I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

Can't say enough about Steven and Wally…read more Excellent service Able to diagnose problems Keeping my 2006 Highlander on the road!!

If you recently look for the place for car repair, diagnose, inspection, service for filling gas,…read morethis is the place you should go. THE honest + easy place where you can trust. They are also quick in service.

I dealt with Jesse who was very professional and helpful with my flat tire situation. At age 72, I…read morenever have experienced a flat tire, and was quite upset. He was very kind, understanding, and helpful.

I always trust Sullivan to be proactive about keeping my car running smoothly and safe. They…read morequickly diagnosed a cricket sound and did preventative maintenance on my car, fair and honest labor parts cost. I appreciate the hard work and keeping my car safe keeps my family safe, too. Thank you to all the Sullivan technicians!

Victor and his staff are the very BEST!. I have a 2008 Pontiac Solstice and when I need a mechanic,…read morethey treat my car like it was one of theirs! I have had this car for a long time and that"s because Larins knows what they are doing. I would never take my car to anyone else! They are a 5 star company! Thank you, guys!

Good diagnosis of why car wouldn't start, comprehensive list of potential problems, timely repair,…read moregood communication and very respectful.

Closed in Westwood. 2 places in W. Roxbury and were customers there for 20 years. The best people…read more Great work and soooo honest. If we didn't move out here to Norfolk we'd still bring our cars to be serviced there.

Wow! Wayne of Westwood is amazing! Outstanding customer service! I called this morning to ask if…read morehe could look over a used car my 80 year old mom wanted to buy to make sure it was safe. He was able to fit me in the afternoon and did a full inspection finding a $600 wheel bearing issue, EVAP monitor issue, a rust issue and wiper issue. Explained everything so it was easy to understand and printed out the issues so I could negotiate with the used car dealer. Gave me a HUGE piece of mind that she wasn't buying a lemon. Bringing back ALL my cars to Wayne. Trustworthy and kind. Thank you Wayne!

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

This place just got themselves a new loyal customer! I brought my beat up 2005 prius last week for…read moresome service and the staff got it done with amazing communication and fair pricing. In the scene of auto repairs where it is difficult to trust that the mechanics have your best interest in mind, Jim's is a breath of fresh air. They were attentive, communicated well and delivered exactly what I asked for in a reasonable time frame.

This place is amazing. I was referred to them by a friend who had work done on their car here. My…read morecar was side swiped while I was at work. I brought it to John's Auto Body and they made me feel like family. From the receptionist who took my call all the way up to the owner who was ACTUALLY there and working. He took good care of my vehicle and even threw in a detail of my vehicle once it was done. 5 stars ALL the way around!

Absolutely great, they repair absolutely perfectly and we got o. And out very easy. I recommend.read more

Great service, quality and value. Customer service was great and the level of professionalism is…read morecertainly high. I needed a fuel pump and they took care of my car. Expensive, but the white glove customer service is well worth it.

Humanly and great service. Spent little time in the lobby and got the best service ever!!read more

Had a great experience bringing in my car. I own a Tesla, and getting service through a Tesla…read morecenter is usually an ordeal. The team working on my car was very nice and knowledgeable. They quickly diagnosed the tire issue, explained exactly what I needed to relay to the Tesla service center (as the part needed was proprietary) and patched the tire so I could safely get it there. Just an honest, professional business. I'll definitely be back for any future issues.

I've been using Hogan Tire for tires, seasonal tire changes, and battery service. Overall, friendly…read moreand helpful service. Hogan hires its staff for attitude. When you buy your tires there, the seasonal remounting fee is much less. Battery test is complimentary. An online reservation is essential, and I was called back to confirm. Open weekdays and half day Saturdays Free Wi-Fi, complimentary coffee, and clean and comfortable waiting area.