Great service, and people!…read more I ran into my first major issue with my car since being out of warranty, and the dealership wanted $209/hr to diagnose the issue. Then they wanted another $870+ to continue to investigate it! I found Stewie's and within a half hour, they were able to tell me exactly what was wrong with an estimate for parts and labor. They gave me a short term solution until the parts came in which worked great. Derek and the entire team were respectful, answered all my questions and showed me what was going on. I will definitely be going back. FYI: They balance wheels, have a Wheel Alignment Machine, work on hybrids and full EV's. Thanks to MA Right to Repair, they also have all of the technical resources to work on any make and model.

Absolutely amazing service/people. Felt like family. Did an oil change and installed a bracket for…read moremy license plate. Customer service was top notch. People you can trust. Save time and take your car here.

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

Excellent customer service and knowledgeable staff keep me coming back when I need tires and an…read morehonest opinion.

Once again the entire experience was an A+. They got me in and out within 24 hours of my car…read morebeing towed into their shop while other places told me they couldn't look at it for 2-3 days. Dan went above and beyond to get my car up and running, explained everything completely and at a very fair price. Sullivan of Stoughton is now my go to place for all automotive service and I will definitely recommend them to anyone who asks me.

Was at the Randolph location today; Great service, dealt with Todd via phone and met him in person…read moretoday. Very professional, personable. Great experience- I will be back.

I bought 4 tires for my VW Passat here 2-3 years ago. I've been very happy with the tires but…read morerecently one got a nail in it and another developed a slight leak from normal usage. I tried twice to have them repaired at Town Fair Tire and was turned away both times. So, I called up Pete's and told them what was wrong. Not only did they take me the same day, they did the work for free. I should have gone to them in the first place, would have saved myself time and aggravation. I strongly recommend buying your next set of tires from Pete's and having them do any maintenance. In my experience, their prices are fair and customer service is solid.

A great spot that wasn't pricey, and took their time to explain what was going on…read more We have a pretty new car that was not able to be aligned. The head guy took his time to explain what was causing this issue. When I went in to the dealership, I knew what the problem was, and was able to be very succinct about what needed to be done, and that solved it. If this car wasn't still under warranty, I would definitely trust them to fix it for a reasonable price, and good quality work. I will definitely be coming back!

This is a wonderful auto service shop! They are organized, friendly, honest, and fairly priced…read more They provide ride service and loaner vehicles too. I can only speak to this location, but I have no doubt that their other locations are great too!

Stay away from this place. I scheduled an appointment, arrived on time, and it still took four…read morehours to change four tires. If it's going to take that long, what's the point of scheduling an appointment at all?

I had such a great experience today with the Braintree location. The associates there are all very…read morekind and friendly. Nate assisted me the most this afternoon and he was efficient and knowledgeable. He went above and beyond to assist me with my tire replacement. He has excellent customer service skills and he was very personable. I felt the cost was very reasonable, especially since this wasn't something I planned to have to deal with today.

The owner is top notch. They work on my wheels was nothing short of amazing. They looked brand new…read morelike I just bought them at the store when they were done and they were pretty scuffed up. Thank you Sam. You're an amazing hard-working businessman thank you Neil.

Had a very minor issue that they probably spent 15 minutes on. Labor was very pricey compared to…read moreother places, but I needed it fixed same day, so I paid a premium for the time convenience. The guy I dealt with was pretty sarcastic, bordering on condescending. The quality of the work remains to be seen.

I dealt with Jesse who was very professional and helpful with my flat tire situation. At age 72, I…read morenever have experienced a flat tire, and was quite upset. He was very kind, understanding, and helpful.

Extremely slow workers. No sense of urgency whatsoever. Waited for an hour and then had to leave…read morecause I couldn't stay any longer.

New tires on an FJ Cruiser. The tire recommendation they…read moremade was spot on. Installation flawless, balancing perfect, my truck has seriously never been this smooth before. Couldn't be happier, would highly recommend.

called to have a new tire put on my rim as i had gotten a flat. They said they couldn't help me as…read morei told the guy i bought the tire online. He didn't let me finish i bought it from The Tire Rack, a company that sells excellent product. The new tire was over 200 dollars and it matches the other three on the truck. I needed it put on my five hundred dollar rim and balanced. The guy immediately dismissed me as some yahoo who bought a fifty dollar death tire online. I took it to another tire shop and it was put on and balanced and they even took off my spare and put on the new tire!! that's good customer service and i didn't care what it cost it was very convenient. The guy was dismissive and a jerk. I thought you were a tire company ?? here's a tire i'll pay you to put it on a rim and balance it and if you could put it on my truck!!' simple right Oh i have to pay 20 percent mark up and buy the tire from you!! no thanks

I just started using Mass Tire a little over a year ago for our tire needs for 3 family cars. I've…read morebeen there about 7 times. Each visit brought excellent customer and mechanical service and very fair pricing. I replaced the tires on 2 cars and had oil changes/p.m. done. You won't get a better overall experience than at Mass Tire.

Amazing service as always! I would never go anywhere else. They always check everything while the…read morecar is there. If they see you may need service on anything else they will call you first. If it can wait they will tell you. They people who work there are always beyond kind and helpful. Being a women and not knowing much about cars I feel I am in the best hands possible! I cannot thank them enough for being so honest!