Our pool contract was signed at the beginning of August. We were told that the pool construction would take about 6 to 8 weeks, but we could probably be done closer to 6. We started the pool dig on August 18th and finally got plaster on October 29th. It took 11 weeks for completion. We were over promised and under delivered throughout the whole process. The rebar started on Aug 21st; on Aug 24th, the pool was plumbed. On Aug 25th I was told we were on the list for gunite and that the only company that they use was a week before they could make it out to the job site. On Aug 31st I received a message from Levit stating that I had not been forgotten about, and he was still waiting on a legitimate answer from the gunite crew as to what date they would be coming out. On Sept 4th, the pool was full of rainwater. Sept 4th I was told that we were put till the next week at least on gunite. On September 14th, the crew for gunite finally showed up and the hole still had water in it and the rebar was all sunken behind all the mud. My husband was concerned that the gunite would not be done correctly so we refused the gunite that morning. Levit was supposed to be there at 6:00 am when the crew got there but he was not there. On Sept 16th, I received a message from Levit apologizing for the delay saying that it was their intention on Sunday (The day before the gunite) to get the pool ready as much as possible. Somewhere between Sept 16th and October 1st we finally had gunite. They had ordered the wrong pool tile, so we had to wait for that as well. There were many issues along the way. First, they installed the wrong filter system, the sprinklers and dirt spreading seemed to be a problem getting them done, our pool was supposed to have an autofill system that was forgotten about when doing the pool and had to be done later. Now after the pool is done and they have all their $$ when we have an issue there is no quick response from anyone. We have an issue heating our pool, it is not doing what we were told it would do during pool school. Had their own guy Marco, not told us it would work this way we would not expect it to. In the end we have a nice pool, but geez if you are looking for a smooth process with service after the fact, I WOULD NOT recommend Azalea Pools. read more