The tour was great. The promises were great. The reality was POOR. After several visits and tours,…read moreI placed my mother at the Bridges. Carers were there as a job. Not a vocation. They would "check in" on my mother, but then not come back to bathe her or assist as they promised . She went 6 days with no shower. I had to call. The room cleaning was a hit or miss. Picture a reluctant teen forced to do chores on a Saturday, then you understand. The "gourmet" food was soggy salad, cold main course and veg cooked so long it was no longer green. The dessert was yum. It occurred to me the second floor dining room may get hot food as they are served first. so if you are there, go upstairs. I witnessed residents complain about the food, some "lucky" patrons had their food reheated via the microwave. The server assigned to the area I was in was so rude to a resident that asked for a straw (several times) that I asked her if she was alright. I thought a bad day was the reason for her surliness. She informed me she was fine and that everyone wanted her to fetch stuff for them. (Like do her job?!?) I am still waiting for my beverage (I had to pay 17.00 for the privilege of dining with my mother) This was sad as many residents gathered up to an hour early to wait my dining doors to open. The van, a plus for me I thought, to take mother to the doctor, was never available. Even with 3 week notice. No doctor trips, no grocery store. Just used for outings that you had to sign up for. Limited capacity. Her medication was crazy. They promptly took it all away, reordered generic (she had not used the brand new 3 month supply yet) and of course billed us. I was confused. I asked. Still confused. So many meds were ordered and reordered. Why?!? The pool, nope. Cannot use. No life guard. They were refurbishing the pool for access, never saw that happen...yet they failed to mention this on the tour. The bright spots at the Bridges were the maintenance guy. He fixed and repaired and was so nice about it. The lovely woman who did the laundry. What a blessing she is. Kind and sweet. So I took my mother out of there. She was losing weight, was unhappy, was unclean, I was having to clean her room and still taking her places. I was still missing work. I was assisting the assisted living facility. Care: she was inside and safe. Best I can say.

I have to say I only came here because I was in a craft fair here…read more I must say from what I saw it was a beautiful place. The staff I dealt with were all very kind and friendly. The best part was meeting some of the residents. I so enjoyed talking with and spending time with those that came over to the fair. With my limited experience here, I would definitely recommend checking out this place if you or a loved one is n need of an assisted living facility.

My children have been attending since Kids Place opened almost two years ago. The center is clean…read moreand well maintained. My kids love going to PPEC. My kids absolutely adore the staff, they are truly an extension of our family. They help with transport to and from a variety of therapies and specialist's appointments. I never have any issues with communication, it is quick and easy to reach them. I don't know what we would do without this place. They are an absolute blessing to our family.

Kids Place is outstanding! The facility is consistently kept clean and well maintained. The staff…read morehave great communication, from the drivers to the nurses. The owners are also very easy to approach as well and have been happy to help with concerns or needs. The nurses and staff have been very attentive to the kids' needs and provide a detailed daily report of how their day went and what they did. They've made sure to provide varied meals throughout the day and snacks, so I never have to worry about them being hungry or left unattended. I also love how they make each day enriching for the kids by having fun activities and events to look forward to. 100% without a doubt trust this staff and their care for the kids!

The staff is amazing, comforting and truly cares about the patient and families during these tough…read moretimes. RX is administered exactly on time, bathing and all comfort measures are top notch for your loved ones. HIGHLY RECOMMENDED Longer review coming in the future once our loved one crosses over.

I am under the care of Hospice in Sebring Fl. I would like to thank Amenia.Danelle, and Pastor…read moreScott for the wonderful help that they provide me. *****

AUS Senior Living is Bartow's home town senior living community. The staff is professional and they…read moreare always making aesthetic improvements to the community. Most importantly, the care is excellent. For aging adults in Bartow, AUS is "home." I am happy to refer families to AUS!

The staff and community are great! They really put the residents first! The desire to provide care…read morethe Australian way!