell my paid crew that "we can't find the order!" I sware Lowes. You send more big wigs to each store for stupid a$$ walk throughs on layout of product placement, WHEN you should be doing an assessment on leadership function and customer satisfaction! This is why many, including myself, shop primarily at the other two box stores.

I used to shop at the other home improvement store in town until my veteran's account was deleted…read more I now shop here. I've always gotten excellent service here from everyone. Six months ago I came in to look at eggers to drill for posts. The employee looked up the Craftsman model that I wanted, printed out all the information on that tool, but it was not in stock so I ended up ordering that online. I mostly come here for the plants. They clearance mark their plants when they go out of season and I have bought quite a few that have survived in their new habitat (my front yard). Their plants are cheaper than that other place.

Excellent service the Larry the mgr I believe came and made everything right so I didn't have to…read morewait to do my chores !! 5 service !

Needed to make some keys, so we stopped at home Depot and two young man seem us trying to figure…read moreout how to make them . So they stopped to help us and made the keys for us. They were so nice

Great store, always has what I need in stock. I've never been disappointed with the service I've…read morereceived. It's my go to store for tools.

We have the best Harbor Freight Tools store in Arizona. The store is well-stocked, organized, and…read moreclean. The staff are very friendly, knowledgeable, and helpful. On a recent Friday night while a friend and I were picking up supplies at multiple hardware stores simultaneously for a large project we were starting the next day, I was fortunate to be the one picking up the needed tools at Harbor Freight. Their app showed that they limited stock of a tool that was key to our project (it also happened to be on sale). When I got there 10 minutes before closing, one of their associates looked in their system and saw they only had one left in stock, pointing me to the aisle where it was normally located. When I couldn't find it, they helped me check the end caps on all the aisles, locating the one tool they had in the store. They then helped me make sure the accessories I was buying for the tool were the right ones.

Vehicle smart key replacement while you wait. Don't go to your dealership for key replacement or…read morekey duplicates. Very competent locksmith period! Duplicated my key for far less than my dealer quoted to do same. I highly recommend this business.

Dont waste your time with this business. They ordered the wrong key, took 6 days to order the…read morecorrect and didnt even finish the job. Ended up getting it done else where in town the same day and half the cost. Sean and employees are great, the owner is a scammer with dog water attitude. Glad I took my business elsewhere!