People are chill and good thca. Non counterfeit products unlike some places around here...

If you smoke cherry djarum clove cigars like I do - this is my go-to place for that because the smoke shop up by Target is ALWAYS OUT. Pros: + A really cool store, lots of locally blown glass in cases around the store, and a wide variety of vaping, smoking and hookah-ing products! + More wraps and rolling papers than you can think of + Cigarettes are for sale here as well, including the DJARUM CHERRIES! + They offer discounts through a rewards program Cons: + Super over-priced + Douchey store-employees + Takes forever to be helped Now let me touch base on the store-employees issue real quick, because I'm sure it sounds like I'm being a jerk. 9 times out of 10 that I have visited, it takes at least 5 minutes for anyone to notice that I'm standing in front of them, waiting for assistance. I have purchased four different products based on their recommendations, but nothing ever works like they say, pieces that are 'supposed' to fit together do not, and I have just been wasting money, since they don't take any sort of return or store credit. I have walked out with a very broken/cracked water pipe that was around $120, and the person who sold it to me was the one that looked it over and ensured me it was good (I wasn't very knowledgable at the time) and then when I got home it leaked everywhere and they didn't do jack about their garbage product. I could go on... and on. Two stars might be too much, on second thought, I'm giving them one and will just go to another head shop for all my smoking needs. read more

This is for Menomonie store...I'm sure Eauclaire is great. The Menomonie store is by far the best one in the city. TY for opening it. Neat clean Phenomenal CS. I don't feel like I'm in a storage unit of a hoarder like the other places here in Menomonie they Sounds like no sale lol. You must go to Azara in Menomonie read more

After attending and giving a poor review I was contacted by someone who claimed to be the manager. She said she would make inquiries about my review and email me back. That was 5 months ago, if the management can't be bothered, explains why the staff suck on customer service. I reiterate, poor expensive product, poor customer service means you lose me and all my buddies as customers, go to iconic vapes, they really look after the customer to ensure repeat visits. If I could give -1 score I would. read more

Pros, Nice selection of vapes and juice. Cons, Over priced on vapes and accessories. I purchased a SMOK pro color there for 119.99. I went to stockdale in menomonie and they were 40.00 cheaper on the same vape. 79.99 was their price. That's just highway robbery they are pulling in Eau Claire. It's a shame, cause I liked their stores. I'll never go back since they are ripping people off. read more

I'm 54 years old I went to the water st. store with my 18 year old daughter, when we approached the counter to ask questions about a vape we were both asked for id's. Come to find out she didn't have hers, so at that point the employee behind the counter berated us like we where little kids. So I said to the counter person I was buying the vape for my wife as a gift. I was told to leave the store and not to come back, "because he would remember me" like I was criminal or something. If you want to make a purchase for these type of products head on down the street to the ORIGINAL Truckers Union Head Shop and be treated like a customer should be. Azara shame on you and your employees, I will never shop in your stores again. My recommendation is stay away we don't need businesses like this around there. read more