This company is outstanding in customer service. Tony and his crew went out of their way to…read morecomplete the job to our satisfaction. Unfortunately we had a mess in our basement, lots of issues. Tony made sure every problem was corrected, in a timely manner. The guys that came to work were pleasant, respectful and a lot of fun. They represented their company as trustful and knew what they were doing. We personally recommend this company to come to your home and get the job done. Thank you Tony at Erie! KEN AND DEB WILLIAMS

We had a crack in our foundation repaired and two window wells dug out for better drainage. The…read morecrew sent this morning was great! Tommy called before their scheduled time to make sure it was ok to arrive earlier than planned, him and the crew with him went above and beyond our expectations. Not only did he attempt to find covers for our wells at two different stores but he made sure he talked us through the work that they did today. Tommy's demeanor, positive, and professional attitude was noticed and appreciated! I did not speak with the other workers but they completed the work quickly and efficiently. It is the simple things like rolling up the electrical cord and pump for us that were in the window well for draining purposes, and they made sure the gate was closed. Across the board they did a fantastic job!

From the start, once they began work there was no vacuum system, tarp, or anything keeping dust…read moredown, the entire house was covered for weeks. They finished the work and shortly after we noticed our newly installed carpet was absolutely sopping, we called and explained and they came out and tried to say it was the window leaking (which is above 6" above grade) and they never mentioned it could possibly have been a problem from the start. Called multiple times and you talk to one person just to get told oh someone else will call you. Had to end up paying someone else to come actually waterproof our basement and fix this BS companies work. "Lifetime warranty" is pretty much worthless if they deny anything they did is an issue. Spent $4400 for this company to rip up my drywall, tear up my floor, leave my home covered in dust, all for it to have the EXACT same issue as before the call. This video is a good 36" from said leaking window and in the exact location they installed their system. Call literally anyone else, because you'll have to anyway after using them.

Despite our having a little house, NOVA treated our needs just as professionally and courteously as…read morea multi-million dollar client. We were given a time for a survey/estimate, which they kept on the dot. The survey/estimate was for a worst-case situation, which assured us they weren't out to gouge us. We found their price reasonable. An appointment was set, and they kept that to the dot! They called about a half hour before showing up. Employees were well prepared, got right to business, and completed the project in the estimated time. At all times the workers were totally professional! They set times to return to check on the work. Again, on time. Again, completely assured and professional. There were no hidden fees or any unbusinesslike practices. This is an utterly trustworthy, bonded business that puts the priority on their customers. They didn't leave us hanging or put us off for more lucrative clients. Our crawl space is now sealed, dry, and our foundation is balanced. Yes, we recommend them wholeheartedly!

Choose a professional establishment…read more Day 1: They broke a water line and left it spraying all over the joists and dripping from them. Crew left didn't say a word had no idea there was a problem until I turned on the kitchen sink. I had to go purchase the cap and cut the line to fix. Day 3: They broke the Refrigerators water line and it leaked out onto the floor or I would of never known. Then, I had to buy a new waterline for my fridge and replace it and of course the new line was larger. Day 5 and beyond: They came to fix stuff but never finished the job. I finished the work they left undone including buying elbows, piping and other parts and pieces. They never paid me for my labor or a single part or piece I had to purchase to fix their mistakes. The best thing was Easter when the sun came out and my family went outside and found all the cigarette butts in the grass and the mulch. Do yourself a favor and go with professional establishment I know I will.

It's been nearly 5-6 years now since we last had water and had Illiana Basement Waterproofing &…read morefoundation support repair our leak from a foundation wall. I called them back due to a small leak that was just starting. The Leaky Professor and a crew of 4 workers came out the same day. They re-dug the foundation - resealled over 20 feet X 4 feet of foundation, set new drain tile and down spout catch basins and set up dimple board and all new fill, sand and stone. They informed me that it was part of their warrentee to repair a leak that returns.... It's amaizing to still be able to find honest companies that stand behind their service and warrantee. Workers were here for 3 days and even worked in the rain. They were neet, respectful, very knowledgable and empathetic to our needs. Work site was clean of debre and even cleaned up our sidewalk better then we had it. We highly recomend the Leaky Professor and Illiana Waterproffing.

From the owner: Basement Waterproofing. Foundation Crack Repair. Internal and External Drain Tile Systems. Sump…read moresystems. Crawlspace Encapsulation. Foundation Stabilization.