Bought an Ukulele yesterday at Gray Dog. I take lessons there and received a discount on the…read moreinstrument. Great, pricing, and customer service.

Very knowledgeable staff. I needed information and shipping advice and they were able to provide…read moreboth. Parking is reserved for their shop on the side of their building, which is helpful considering that they are downtown and parking can be sparse.

Geniuses work here. We had my grampa's fiddle put back together and were advised against expensive…read morerestoration if we were not going to play it, so they are in it to help others - not just make money. But we also learned so much about violins and guitars, while there. We highly recommend this place for repairs.

The guitar Luthier I normally use was not available, and I urgently needed some work done on my…read morebass. Being fairly new to this area, I did an internet search and found Mercy Guitar and the Fiddle Doctor. I brought my instrument to their shop and received a wonderful warm welcome by two fine fellas - Daniel (working on a guitar) and Doug (working on a violin). They was busy but not too busy to greet me, assess my needs, and provide me with a good price to solve my instrument issues. 48-hours later my bass was ready for pickup. I took my baby home, and the next morning I gave it a go. It was 99% perfect. There was a slight buzz on the open g-string. "No problem!" Daniel squeezed me in and immediately took care of that buzz while Doug educated me on the finer points of classical stringed instruments and recommended a violin teacher for my 8-year old. My first experience with Mercy Guitar and the Fiddle Doctor was outstanding. These expert repair gurus provide friendly, top-notch service at competitive prices. I give them two slaps up! Great shop! Great people!

This place is very affordable and Jay and his employees have always been professional and helpful…read more I've shopped there for years now purchasing all my sons instruments including his first drum set and keyboard. Would recommend!

I stopped by this guitar store to ask about the Alvarez guitars they carry, specifically the $699…read moreones on the wall, wanting to know if they were solid wood. Both employees insisted they were. I pushed back, explaining that guitars under $1,000--like these $699 models--rarely have solid wood throughout, and asked for proof. The grey-bearded man-boy barked 'Yeah, they are!' in a smug, puffed-up tone, like he'd just solved the mystery of life. The other employee, who was kind and actually helpful, pulled up Alvarez's website. It showed the top as solid spruce but listed the back and sides as just 'African mahogany'--no 'solid' in sight. As he read this out loud, the grey-bearded man-boy, strutting out for a cigarette, tossed back a sarcastic 'That's weird,' thinking he'd scored a win and shown me up, his little brain buzzing with misplaced triumph. The helpful guy then called an Alvarez rep, who confirmed these $699 guitars have laminate back and sides--not solid. 'African mahogany' is just a slick marketing trick to dodge saying 'laminate.' The grey-bearded man-boy wandered back in, heard the rep set the record straight, and--surprise--said nothing. No apology, no hint he'd registered his blunder, just blank-faced denial. This place employs a clown who can't tell laminate from solid wood, struts around like he's a genius, and folds like a cheap lawn chair when proven wrong. I'm out--spend your cash where the staff have a clue and don't act like overgrown toddlers playing expert.

I went in to get a guitar strap for my sister for Christmas and John was super kind and…read moreprofessional in helping me find one! The one I found didn't have a price tag on it and generously told me I could have it on the house! Great selection of instruments, accessories and anything related to music you could want! 5 stars all the way around!

Wow, just wow! This is by far the best music shop around. John has a heart of gold, with a…read morededication and commitment to the local community. I have seen first hand, time and again, John give away instruments. Chris and Jack are always helpful, and greet every customer. This IS the place for the perfect atmosphere. There is no drive or big push for sales, so there is never any pressure. Great job, and keep up the great work!!

Chris took time out of his day when I stopped by and was so helpful and knowledgeable helping…read morerepair my 40 yr old bridge. Experience and skill like this are a treasure in our community!

I have had setups in the past, and have tried tinkering with it myself. After messing up a Fender…read moreStrat, I brought it in and they made it feel better than new. Best setup I've ever had on a guitar, and will definitely be bringing in the others soon. The amount of work they put in is above an beyond at a fair price point.

Tommy Rocks is a very unique store to visit. There vintage vinyl, patches, stickers, signed…read morephotos, and of course Ukulele's. I enjoyed looking around and finding treasures. The employee was super friendly, and helpful. Next time you visit Jerome stop in and see for yourself.

Great guy, and the tiny store is packed with everything needed to rock out. He also has the…read morelargest selection of ukes in Arizona. Steve, the drummer.

George is great! A better guitar teacher would be impossible to find. He works very hard to…read moreindividualize lessons, and does a great job of making them fun and interesting. It's every student's dream to be able to learn something and have it be fun along the way, and still come out feeling like they've gained all of the skills they wanted to at the end. George does a great job making that possible.

From the owner: Whether a beginner or performer my guitar teaching program offers not only locally one-on-one…read moreprivate guitar lessons (Sedona, and Anthem - North Phoenix), but also, by using a webcam via Skype (a free PC to PC service... that I can help you set up), you can still receive live private one-on-one instruction in the comfort of your own home, or virtually anywhere there is a good internet connection. Over my 30 years of teaching private guitar lessons I have refined and developed my own step-by-step program that's practical and easy to follow. I really enjoy teaching a variety of styles and watching each students hidden talents unfold and I have literally taught students one-on-one all across the world. In addition to the live one-on-one Skype lessons my service also includes a few free extra useful learning aids, such as PDF formatted music transcriptions in both notation and tab, plus audio and video recorded breakdowns in the form of MP3 and video file downloads sent to your email to view or download at your convenience. Check us out on Facebook under Southwest Guitar Instruction

I've been with Daniel and Doug for more years than I can remember. Prescott is very fortunate to…read morehave access to this level of care for stringed instruments. I just had a tuner on my 1978 D28 freeze up and was thinking it could take a good while to get it replaced. Daniel had a replacement in the back and fixed it in 15 minutes. If I had a $20,000 instrument I'd have no qualms entrusting it to Daniel or Doug.

From the owner: I do any stringed instrument repair. I started doing repairs 20 yrs ago with Freddie Cisneros and…read morehave loved every minute! Come check out my work, I would love to make you and your instrument happy!