Horrible experience--stay away from this company…read more
I provided all the specifications for a large job, including:
* 12 rods
* 1 large mirror
* 1 TV mounting
I even included the weight details to ensure they sent someone qualified.
The first person they sent was an older gentleman who was unprofessional and unable to handle the job.
The second time, they sent a man and his niece, who took three days to complete the work and caused significant property damage. The niece, who was not qualified, struggled to hold the mirror and almost dropped it on my husband while he and my mom stepped in to help. Instead of assisting, she just stood there watching.
They worked sloppily, dropped tools on my engineered wood floors, and generally lacked the skill to do the job properly.
When I disputed the charge with Fixttman, they threatened to come after me for the money, even though I needed to hire drywallers and painters to repair the damage they caused.
One subcontractor even threatened to enter my home with three men, forcing me to call the police. On top of that, a Fixttman agent also threatened me.
This company operates fraudulently, hires unprofessional workers, and offshores their customer service calls to agents who falsely represent the company as legitimate. In reality, it's just someone in Texas hiring unqualified workers and overcharging customers.
They also tack on hidden fees, despite their workers being unprofessional and unskilled.
Avoid this company at all costs, especially Justin from Nix Constructions.
-responding to the owner who also threatened me,
-the crew smelled strongly of marujana.
-the had changes, because the put the rod in the second room without asking which height, just assumed it was the first room height.
-secondly had no level so their work was never was straight (admittedly, some ceiling was not leveled) but if he's an expert he would know how to adjust accordingly. every time I would come into the room the brackets are not straight. they still are not!
-the drywall patch they used gun caulk, which I provided for them, and did not sand or paint before leaving, even though he said he would. This company is a joke. Fair warning: this company is a fraud do not use them
Even the police, when they came to see the work, when I called them after the threats I received from both Justin and the company, said that the work was pretty bad.
-I paid Justin full price for the artwork, I asked him to hang it via Zelle. no one is running away from payment, but you do not under any circumstances pay for bad work.
-if this company was legit, they would acknowledge the bad work, instead of asking for payment
-The technician spent 3 days because he had an untrained niece with him. How is a young girl supposed to be able to hang a 100+ lbs mirror.
-Justin, the subcontractor started threatening me calling me "interior designer my a$$" even though that is my profession and the home is for clients arriving Friday into their home.
-the agent who called me claimed he was a lawyer and also threatened me.
-these people are trying to make it about me not wanting to pay, but please see their work. this is only half of the photos.
-this will be a civil matter taken to dispute these people are not anyone you should ever work with.
- and these people are not to be trusted
