The guy that helped us was really nice. It was our first time renting a storage unit, and we…read moreaccidentally got one that was too small, and they upgraded us really easily. It was super cheap for our first couple of months too.

i would have rated a big fat 0 if It was possible. They treated me like I was complete scum and…read morethey didn't want me to rent from them. They are extremely rude and so up tight. It's almost like they looked for any and every reason to give me 30 days to vacate my unit. My family rented that unit for over 6 years and I cannot believe how I was treated. I have absolutely nothing good to say and could write page after page on how horrible their customer service is.

Really amazing storage, keeps all my things safe. And the quality is great never had any issues…read more They value all their customers.

We stored our hosehold goods from December until July here. Everything came out in dry and in…read moreundamaged conditions. No signs of rodents, etc. Plus the staff was a joy to work with during this time. Extremely professional! Also, we appreciated all the measures they took to keep our possessions secure. Definitely would go no where else on the future.

They are better then expected!! He came did my floors I never even seen my floors look this good…read moreeven before I bought the place just amazing service, very friendly and they definitely hold up to their name AFFORDABLE for sure, I have used a few different cleaning people here in the valley and I know for sure who I'm calling again thanks guys!

I'm still shocked by my experience with Paul Davis/Affordable Janitorial. I hired Paul to help with…read moreseveral parts of my cross-country move: apartment cleaning, junk/donation removal, and transferring my storage unit. I asked several times if he could handle everything, and he confidently assured me he could. When I had to reschedule the cleaning because I wasn't ready, I took responsibility, paid the requested deposit, and even added a tip for the inconvenience. Paul later completed a separate junk/donation haul, which I paid him for. The problem came with my storage move. We were scheduled for 11 a.m. The morning of, Paul told me he was trying to get his truck started and would call me back. He never did. I called and texted several times over the next few hours with no response. I even told him, "If you can't make it today, that's totally okay. I just need to know so I can make other arrangements." Still nothing. This was the day before I was leaving Pullman for good. He was also supposed to clean my apartment and never communicated about that either. Thankfully, my friends and even strangers stepped up and helped me get everything done. What really got me was discovering another review describing an almost identical no-show/no-communication experience. Paul had actually mentioned that review to me beforehand. Whew... if that wasn't God trying to tell me something. Paul also still owes me my deposit for services he did not complete. To be fair, I am NOT disputing what I paid him for the hauling work he actually performed. I don't write this with bitterness, and I genuinely wish Paul and his business well. Things happen. Trucks break down. People get overwhelmed. But communicate with your customers, and if you don't provide a service they paid toward, return their money. If you hire Affordable Janitorial for something time-sensitive, based on my experience, have a backup plan. And if any of y'all know Paul, do me a favor. I'm never talking to that man again after he did me like that , but just ask him one question for me: "Paul... why you do that lady like that!?" Then come back under this post and let me know what he said. Thanks in advance.

Very helpful, they helped me remove a whole lot of junk my wife had been nagging me about. Their…read moreprice was quite reasonable. I'm very satisfied with these strong boys' work.

Welenco came and serviced our Rengency gas fireplace recently. They were very fast and did a great…read morejob and kept things clean and tidy. They showed up on time and were done in less than a half and hour. They gave us an invoice and we were able to pay the bill right on the spot. Saved us time, an envelope and a stamp! Thanks for doing such a good job!

Great experience with this company. Sean went out of his way to help me with a project while I was…read morein and out of town while the work was progressing. His creative ideas also were greatly appreciated.

A few years ago, we had Sean and his team build a 6' cedar fence for us to have privacy in our…read morebackyard haven. THIS time, we wanted a walkway from house to Gazebo in the garden area, a 14'x21' slab for my hubby's BBQ'ers and will have a Pergola next year. We knew exactly who would do the job, Definitive!!! Sean went above and beyond and his crew were awesome to work with, we also added a sidewalk from house to garage door. The walkway has flagstone and and looks amazing!! Everything that we had done, Sean and his crew were always on the same page and included us as well. Kept us updated and the job took a little longer then planned, but it is amazing and looks fabulous!!! Debra in the office is a pleasure to work with as well! Very pleased all around with Definitive!!! Thanks again guys!!! Teresa and Tim.

We were able to get our blinds installed by the boss (Ron), he did an absolutely amazing job…read more Surprised how fast the blinds were installed about 30 min. Also the sales person that we dealt with Brian was GREAT he did not try to up-sale us, he listened to what we wanted and showed exactly what would work for us. He was also able to add a couple of things that were being promoted at that time. We are so happy with this purchase

He is efficient and works to make his customers happy. I heard back quickly and saw the drive to…read moreget things done quickly. Super smart and drive to make customers happy.